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Overview of Shanghai Joyful Star Wanxia Hotel (Pudong Airport/Free Trade Zone Area)

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  • Standard Twin Room

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Family Room

    Room amenities

    • Sleeps 4
    • 1 Double Bed and 1 Single Bed
    More details
  • Deluxe Room, 2 Single Beds

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Deluxe Room, 1 Double Bed

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Standard King Room

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Triple Room

    Room amenities

    • Sleeps 4
    • 3 Single Beds
    More details
3.7
Good
Rating 5 - Excellent. 212 out of 820 reviews
5 - Excellent 26%
Rating 4 - Good. 332 out of 820 reviews
4 - Good 40%
Rating 3 - Okay. 164 out of 820 reviews
3 - Okay 20%
Rating 2 - Poor. 68 out of 820 reviews
2 - Poor 8%
Rating 1 - Terrible. 44 out of 820 reviews
1 - Terrible 5%

3.8/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

3.5/5

Property conditions & facilities

1/5 Terrible

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities
Customer service was good, breakfast was good but the state of the room was horrible. There were stains and cracks on the walls, stains on the sheets, towels were fraying and a really bad smell was coming from the shower drain which we could smell even from the bedroom.
Stayed 1 night in Feb 2020

4/5 Good

Travelled with family
Happy face iconLiked: Staff & service, property conditions & facilities, room comfort
Could use heat in all rooms and privacy bathroom!
We had two rooms, one was very very cold and couldn't heat it up, the other had a heater, and was warm but it was the bigger room for 3, and it had a see-thru bathroom and shower. Everyone had to use the smaller room because it's bathroom had a pull-down shade for the bathroom. None of us like using the bathroom without privacy Breakfast was fine and shuttle to airport was fine.
Stayed 2 nights in Jan 2020

1/5 Terrible

Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
Terrible, air conditioning full blast when needed heat. Hotel bad condition
Stayed 1 night in Dec 2019

3/5 Okay

Travelled with family
The front desk clerk was rather short; probably doesn't like her job. The window were drafty (it was a windy night). There was some mildew in the caulk of the shower. The towels were great and the bed very comfortable; an the room was spacious and clean.
Stayed 1 night in Jan 2020

2/5 Poor

Stayed 1 night in Dec 2019

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