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HUALUXE Shanghai Twelve at Hengshan by IHG

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for HUALUXE Shanghai Twelve at Hengshan by IHG

Exterior
Property preview
1 King Bed Standard | Point of interest
In-room safe, desk, laptop workspace, free cots/infant beds
Exterior
HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel, offers a luxury retreat with peaceful gardens. The spa provides hydrotherapy and massage treatments, while two on-site restaurants serve fusion cuisine. Guests enjoy the tranquil setting and free WiFi in their rooms.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Breakfast available
  • Air conditioning
The current price is NZ$233
includes taxes & fees
12 Oct - 13 Oct

Room options

Check availability for these dates

Tonight

Sept 25 - Sept 26
Check availability for tonight Sept 25 - Sept 26

Tomorrow

Sept 26 - Sept 27
Check availability for tomorrow Sept 26 - Sept 27
Available filters for rooms
Showing 22 of 22 rooms

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, free cots/infant beds

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hairdryer
Bathrobes
Separate bath and shower
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, free cots/infant beds

Standard Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hairdryer
Bathrobes
Separate bath and shower
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for 1 King Bed Standard

In-room safe, desk, laptop workspace, free cots/infant beds

1 King Bed Standard

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hairdryer
Bathrobes
Separate bath and shower
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Premium

In-room safe, desk, laptop workspace, free cots/infant beds

1 King Bed Premium

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hairdryer
Bathrobes
Separate bath and shower
Private bathroom
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (with Round Daybed)

Deluxe Suite, 1 King Bed (with Round Daybed)

Deluxe Suite, 1 King Bed (with Round Daybed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hairdryer
Bathrobes
Separate bath and shower
Private bathroom
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, free cots/infant beds

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hairdryer
Bathrobes
Separate bath and shower
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for 1 King Bed Premium Courtyard View

In-room safe, desk, laptop workspace, free cots/infant beds

1 King Bed Premium Courtyard View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hairdryer
Bathrobes
Separate bath and shower
Private bathroom
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, free cots/infant beds

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hairdryer
Bathrobes
Separate bath and shower
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Standard Courtyard View

In-room safe, desk, laptop workspace, free cots/infant beds

1 King Bed Standard Courtyard View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hairdryer
Bathrobes
Separate bath and shower
Private bathroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room - Courtyard-View (Double Bed)

In-room safe, desk, laptop workspace, free cots/infant beds

Superior Room - Courtyard-View (Double Bed)

  • Sleeps 2

View all photos for 1 King Bed Junior Suite

In-room safe, desk, laptop workspace, free cots/infant beds

1 King Bed Junior Suite

  • Sleeps 2

View all photos for President Suite

In-room safe, desk, laptop workspace, free cots/infant beds

President Suite

  • Sleeps 2

View all photos for 1 King Bed Standard

In-room safe, desk, laptop workspace, free cots/infant beds

1 King Bed Standard

  • Sleeps 2

View all photos for Handicapped-friendly Double Room

In-room safe, desk, laptop workspace, free cots/infant beds

Handicapped-friendly Double Room

  • Sleeps 2

View all photos for Premium Room

In-room safe, desk, laptop workspace, free cots/infant beds

Premium Room

  • Sleeps 2

View all photos for 2 Queen Beds Premium

In-room safe, desk, laptop workspace, free cots/infant beds

2 Queen Beds Premium

  • Sleeps 2

View all photos for Superior Room

In-room safe, desk, laptop workspace, free cots/infant beds

Superior Room

  • Sleeps 2

View all photos for Courtyard Deluxe Double Room

In-room safe, desk, laptop workspace, free cots/infant beds

Courtyard Deluxe Double Room

  • Sleeps 2

View all photos for 2 Queen Beds Premium Courtyard View

In-room safe, desk, laptop workspace, free cots/infant beds

2 Queen Beds Premium Courtyard View

  • Sleeps 2

View all photos for Deluxe Queen Room

In-room safe, desk, laptop workspace, free cots/infant beds

Deluxe Queen Room

  • Sleeps 2

View all photos for 1 King Bed Deluxe STE with Round Daybed

In-room safe, desk, laptop workspace, free cots/infant beds

1 King Bed Deluxe STE with Round Daybed

  • Sleeps 2

View all photos for 1 King Bed 1 Bedroom Suite

In-room safe, desk, laptop workspace, free cots/infant beds

1 King Bed 1 Bedroom Suite

  • Sleeps 2

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About the area

Map
12 Hengshan Road, Xuhui District, Shanghai, Shanghai, 200031

What's nearby

  • Former French Concession - 1 min walk - 0.0 km
  • Xujiahui Shopping District - 19 min walk - 1.6 km
  • Jing'an Temple - 3 min drive - 2.7 km
  • People's Square - 5 min drive - 5.0 km
  • Xintiandi Style Shopping Centre - 5 min drive - 4.1 km

Getting around

  • Zhaojiabang Road Station - 6 min walk
  • Shanghai South Railway Station - 9 min drive
  • Hongqiao International Airport (SHA) - 32 min drive

Restaurants

  • ‪H2 Restaurant - ‬6 min walk
  • ‪le Comptoir de Pierre Gagnaire - ‬1 min walk
  • ‪Dim Sum Garden - ‬3 min walk
  • ‪la Boulangerie et Patisserie by Pierre Gagnaire - ‬3 min walk
  • ‪T12: Lab - ‬2 min walk

About this property

HUALUXE Shanghai Twelve at Hengshan by IHG

Luxury family-friendly hotel near People's Square
You can look forward to a terrace, a garden and a playground at HUALUXE Shanghai Twelve at Hengshan by IHG. Indulge in a body treatment, a facial and a massage at the on-site spa. Enjoy Fusion cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Babysitting (surcharge), a front desk safe and tour/ticket information
  • Wedding services, a banquet hall and a 24-hour front desk
Room features
All 169 rooms have comforts, such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes.
Other amenities include:
  • Bathrooms with rainfall showers and separate baths/showers
  • Free infant beds, coffee/tea makers and daily housekeeping

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Lobby

Radisson Collection Hotel Xing Guo Shanghai

  • Pool
  • Parking included
  • Free WiFi
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9.2 out of 10, Wonderful, 292 reviews
The price is NZ$240
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: CNY 288 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 12 Hengshan
  • Lobby Lounge
  • Tops and Terrace

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Facials
  • Hydrotherapy
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 288 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Luxury Collection Hotel Shanghai
Twelve Hengshan
Twelve Hengshan Luxury Collection
Twelve Hengshan Luxury Collection Hotel
Twelve Hengshan Luxury Collection Hotel Shanghai
Twelve Hengshan Luxury Collection Shanghai
Twelve Hengshan Shanghai
Twelve Shanghai
Twelve at Hengshan A Luxury Collection Hotel Shanghai
Twelve Hengshan Collection

Frequently asked questions

Does HUALUXE Shanghai Twelve at Hengshan by IHG have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at HUALUXE Shanghai Twelve at Hengshan by IHG?

As of 25 Sept 2025, prices found for a 1-night stay for 2 adults at HUALUXE Shanghai Twelve at Hengshan by IHG on 12 Oct 2025 start from NZ$232.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is HUALUXE Shanghai Twelve at Hengshan by IHG pet-friendly?

No, pets are not allowed at this property.

What time is check-in at HUALUXE Shanghai Twelve at Hengshan by IHG?

Check-in start time: 2 PM; check-in end time: noon.

What time is check-out at HUALUXE Shanghai Twelve at Hengshan by IHG?

Checkout is at noon.

Where is HUALUXE Shanghai Twelve at Hengshan by IHG located?

This family-friendly Shanghai hotel is located in the historical district, within 1 mi (2 km) of Hengshan Road, Metro City and Xujiahui Shopping District. People's Square is 2.8 mi (4.4 km) away. Zhaojiabang Road Station is 6 minutes by foot and Hengshan Road Station is 11 minutes.

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