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Chateau Star River Pudong Shanghai

5.0 star property
Luxury hotel with full-service spa and health club

Choose dates to view prices

Chateau Star River Pudong Shanghai offers a refined escape in Pudong. Enjoy massages and treatments at Lulu Spa, dine with pool views at E cafe, and use dry cleaning services. Features indoor/outdoor pools, tennis courts, and free self-parking.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Hot tub
  • Room service
  • Parking included
  • Pool
The current price is NZ$164
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Deluxe King Room with City View

Deluxe King Room with City View

Deluxe King Room with City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Chateau Twin Room with Garden View

Chateau Twin Room with Garden View

Chateau Twin Room with Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room with City View

Deluxe Twin Room with City View

Deluxe Twin Room with City View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe City-view Queen Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe City-view Queen Room

  • Sleeps 3

View all photos for Deluxe City-view Twin Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe City-view Twin Room

  • Sleeps 2

View all photos for Castle Room - Garden-View (Double Bed)

Premium bedding, down duvets, minibar, in-room safe

Castle Room - Garden-View (Double Bed)

  • Sleeps 3

View all photos for Castle Room - Garden-View (2 Beds)

Premium bedding, down duvets, minibar, in-room safe

Castle Room - Garden-View (2 Beds)

  • Sleeps 2

Castle Family Friendly Room - Garden-View

  • Sleeps 3

View all photos for B.duck Family Theme Room

Premium bedding, down duvets, minibar, in-room safe

B.duck Family Theme Room

  • Sleeps 2

Paul Frank Themed Room

  • Sleeps 2

Chateau King Room with Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Themed Room

  • Sleeps 2

View all photos for Themed Room

Premium bedding, down duvets, minibar, in-room safe

Themed Room

  • Sleeps 2

View all photos for Executive Garden-View King Bed Room

Premium bedding, down duvets, minibar, in-room safe

Executive Garden-View King Bed Room

  • Sleeps 3

View all photos for Executive City-View Twin Bed Room

Premium bedding, down duvets, minibar, in-room safe

Executive City-View Twin Bed Room

  • Sleeps 2

Themed Room (Double bed)

  • Sleeps 2

Themed Room (2 beds)

  • Sleeps 2

View all photos for VR4D Immersive Experience Double Bed Room

Premium bedding, down duvets, minibar, in-room safe

VR4D Immersive Experience Double Bed Room

  • Sleeps 2

View all photos for Business 2-bed Room

Premium bedding, down duvets, minibar, in-room safe

Business 2-bed Room

  • Sleeps 2

View all photos for Milky Way Bay Castle Suite

Premium bedding, down duvets, minibar, in-room safe

Milky Way Bay Castle Suite

  • Sleeps 2

View all photos for Executive Suite

Premium bedding, down duvets, minibar, in-room safe

Executive Suite

  • Sleeps 2

View all photos for Deluxe Suite

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite

  • Sleeps 3

Rustic Luxury Leisure Double Bed Room

  • Sleeps 2

View all photos for Rustic Luxury Leisure Twin Room

Premium bedding, down duvets, minibar, in-room safe

Rustic Luxury Leisure Twin Room

  • Sleeps 2

View all photos for Rustic Luxury Tent Double Bed Room

Premium bedding, down duvets, minibar, in-room safe

Rustic Luxury Tent Double Bed Room

  • Sleeps 2

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Exterior

Sheraton Grand Shanghai Pudong Hotel & Residences

Pudong
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
8.4 out of 10, Very good, 483 reviews
The price is NZ$203
includes taxes & fees
10 Nov - 11 Nov
Sheraton Grand Shanghai Pudong Hotel & Residences
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About the area

Map
Chateau Star River 2588, Jinxiu Road Pudong New Area, Shanghai, Shanghai, 200125

What's nearby

  • Century Park - 3 min drive - 3.1 km
  • Shanghai New International Expo Centre - 5 min drive - 4.1 km
  • Shanghai Tower - 7 min drive - 6.9 km
  • The Bund - 7 min drive - 6.3 km
  • Yu Garden - 7 min drive - 7.2 km

Getting around

  • Jinxiu Road Station - 8 min walk
  • Shanghai South Railway Station - 13 min drive
  • Pudong International Airport (PVG) - 30 min drive

Restaurants

  • ‪Starbucks (星巴克) - ‬16 min walk
  • ‪海中舟 - ‬12 min walk
  • ‪星巴克 - ‬3 min walk
  • ‪Eleven Café - ‬2 min drive
  • ‪星巴克 - ‬18 min walk

About this property

Chateau Star River Pudong Shanghai

Luxury hotel near The Bund
You can look forward to a terrace, mini golf and a hair salon at Chateau Star River Pudong Shanghai. Treat yourself to a body treatment, hydrotherapy or a massage at Lulu Spa, the on-site spa. The on-site restaurant, E cafe, offers breakfast, lunch, dinner and pool views. In addition to dry cleaning/laundry services and car hire on-site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and tennis courts
  • Express check-out, express check-in and a 24-hour front desk
Room features
All 261 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and deep-soaking baths
  • HDTVs with cable channels
  • Wardrobes/cupboards, balconies and electric kettles

Similar properties

Lobby lounge

DoubleTree by Hilton Hotel Shanghai - Pudong

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very good, 544 reviews
The price is NZ$146
includes taxes & fees
9 Nov - 10 Nov
DoubleTree by Hilton Hotel Shanghai - Pudong

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: CNY 228 for adults and CNY 114 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Always Cantonese
  • E cafe

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 11 treatment rooms
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 552.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per night (for stays between 31 January and 31 December)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 228 for adults and from CNY 114 for children
  • Rollaway bed fee: CNY 552.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Chateau Star River Hotel Shanghai Pudong
Chateau Star River Pudong Shanghai
Chateau Star River Shanghai Pudong
Chateau Star River Pudong Shanghai Hotel Shanghai
Chateau Star River Pudong Shanghai Hotel
Chateau Star River Hotel
Chateau Star River
Chateau Star River Pudong Shanghai Hotel
Chateau Star River Pudong Shanghai Shanghai
Chateau Star River Pudong Shanghai Hotel Shanghai

Frequently asked questions

Does Chateau Star River Pudong Shanghai have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Chateau Star River Pudong Shanghai?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Chateau Star River Pudong Shanghai on 4 Dec 2025 start from NZ$163.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Chateau Star River Pudong Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chateau Star River Pudong Shanghai?

Self-parking is free at this property.

What time is check-in at Chateau Star River Pudong Shanghai?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Chateau Star River Pudong Shanghai?

Checkout is at noon.

Where is Chateau Star River Pudong Shanghai located?

Located in Pudong, this luxury hotel is 2.3 mi (3.7 km) from Century Park and 2.9 mi (4.6 km) from Shanghai New International Expo Centre. Shanghai Science and Technology Museum and Kerry Parkside Mall are also within 3 miles (5 km). Jinxiu Road Station is 8 minutes by foot and Fanghua Road Station is 17 minutes.

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Reviews

Chateau Star River Pudong Shanghai Reviews

8.4

Very good

8.8

Cleanliness

7.0

Location

8.4

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 68 out of 137 reviews
Rating 8 - Good. 37 out of 137 reviews
Rating 6 - Okay. 21 out of 137 reviews
Rating 4 - Poor. 7 out of 137 reviews
Rating 2 - Terrible. 4 out of 137 reviews

Reviews

10/10 Excellent

Duncan

Liked: Staff & service, amenities, property conditions & facilities
Iliked the room and amenities
Stayed 1 night in Mar 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The Chateau Hotel/Resort was way better in every respect than we ever could have expected. From its splendid "palatial" construction to its more than comprehensive resort facilities (tennis & badminton courts, indoor/outdoor pools, gym, wellness centre etc etc to its wonderfully helpful and friendly staff as well as its quality Chinese (Shanghai style) restaurant. Set in a quiet leafy area about 6 kms from the city centre it was refreshing to hear the birds singing from our balcony in the morning .. Geoff & Annie from Melbourne Australia
Stayed 5 nights in Aug 2025

10/10 Excellent

Kamanasish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is right in the center of Pudong area and the hotel staff were absolutely amazing.
Stayed 4 nights in Jul 2025

10/10 Excellent

YASUTAKA

Liked: Cleanliness, property conditions & facilities, room comfort

上海旅行

7号線から徒歩で行けて、龍陽路にも近かったので、便利だった。朝食がとても美味しくて最高でした。
Stayed 2 nights in May 2025

10/10 Excellent

miro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aivan mahtava hotelli hyvällä paikalla metroasema 500 m päässä
Stayed 2 nights in Apr 2025

10/10 Excellent

kee meng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent stay

porter and receptionist is helpful and polite. keep it up.
Stayed 5 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

상해의 가성비 좋은 호텔

상해의 가성비 좋은 호텔 지하철 7호선까지 도보로 이동 가능
Stayed 4 nights in Mar 2025

6/10 Okay

Tina

Liked: Staff & service, property conditions & facilities
The rooms were dated but extra spacious.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maarten

Liked: Staff & service, room comfort

Full on chateau

Well folks, hear me out. Went for business to Shanghai and some good times, perhaps see a full-on chateau from an ancient dynasty on the way. I’ll be damned when we walked into this place. Never expected a true five- star chateau in Shanghai, dreams come true. Great experience. Checkin went perfect, except for the decline on my card. But hé, not the hotels fault. Got creative and figured it out together.. Room wonderful too. Reminded me of my trailer back at the park with the boys. For sure eye for details. Balcony door was locked, but the friendly staff opened it right away. From check in to relaxation on the balcony with a blunt: less than 5 mins. My kind of place. Too bad I couldn’t test out my new bikini. Forgot the shaver, but even worse: the most surrounding the chateau was empty. Not sure what happened, perhaps the recent typhoon sucked it all up. Anyway, that is the only thing that sucked figuratively. Went into town for some literal action and got lost. Woke up in Beijing, Forgot to check out, but great overall experience. 5 points and see you next time.
Stayed 2 nights in Oct 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in pudong

Although hotel was a fair bit out from main attractions, the metro station was a 10 min walk,
Stayed 7 nights in Nov 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Dans un style un peu rétro, l’hôtel est exceptionnel, avec un service vraiment haut de gamme. Je n’ai pas eu le temps de tester les installations sportives mais la liste est impressionnante et semble bien fonctionner. La resttest OK, sans plus. Très bon rapport qualité prix.
Stayed 3 nights in Mar 2024

4/10 Poor

younghoon

Disliked: Staff & service

친구집 게스트 하우스

개발회사에서 고급 빌라를 지으면서 호텔을 옆에 지어 수익성을 높인 것으로 보임, 사진에서 보이는 물은 풀이 아니고 그냥 조경에 일부이며 심지어 밖으로 나가는 것도 허용되지 않음. 친구집 게스트하우스에 하루 묵은 느낌. 외국인 숙박이 많지 않아 허둥지둥 하느라 체크인에 30여분 소요됨.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

...

객실-좋음. 위치-so so. 하지만 조용. 룸서비스음식-나쁨. 내인생 최악의 나지고랭을 맛봄.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
kein Englisch sprachiges Personal, sehr unfreundlich, nicht flexible und lange Wartezeiten, bis man bedient wurde.
Stayed 6 nights in Nov 2019

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Maginfico hotel cerca del complejo ferial y del aeropuerto. Es claramente un hotel 5 estrellas en todo sentido. elpersonal muy amable y un excelente desayuno y wifi. Queda muy cerca a un sector residencial lo que lo hace muy tranquilo.
Stayed 1 night in Sep 2019

8/10 Good

SY, Japan

Liked: Amenities, property conditions & facilities
Very large room, very comfortable. Good to stay for everyone.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

화려한 시설, 아쉬운 서비스

시설은 매우 훌륭합니다만 직원들이 영어가 부족하고 청결상태가 약간은 불만족스러웠습니다. 그러나 전반적으로는 만족스러웠습니다.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
아주 깨끗하고 직원의 친철도가 아주 좋았습니다. 그리고 교통및 다른 서비스는 아주 좋았습니다.
Stayed 3 nights in Sep 2019

6/10 Okay

hitesh

Liked: Room comfort
Disliked: Staff & service
Bad service overall, staff seemed unwilling to assist, Staff let this place down,
Stayed 3 nights in Sep 2019

8/10 Good

TANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very good! Marble every where! Nice building , nice area!
Stayed 2 nights in Jul 2019

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended - lovely hotel!

Great hotel - palatial in its appearance, friendly staff - great food. Only complaint was bar closed early and room service was limited to Pringle’s. Easily accessible for Taxis and lovely garden and pool area.
Stayed 1 night in Jul 2019

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in the Nevernight City (Shanghai)

The hotel was one of several recommended by a company that I am doing business with in China. I chose this hotel because of it's proximity to the New Shanghai Convention Center. I loved the East meets West breakfast buffet with numerous and overall healthy and delicious options. I might go back just for the buffet! There is a Metro stop that is approximately a 5 minute walk from the hotel. The Metro in Shanghai must be the cleanest subway in any city I have traveled. The neighborhood is a more affluent area of the city and quiet. The hotel has plenty of amenities such as tennis, pool, a spa and two restaurants. Lobby and rooms were beautiful. Just a side note: If you don't speak Chinese, you will need to use google translate at most hotels in China and the same is true for Chateau Star River in Pudong. There are two locations of the Chateau Star River. Be careful to book the correct one.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
泊まってよかったホテルです。
Stayed 1 night in Jun 2019

10/10 Excellent

SANDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務優良

非常良好的經驗，雖然我們很晚到，但還是一樣親切
Stayed 3 nights in Jun 2019