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Aquaspace Shanghai Serviced Apartment - On the Bund

5.0 star property
Luxury aparthotel connected to the convention centre in Shanghai with 2 outdoor swimming pools

Photo gallery for Aquaspace Shanghai Serviced Apartment - On the Bund

Indoor pool, 2 outdoor pools, pool loungers
Property grounds
Lobby
Apartment, 3 Bedrooms, Park View | Private kitchen
Luxury Apartment, 3 Bedrooms, River View | Balcony

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Barbecue grill
  • Bar
  • Pool

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Apartment, 2 Bedrooms, River View

Apartment, 2 Bedrooms, River View | Living area

Apartment, 2 Bedrooms, River View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 118 sq m
  • River view
  • Sleeps 2
  • 1 King Bed and 1 Single Bed

View all photos for Luxury Apartment, 3 Bedrooms, River View

Luxury Apartment, 3 Bedrooms, River View

Luxury Apartment, 3 Bedrooms, River View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 167 sq m
  • River view
  • Sleeps 5
  • 2 King Beds and 1 Single Bed

View all photos for Apartment, 3 Bedrooms, Park View

Apartment, 3 Bedrooms, Park View

Apartment, 3 Bedrooms, Park View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 150 sq m
  • Park view
  • Sleeps 4
  • 2 King Beds and 1 Single Bed OR 1 Queen Bed and 3 Single Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living room

Apartment, 1 Bedroom

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 89 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
99 Pucheng Rd (near Shangcheng Rd), 3rd Per. Clubhouse Yanlord Gardens, Shanghai, Shanghai, 200120

What's nearby

  • Shanghai Tower - 5 min walk - 0.5 km
  • Oriental Pearl Tower - 18 min walk - 1.6 km
  • The Bund - 1 min drive - 1.0 km
  • Yu Garden - 2 min drive - 2.2 km
  • Nanjing Road Shopping District - 3 min drive - 2.8 km

Getting around

  • Shangcheng Road Station - 9 min walk
  • Shanghai South Railway Station - 14 min drive
  • Hongqiao International Airport (SHA) - 33 min drive

Restaurants

  • ‪Munich Beer House - ‬5 min walk
  • ‪La Casbah - ‬7 min walk
  • ‪卡西巴咖啡 - ‬7 min walk
  • ‪巴黎贝甜 - ‬9 min walk
  • ‪宏豪浦江一号 - ‬8 min walk

About this property

Aquaspace Shanghai Serviced Apartment - On the Bund

Luxury aparthotel connected to the convention centre in Shanghai with 2 outdoor swimming pools
A marina, 2 outdoor pools and an indoor pool are available at this aparthotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness centre and a bar/lounge. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. An LCD TV with satellite channels and first-run films provide a bit of entertainment, and guests will also find comforts, such as a pillowtop bed and a down duvet. Limited housekeeping is available.
Aquaspace Shanghai Serviced Apartment - On the Bund offers 30 air-conditioned accommodations with iPod docking stations and washers/dryers. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes single sofa beds. Pillowtop beds feature down duvets. 42-inch LCD televisions come with satellite channels, first-run films and DVD players. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Shanghai aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a limited basis.

A marina and complimentary bicycles are featured at the aparthotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English

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Property amenities

Beach

  • Beach loungers

Pool/Spa

  • 2 outdoor pools
  • Indoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (CNY 64 per day)
  • RV/bus/lorry parking (surcharge) on site

Family friendly

  • Children stay free (see details)
  • Free children's club
  • Free cot
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Dining

  • Buffet breakfast available for a fee: CNY 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Bedrooms

  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch LCD TV with satellite channels
  • DVD player
  • First-run films
  • IPod dock

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Marina
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • One pet total
  • Fee: CNY 100 per accommodation per day
  • Pets allowed in specific rooms
  • Deposit: CNY 10,000 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

Services and conveniences

  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free local calls
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Wedding services

Location highlights

  • Connected to a convention centre
  • Connected to a shopping centre
  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near a metro station
  • On the riverwalk

Things to do

  • Free bicycle rentals
  • Free children's club
  • Gym
  • Hiking/biking trails nearby
  • Indoor pool (guest access) nearby
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 15 buildings
  • 30 units
  • 6 floors
  • Built in 2005
  • Free bicycle rentals
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 8 AM; check-in end time: 9 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CNY 100, per accommodation, per day, plus a deposit of CNY 10000 per stay
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 3000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 45 per person
  • Self-parking fee: CNY 64 per day
  • Pet deposit: CNY 10000 per stay
  • Pet fee: CNY 100 per accommodation, per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Aquaspace
Aquaspace Serviced
Aquaspace Serviced Apartment
Aquaspace Shanghai
Aquaspace Shanghai Serviced
Aquaspace Shanghai Serviced Apartment On the Bund
Aquaspace Shanghai Serviced Apartment - On the Bund Shanghai
Aquaspace Shanghai Serviced Apartment - On the Bund Aparthotel

Frequently asked questions

Does Aquaspace Shanghai Serviced Apartment - On the Bund have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

Is Aquaspace Shanghai Serviced Apartment - On the Bund pet-friendly?

Yes, this property allows pets (limit 1 total). There's a deposit of CNY 10000 per stay and a fee of CNY 100 per accommodation, per day.

How much is parking at Aquaspace Shanghai Serviced Apartment - On the Bund?

Self-parking is available for CNY 64 per day.

What time is check-in at Aquaspace Shanghai Serviced Apartment - On the Bund?

Check-in start time: 8 AM; check-in end time: 9 PM.

What time is check-out at Aquaspace Shanghai Serviced Apartment - On the Bund?

Checkout is at noon.

Where is Aquaspace Shanghai Serviced Apartment - On the Bund located?

This family-friendly Shanghai aparthotel is located on the riverwalk, within 1 mi (2 km) of Shanghai Tower, The Bund and Oriental Pearl Tower. Nanjing Road Shopping District and People's Square are also within 3 miles (5 km). Shangcheng Road Station is 9 minutes by foot and Dongchang Road Station is 11 minutes.

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Aquaspace Shanghai Serviced Apartment - On the Bund Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 26 reviews
Rating 8 - Good. 14 out of 26 reviews
Rating 6 - Okay. 4 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

8.4/10

Cleanliness

7.0/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
由於晚機到上海，3個月前預訂要求要24:00才可以入住，點知出發前一天才電郵回覆不能安排。在出發前要慌忙訂另一間酒店，令我們很狼狽。 房間設備還可以的，樓下花園很大，拖著行李箱走得很辛苦才到房間 附近有很多餐廳

8/10 Good

JOSEPH, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

安全、安靜舒適大公寓

我們住了約六日，整體說房間很大間，有各樣設施，算是不錯的公寓，適合長天期入住，有幾個缺點需要改進 1.報到櫃台不好找，沒有招牌，晚上9點後沒有人值班，2.電器容易跳電，玩上找不到人修理，白天修理倒是很快就來。沒暖氣時，冬天外面溫度零下會很冷 3.洗衣機對一個家庭來說太小，烘衣機老舊無法烘乾衣服，對於需要長天期入住者，有點不方便‧。對於有需要入住證明報到後需要提早告知櫃台，需要幾天工作時間才可提供。離地鐵有一段距離需步行約15分鐘，有行李就比較不方便。社區外附近有各種銀行，證券公司，郵局，便利商店，社區內還有超市營業到晚上11點，算是相當方便。

8/10 Good

SEUNG YUN

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

대가족인 경우 합리적인 숙소로 추천

성인3명과 아이하나가 묶었습니다. 함께 지낼 공간이 필요했는데, 정말 딱 좋았어요 분위기도 괜찮고, 밝습니다. 방3개, 식당, 거실, 부엌, 화장실 2개 부엌에도 왠만한 살림살이는 다 갖춰져 있습니다. 전자렌지도 있고요 - 주변환경: 아파트 단지 안에 위치한 곳이라 산책로가 많고 조용한 편입니다. 출근시간 빼고요, 자전거도 2대가 있어서 주변에 커피나 마트 가기 좋고.. IFC몰은 걸어서 15분정도로 가까운 편입니다. - 위생상태: 아쉬운 점은 방에 딸린 화장실이 워낙 낡았고, 더러운 편이었습니다. 어매니티가 있으나..퀄리티가 떨어져서 전혀 쓰지 않았어요 부엌도 칼은 위생상태가 좋지 않았습니다. 방이 오랫동안 비어있었던 것 같고 정수기가 있으나 (물통째 꽂아쓰는) 오래되 보여 쓰지 않았습니다. 시트에도 먼지가 많았고, 제일 작은 방은 음침한 느낌이라 쓰지 않았습니다. - 위치: 처음에 방문했을때 경비아저씨도 그렇고 제대로 로비의 위치를 알려주는 사람이 없었습니다. 간판도 없어서 찾기가 어려웠습니다. 이 숙소는 아파트 단지 안에 있고, 전화해서 직원이 데리러 왔고, 바로 방에서 체크인해서 이건 편리했습니다. 가든뷰로 묶었는데, 리버뷰로 하면 황푸강이 보였을 것 같습니다. 숙소에서 푸동 유명건물들이 보이고 가깝습니다. 화장실이 아쉽지만 장기숙박이나 여럿이서 간다면 추천합니다

10/10 Excellent

BINWEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

設施完善的小區 江景房 景色優美 很有居家風味的房間

很棒的小區 是樓管管理的 第一次CHECK IN 一定要有大陸電話 不然不好找 服務員非常熱情 小區設施完善 房內的設備也很齊全 但是狀況不那麼優 前台很快幫忙處理 並且幫我們升等 烤箱會跳電 洗衣機有點漏水 烘衣機烘不乾 但是有些狀況有反應後第二天很快處理 很適合居家的環境 小區內有室內外游泳池 室內游泳池的水溫偏低 有幾個戶外遊戲區 還有沙坑區 小朋友很喜歡 室內兒童遊樂區設備損壞嚴重 未修繕 小區圖書館書滿多的 適合小朋友 小區距離陸家嘴一公里 走路沿著江邊就可到 要坐渡輪到浦西也在小區旁邊 附近有很多小吃 餐廳 小區內有超市 價格略高 但是方便 小區外邊也有全家便利商店 有銀行 各種機能都方便 兩線的地鐵 也不遠 很適合我們帶小小孩一起來的 下次還會再來

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aquaspace has serviced apartments within Yanglor Gardens gated community. The apartment was clean and reasonably well kept even though wear-and-tear comes through in some places. The Aquaspace staff is friendly and solves most problems. IT (wifi/TV) was however a recurring issue. The Clubhouse has gym and indoor pool and the small shop has a good selection of groceries. Overall the best feature was the stunning view overlooking the river and the Puxi skyline.

6/10 Okay

TAKAFUMI

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

中国版民泊！

現地の高級マンションの1室なので快適です。チェックインのフロントの場所が難しいですが、それ以外はキッチンもすべて清潔でした。自由に使える自転車も2台部屋にありましたよー

10/10 Excellent

日本人, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

セレブなマンションホテル

今回は3ベットルームを予約しました。 清潔感もあり、非常に良いお部屋でした。 次回も利用したいです。

8/10 Good

Yingte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

陸家嘴エリアにあるアパートホテル

陸家嘴エリアにあるアパートホテルで、団地内には、外国人が多数住んでいる様子、とても便利で安全なとろこです。

8/10 Good

luke, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient serviced apartment in the heart of Pudo

Firstly, the reception was a bit hard to find at 10pm in the cold, wet rain...but the lady came quickly when we called and got us to the apartment. The complex that this apartment is in has convenience store, cafe, kids playground and area to walk around. There are plenty of foreigners to talk to and get tips from - you just need to go to the clubhouse. It is really close to the ferry to go over to The Bund and main city of Shanghai. And it is a short walk to the amazing tall buildings around Pudong eg. Pearl Tower, Shanghai Tower etc The apartment was nice and clean, very large three bedrooms, much more room than a hotel room and more affordable if you have kids. We liked it and would stay again in our next trip to Shanghai

6/10 Okay

Alex

Disliked: Cleanliness, staff & service, room comfort

8/10 Good

Aritra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

상해 아파트먼트

역까지의 거리는 다소 멀어서 불편하였지만 근체에 파리바게트, 대형 슈퍼등이 있고 취사가 가능하여 가족여행에 적합한 아파트형 호텔임. 관광객보다는 주민이 많아 조용한 휴식을 취할 수 있었음.

10/10 Excellent

Taehoon, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good for my family because it has 3 beds. the location was also good for sightseeing

8/10 Good

JR, Lübeck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

Excellent Service, in particular Joyce, who helped us out after arriving very late. Fantastic flats, quiet Location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadía familiar

Muy cómodo departamento para toda una familia y muy bien ubicado. A 10 minutos caminando al centro financiero de PuDong y 15 min a la torre Perla.

6/10 Okay

Verified traveller

6/10 Okay

OK, 東京都

Liked: Cleanliness, room comfort
Disliked: Staff & service

高級マンション

本当に普通のマンションの1室を借りる形式。お向かいさんや上下の部屋には上海市民が普通に暮らしている。 3 Bed Room、リビング＋ダイニング、キッチン、バスルーム２つ、バルコニーからなり、日本人の感覚からするとかなり広い。部屋も清潔で、備品（大型TV、冷蔵庫、調理器具、備え付け家具）も必要にして十分。自転車まである。 最寄駅は2号線 東昌路か、9号線 商城路。距離はどちらも同じくらい。『アクアスペース』と言っても誰も知らないので、タクシーには敷地の名称である『仁恒浜江園』と言った方がわかりやすいと思われる。 3泊したが、ルームクリーニングに来たのは2日目のみ。3日目は日曜だったからなのか、昼間留守にしていたからなのかクリーニングが来なかった。リネン類交換を含めて毎日クリーニングして欲しい場合は、チェックインの時に確認した方がよい。 総合的には次第点。

4/10 Poor

Garth, Taipei

Liked: Cleanliness
Disliked: Property conditions & facilities

Dissapointed

I booked AquaSpace out of convenience as it is located near my family who are living within the same apartment complex. The apartment itself was quite clean and indeed convenient as it was only a few floors above my family however there were a few problems that should be looked into. 1) Address- the address is listed at 99 Pucheng road which in fact is only the front gate of the compound and gives no indication where the Aquaspace check in location is. Had I not lived in Yanlord Gardens before or was not able to communicate in Chinese when speaking to the gate guards, I would have never been able to know where the check in is . Also as the Aquaspace office is located on the 2nd flor of the clubhouse that is in the middle of the compound with no road access, had I been carring a large suitcase it woukd have been very difficult to drag around 2) Since my 2 children were to spend the evening with me, I had specifically requested that there was enough bedding for 1 adult king size 1 extra bed and 1 cot which was not there when I arrived 3) When my kids wanted to watch a DVD, we could not find the DVD player until after an intensive search where it was located unplugged from the TV. That did not help much though as the TV was broken. As it was after 9pm when we discovered this problem, there was no one on site to help I do hope that something will be done to improve what I have commented on

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
The location is not that popular so every taxi driver was confused n dont know the way. The wifi was not connected.

8/10 Good

ian, New Zealand

Liked: Property conditions & facilities
Disliked: Staff & service
Facilities: Good; Value: Affordable; Looking for a refund

8/10 Good

Samantha, Calgary

Liked: Cleanliness, property conditions & facilities, room comfort

Christmas 2013 (not your regular hotel)

We chose this hotel for its location being close to the Huangpu river and the ferry to the Bund.This hotel is in an apartment complex. What needs to be stated on the reservation/hotel info, is the concierge is INSIDE the Aqua restaurant and the check in time ends at 9pm or when the restaurant closes. There is no ability to check in beyond the restaurant closing time, since there is no access to the concierge. There was a letter posted on the restaurant sign with steps to contacting someone to let us into our suite, however if you do not have a cell phone that works in China (which we did not) it becomes difficult. Once we figured out where exactly in the complex, of many buildings, our hotel room/suite was, things went smoothly. This hotel should be reserved for long term stay. The management company running it should give more information when booking this hotel. It truly is NOT a hotel, but rather an apartment/condo rental complex. It is probably best for business trips, or those looking to move to Shanghai but have yet to find a place of residence.

10/10 Excellent

Big Momma, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect family hotel

Aquaspace had plenty of space for my family of 4. Very nice and clean rooms and the boys were happy they could watch TV in english. Hard for taxi to find but once we got there it was easy to direct the taxi into the complex. Down side was that both pools were closed while we were there. Wish we could have stayed at Aquaspace longer.

10/10 Excellent

Martha, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

El servicio la ubicación y los apartamentos muy bueno, excelente lo recomendaría.

8/10 Good

deragill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホテルに飽きた人にはいいかも

立地は完璧です。タクシーもすぐ拾えるし買い物もすごく近い。家族子供含む5人で滞在しましたが、ベットルームが3部屋あり、リビングも広くて快適です。上海に住む疑似体験が出来ます。難点としては最初に手続きするフロント的な場所が見つけられないことです。結構探しました。やっと見つけたのですが、コミュニケーションが取れておらずチェックインに手間取りました。