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"I had a great experience with all of the staff except Jennifer. She was very rude and unhelpful. The hotel is nice. There is no free breakfast, and all food options are quite expensive."

"I didn’t complain since our time was limited there, but in our room our floor seemed very damp and almost sticky. Our bathroom was pretty dirty. And my biggest complaint is that our bed had a mattress that obviously needed to be replaced it was completely concave, it went down a lot in the middle. It was horribly uncomfortable to sleep on. My kids enjoy the waterpark though, but it has went downhill since it first opened. "

"Thumbs down. We had leftover garbage in our room. The wall had tape from the previous guests along with confetti on the floor. Breakfast was mediocre. Staff was friendly. Hair in the tub. The carpet by the elevator was filthy."

"The hotel charged me twice and the staff is very unhelpful. They are now not answering the phone. "

"Large spacious rooms. Comfortable clean beds. Super staff Erin and Manoj were wonderful at customer service! Wow. Champagne for our anniversary! Walkable to restaurants, clubs etc. will return for sure!"

"Unimpressive breakfast but clean and stocked. Room was ok, shower don’t drain, wear and tear on walls/ corners. Overall good."

"I had a wonderful stay at this hotel and would definitely come back again. The rooms were very clean and well-maintained, which made it easy to relax and feel comfortable right away. One of my favorite parts was the hot tub—it was clean, perfectly heated, and a great way to unwind after a long day. The overall atmosphere of the hotel was cozy and quiet, making it ideal for a peaceful getaway. I also appreciated how safe and convenient the parking was, which gave me peace of mind throughout my stay. Overall, this hotel exceeded my expectations with its cleanliness, relaxing amenities, and calm environment. I highly recommend it to anyone looking for a comfortable and stress-free stay."

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"Clean & comfortable Room, Great Staff. Staff was the best we have ever encountered at any hotel or resort. If you need or want something, just ask them. Watch how quickly they will jump to help."