Reception

Reviews of Hotel Exe Isla Cartuja

4 out of 5
Hotel Exe Isla Cartuja
Estadio Olimpico, Puerta G, Seville, Seville

Reviews

7.6

Good

Rating 10 - Excellent. 131 out of 587 reviews" "
Rating 8 - Good. 246 out of 587 reviews" "
Rating 6 - Okay. 135 out of 587 reviews" "
Rating 4 - Poor. 53 out of 587 reviews" "
Rating 2 - Terrible. 22 out of 587 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan David, Newbury Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Perfect option to avoid being in the middle of the city and have parking available.
Stayed 2 nights in Apr 2024

10/10 Excellent

HUGO, Georgetown

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a great hotel even though the breakfast was not included it. The hotel it is safe, clean and friendly staff.
Stayed 2 nights in Dec 2023

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not somewhere to stay if you want food and drinks.
Well this is tricky. We do not want to say to many bad things about the hotel, the staff were excellent. The problem was the bar / restaurant didn’t open all the time. We were there for Spain vs Scotland and thought as we were staying in the hotel we would get priority we got back into the bar after the game and they closed it for everyone, including the residents.
Stayed 4 nights in Oct 2023

10/10 Excellent

Gonzalo

Stayed 2 nights in May 2023

4/10 Poor

Miguel

Disliked: Staff & service, amenities

10/10 Excellent

Christian

Stayed 1 night in Nov 2022

4/10 Poor

Dominic

Stayed 3 nights in Mar 2022

10/10 Excellent

HUGO, Georgetown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, friendly staff and an awesome buffet breakfast. The view while having breakfast it is amazing. Will return
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel overlooking a stadium - wow! :)
I like unique properties. And this is a unique property as some rooms and breakfast room overlook a stadium. Apart from this the room was spacious and clean, staff - polite, restaurant on site - good idea for an industrial region. The only downside is that I asked staff on reception to show us how a room with a view to stadium looks like (as we were staying in a regular room) and they refused.
Stayed 2 nights in Oct 2021

6/10 Okay

Felipe

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant hotel but bit far from all tourist sites
Stayed 3 nights in Mar 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very convenient for the concert we attended nearby
Stayed 1 night in Dec 2019

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, room comfort
There are much better choices in Seville
The location is not so desirable nor is the lobby welcoming and inviting. It has no atmosphere-music would be nice, the bar to be open would be good. Good thing, the room was comfortable and spacious. Sadly, the plumbing needs some work. When the bath is filled, no problem until you go to drain it and the smell of sewer backs up through it as well as the bidet. I did mention this at check-out so they can repair it. Also, the walls are very thin. You can here every noise including the light switches begin touched on and off. Fine for one night but would not stay longer nor likely another time when in the area.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Well appointed hotel. there was a bus available nearby to go to the city centre, that took about 40 min. Cab was only about 9 Euros and took about 15 min. Area was quiet and the beds comfortable. Could hear the voices from people talking in the hallway as they were returning to their room for the night - loud enough to wake us from sleep. That was the only downside. There's a small bar fridge in the room. No coffee make or kettle, but a coffee machine available near the front desk.
Stayed 1 night in Nov 2019

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would surely stay again.
Everything was very good except they were having trouble with the WIFI which for me was unfortunate. One of the cool things was that the dining room was directly looking over a stadium, actually attached I would say. Unfortunately there was no sporting event going on but it still looked pretty cool. I guess they also use it for concerts. I'm not sure what they do if there is an event and you want to have dinner because I guess you would be able to enjoy it without actually paying for the event I guess. Otherwise the people seemed quite friendly and willing to help when they could. And the room was very clean.... oh and very important to me they had free parking and easy access to the bus system.
Stayed 1 night in Oct 2019

8/10 Good

Olexandr

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

Almudena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Nice room and breakfast, in a quiet area. The areas of interest from the city at 20 mins walking or 5 mins by car.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was very good. Free parking. Clean rooms and facilities.
Stayed 1 night in Jul 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and nice staff Quite location but little away from downtown
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Traveller, Halifax, NS, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel which is away from the city core, but kept well maintained. It was part of the Olympic game venues.
Stayed 1 night in Jun 2019

10/10 Excellent

Zhongqi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Good
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the amount of noise in the hallways... the noise easily spills into the room from the hallway and can hear everything...
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location if you are driving and are willing to take uber/ cab to the city
Stayed 1 night in Jun 2019

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with free parkinh
We stayed at this hotel for a couple of nights whilst in Seville.We chose the hotel because of its offer of free easy parking and knowing that Seville can be quite expensive for hotel and parking combinations. We were not disappointed with our choice as we found staff to be friendly and efficient.Rooms to be spacious and clean.Our double room had a view over the stadium which was nice. The hotel has a restaurant that opens for breakfast and dinner.We did not eat at the hotel so cannot comment on the food but prices were very reasonable with breakfast for 7.50 euros and supper 12 euros. Wifi was very reliable and quick. The location of the hotel is quite isolated with no restaurants or shops in the immediate vicinity. However there is a regular bus service which runs into the city every 8 mins and takes about 30 mins to get into the city.If you like walking its quite a nice walk and will take about 40 mins to again get to the city. The bus stop is a 5 min walk from the hotel. We were surprised that the hotel did not have a swimming pool as the hotel is quite large and spacious. We found that the hotel for us suited all our needs the bonus being the parking. If you are planning on visiting the Theme park Isla Magica this is an ideally positioned hotel. Very good value for money.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The hotel’s dining room overlooked the Olympic Stadium. The staff were fantastic, the hotel was a bit difficult to find at night so one of the staff came to lead us to the hotel. The is the quality of the hotels service.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room seems to have a lot of residual smoke smell in the room and can hear the people next to my room shower and talk past 1am in the morning. Making very hard to sleep.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Break
Nice place for a short break, a bit out of the main town but just a short taxi ride.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
It was far from the city. Not walking distance... Unfortunately even though the hotel was nice, the surrounding area let it down.
Stayed 2 nights in Apr 2019

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

2/10 Terrible

Jenna

Disliked: Property conditions & facilities, room comfort
Keep looking!
A/C in whole hotel was out and apparently they have no plans to fix it. Location is not close to anything- you are in the deserted part and everything has been abandoned. Rooms have paper thin walls and you can hear everyone talking, phones ringing etc. Bar is advertised as being fully operable and nice lounge area- not the case as it’s complexity empty and not a glass to be seen
Stayed 2 nights in Apr 2019

8/10 Good

Joseph, Campbell River, BC, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting location, ie Olympic Park. Nice hotel. Great view of stadium for breakfast. Bus service nearby. Good hotel.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & services were wonderful but the hotel was very difficult to find. Even the cab driver wasnt sure he had the right place!
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Located in part of a stadium the hotel was well laid out. Generous proportions. Parking on grounds was free and secure and very central. Great value and good detail as well as friendly helpful staff.
Stayed 2 nights in Feb 2019

8/10 Good

Juan, NY, NY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean modern rooms. It currently is renovating, so a few floors are unavailable.
Stayed 1 night in Jan 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

cataphrax

Liked: Cleanliness, staff & service, room comfort
Nice and clean but slightly dated. Friendly and helpful staff. Ample amount of parking.
Stayed 1 night in Oct 2018

4/10 Poor

Mici, Qatar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice staff, location is fine. It has a good parking lot, and internet is very fast. How ever is difficult to reach it, roads for the entrance are confusing. The pictures advertised a nice room facing the stadium; first they have only 8 rooms facing the court, second the picture is way to different than really; carpets are old and dirty as well as the shower curtain and walls. They attached two single beds to make one big bed, so basically my husband and me had to sleep separately. The lobby isn’t cozy. It seems the lady makes her best to make it look clean, but the hotel is in very bad shape.
Stayed 3 nights in Oct 2018

4/10 Poor

Leasa-Marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Guillermo, Florida

Did,t like distance from city center. Taxi ride was too long. Hotel is isolated
Stayed 3 nights in Oct 2018

8/10 Good

ROLAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Location is terrible, nothing around, no taxis, no buses, no train, no people, no retails. The carpets with stains and dirty all over, it looks abandoned. WE WILL NEVER STAY THERE AGAIN.
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Location, lots of parking, breakfast was good. Room needs an update , smoking smell in the room.
Stayed 1 night in Aug 2018

8/10 Good

Angela

Great room with good aircon, close to Isla Magica
Great room with good aircon, close to Isla Magica and only a 5 euro taxi ride, or walk it in 20 mins, also regular bus service within 6 min walk
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018