Holiday Homes in Severn

"Very nice. And only 56 dollars before fees "

"Great hotel"

"For this trip, I branched out of my comfort hotel company to try something new. The Pros; The staff was very welcoming and professional. The room was very clean, with crisp, white bedding and well organized with in-room coffee and ice. The marketplace was easy to maneuver and the breakfast buffet had a good selection. The cons (mainly room specific): When showering in the late afternoon/early evening, the shower temperature did not get higher than just above luke warm. I am some who likes piping hot showers. So, this was a downside for me. The silicone stripping on the shower door was slacking off in some areas and the bathroom sink wouldn’t drain overnight (after it filled to 1/3 full while I was brushing my teeth). The room itself stayed at about 75 degrees, during my entire stay, despite lowering the thermostat to 65 with the cooling fan on. The bed and pillows were a little to firm for my taste but great if you like super firm beds and thick memory foam pillows. Outside of the room, only one out of three elevators were in operation. Overall: Though I did have a wonderfully clean room, plant based smell good shower essentials, fantastic front desk/wait staff and eventually a nights sleep, I will probably stick with my usual hotel chain. "

"I am scent-sensitive and often found the scent put forth in the hallways to be too strong. "

"It is where I always stay when I have an early morning flight. Very dependable, quiet and convenient"

"AC kept room clean"

"Good hotel staff is very nice "

"Room wasn’t ready when I arrived to check in at 4:30, was never notified when it was available. Finally returned around 8 after not hearing anything and was able to get into reserved room. Also sent a message days before arrival about a fridge/freezer for medication and never got an answer. "

"Overall, my stay was mostly positive. When I first arrived, everyone at the hotel was very friendly and welcoming. It was a little difficult to find my room at first, but I eventually found it without too much trouble. When I got into the room, it was very clean and comfortable. The only small thing I noticed was that the tiles in the bathtub were slightly dirty, but it honestly didn’t bother me much. Breakfast was really nice and I enjoyed the options available. The only issue I had during my stay was at the restaurant area. I waited for quite a while because an employee was having a conversation with someone else (I couldn’t tell if it was another customer or a friend). Once he noticed I was standing there, though, he did help me right away and everything was fine after that. The main concern I had was with the billing. I paid almost $200 when booking through Hotels.com, but the hotel later charged me an additional $100 that I was not aware of. I reached out to ask about the charge, but I never received a response and still haven’t heard back. I wish the hotel had been more transparent about any additional fees ahead of time. Other than that issue, the stay itself was comfortable, but the unexpected charge and lack of communication about it was disappointing."