Serrinha Hotels, Goiania

"I would like to kindly suggest an improvement in the housekeeping service. During the room cleaning, the floor was not cleaned, and only the trash was removed and the beds were made. A more thorough cleaning would be greatly appreciated. Thank you very much."

"The staff are always very helpful in every way. Stay regularly always have a great stay"

"Professional and polite hotel staff. Excellent breakfast. Excellent service."

"Gostei do hotel, café da manhã ótimo, atendimento bom, hotel é antigo mais pra mim estava dentro das minhas expectativas pelo custo benefício "

"This hotel had good reviews but the truth is, good service depends on what people are used to, but this was not good service. The room wasn’t properly cleaned; I had to move the bed side table to find a plug (that was broken) and I found dirt and an old business card under it. There’s no shampoo and no hair dryer in the room. You must fill out a paper, sign it, and leave an ID at reception to borrow one. The kitchen, visible from certain angles, didn’t look clean. At breakfast, dishes were dirty, the coffee pot grimy, and the eggs watery. The reception staff didn’t make an effort to be polite, no smile, no thank you, not even when I checked out. "

"Great staff, good location."

"Super! Staff, clean room, parking."

"Very clean, nice staff, good breakfast, excellent location with lots of restaurants around. "