Serranillos del Valle Holidays from NZ$977

Everything was good staff were helpful and very friendly. But too far from where we wanted to go.

Excellent location with the metro on door step. Restaurants aplenty around the hotel and royal palace and other tourist attractions nearby in walking distance. Hotel and room was clean and staff excellent and welcoming.

Was a very nice clean room and the staff were very helpful. Very close to restaurants and the metro, great hotel.

Alba, the manager, was helpful in trying to deal with Expedia to help me obtain a refund for cancellation of 1 nite - Ill have to see still what the result is! (I cancelled several weeks ahead of my stay but Expedia, nor the property responded.). The entrance to the property was very modern & clean, but the room could have been cleaner. No clean coffee cups provided the second day. Would have liked small wash cloths too. Great location for mall & the .park! Staff helpful!

Beautiful architecture, the carpet in my room was stained.