Serranía de Cuenca Tours and Activities

Was nice to stay in BYPILLOW, the room is big enough, the bath room so clean, annd walk to metrol station in few minutes. I would loke to say thank you 😊

The room was spacious and beautiful. Breakfast was great at the first days. All of a sudden, they decided to change a lot of buffet items to ala carte, but they didn't have enough staff to do so. So that sucked cause it would take so much time and they would say we are out of 1-2 items. That was a big negative point. I have never experienced this at any hotel before. For the rooms, room service was just ok. Cause they would question you for everything. One time we requested water, because the room service had forgotten to place the complementary water, but the person picking up the calls would tell us since you got your daily cleaning you have to pay for the water and the delivery fee!! Hotel is nice but servicd is average. Location, far from activities. Best part was the large spacious room with kichenette whichi is great if you have kids.

Todo perfecto, el cuarto limpio y el staff muy lindo siempre, atentos y cuidan tu maleta cuando haces checkout