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NH Ciudad de Cuenca

4.0 star property
Guests can enjoy a round on the 18-hole golf course, savor international cuisine at the restaurant, and get assistance with tour tickets at this upscale retreat

Choose dates to view prices

Located near a golf course, NH Ciudad de Cuenca offers international dining at its restaurant and practical services like dry cleaning and laundry. Travelers can play golf, grab coffee, or use the in-room WiFi. Guests consistently praise the helpful, attentive staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$135
includes taxes & fees
8 June - 9 June
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About this property

NH Ciudad de Cuenca

  • Upscale hotel next to a golf course
  • You can look forward to a coffee shop/cafe, dry cleaning/laundry services and car hire on-site at NH Ciudad de Cuenca. The on-site restaurant offers dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • Express check-in, a 24-hour front desk and luggage storage
    • Meeting rooms, wedding services and laundry services
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 74 rooms include comforts such as pillow menus and air conditioning, in addition to perks such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Reusable coffee/tea filters, recycling and LED light bulbs
    • Bathrooms with eco-friendly toiletries and baths or showers
    • TVs with cable channels
    • Eco-friendly cleaning products, free infant beds and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in Bioscore Sustainability – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 to 15 per person
  • Self-parking fee: EUR 15 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is NH Ciudad de Cuenca pet-friendly?

Yes, NH Ciudad de Cuenca allows dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Ciudad de Cuenca?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at NH Ciudad de Cuenca on 8 Jun 2026 start from NZ$135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at NH Ciudad de Cuenca?

Self-parking is available for EUR 15 per night.

What time is check-in at NH Ciudad de Cuenca?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at NH Ciudad de Cuenca?

Checkout is at noon.

Where is NH Ciudad de Cuenca located?

Located in the heart of Cuenca, this golf hotel is within 1 mile (2 km) of Serranía de Cuenca, Ars Natura and Los Tiradores. Museum of Palaeontology of Castilla-La Mancha and Museo de la Semana Santa are also within 1 mile (2 km). Cuenca Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.4

Cleanliness

7.8

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 197 out of 397 reviews
Rating 8 - Good. 167 out of 397 reviews
Rating 6 - Okay. 25 out of 397 reviews
Rating 4 - Poor. 3 out of 397 reviews
Rating 2 - Terrible. 5 out of 397 reviews

Reviews

Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

2 nights stay , excellent breakfast , reception staff friendly and helpful , hotel and rooms modern and spotless Exactly what ypu want in a hotel
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable hotel
Stayed 1 night in May 2024
Verified

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were large and very comfortable. The breakfast was fabulous. Nice hotel - would definitely stay again!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent place to stay while visiting Cuenca

Great staff at the front desk, super clean and comfortable room, a 5-minute walk from the bus station, an easy bus ride from the train station, restaurants and grocery stores close by, and a 25-minute walk to the magnificent sights of the old town.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

lesie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Good location. The reception staff were helpful. Really enjoyed my breakfast. Solo traveler
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel

Modern hotel, easy to find and easy to find free parking outside the hotel. Good sleeping standard and nice breakfast. It’s a bit from the old town and tourist areas. We took the car to old town.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Vicenç

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and Big bed
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean spacious room.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Ricardo M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at affordable prices. The personnel is very courteous and attentive, the room was impeccable, and they even have a microwave over of guests need to use it. We parked across the street and there was no problem. Comfortable beds.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NH always has a great product. This particular hotel was about a 15 minute walk to winery row, and 25 minutes to old town Cuenca. Clean updated rooms, as always!
Stayed 1 night in Mar 2024
Verified

8/10 Good

kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like spacious room, kind staff, good breakfast, easy parking on the street, good breakfast but little bit noisy at night. For their credit it became quite after 11:00 pm, though.
Verified

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and friendly, helpful staff however the only way to get information regarding menus or breakfast times/prices was by logging in with a QR code. There are still occasions when some printed information would be useful.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Anitsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , near to the city center, easy to reach the old city, and easy to move to Serranía.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Marsha

Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities, great gym, good breakfast, great shower
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in all respects.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
There was free parking directly in front of the hotel. The two rooms that we rented for our family were excellent, and the breakfast was exceptionally delicious.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so awesome!
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Martin

The Hotel was what you would expect of an average city centre hotel. We arrived Sunday afternoon. The Restaurant was permamently closed which we were not advised of. Other than that and the street noise it was OK for a couple of nights stay and reasonably convenient.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Darren

Liked: Staff & service, property conditions & facilities, room comfort
Floors were not vacuumed, dog hair and dust was everywhere.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Luis David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bastante limpio, ordenado, sin sorpresas desagradables, todo en orden :)
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Gunilla

Liked: Cleanliness, staff & service
Rum helt ok, trevliga och tillmötesgående människor i receptionen. Trist läge
Stayed 3 nights in Feb 2026
Verified

8/10 Good

gissela

Liked: Cleanliness, staff & service
Sim
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities
Todo fenomenal
Stayed 1 night in Dec 2025