"location and accommodation met our needs but attitudes of staff were close on hostile - perhaps they'd had a bad day?
Useful stop off point or base for access for long and short hikes. "
"location and accommodation met our needs but attitudes of staff were close on hostile - perhaps they'd had a bad day?
Useful stop off point or base for access for long and short hikes. "
"The staff went above and beyond to ensure I enjoyed my stay. I had to leave really early and they prepared a breakfast for me and left it at the desk. Would definitely stay here again."
"The staff went above and beyond to ensure I enjoyed my stay. I had to leave really early and they prepared a breakfast for me and left it at the desk. Would definitely stay here again."
"What a brilliant stay. We knew we staying in a pension and that it was on the budget side, however. In 3 weeks of travel this was the comfiest bed and in the most amazing town. Graus was a convenient stop over on our way to the Pyrenees, however it turned out to be one of the best places we have visited. The Plaza at night was stunning and we also enjoyed a swim in the Lake.
Check in was straight forward and friendly and the room was large. The shared bathroom worked well and as far as we...
"What a brilliant stay. We knew we staying in a pension and that it was on the budget side, however. In 3 weeks of travel this was the comfiest bed and in the most amazing town. Graus was a convenient stop over on our way to the Pyrenees, however it turned out to be one of the best places we have visited. The Plaza at night was stunning and we also enjoyed a swim in the Lake.
Check in was straight forward and friendly and the room was large. The shared bathroom worked well and as far as we...
"Stayed here a number of times always very enjoyable. Good value. I mistakenly paid twice for the rooms but was promptly and un -hesitatingly refunded by the hotel."
"Stayed here a number of times always very enjoyable. Good value. I mistakenly paid twice for the rooms but was promptly and un -hesitatingly refunded by the hotel."
"We had a great stay! Such a classy hotel. And the restaurant was great too with good value and food we loved. And finally, thanks to the gentleman at the front desk who gave us a drive recommendation which was fantastic! The views! Thanks thanks thanks. "
"We had a great stay! Such a classy hotel. And the restaurant was great too with good value and food we loved. And finally, thanks to the gentleman at the front desk who gave us a drive recommendation which was fantastic! The views! Thanks thanks thanks. "
"Overall it was a good experience, the staff was great. The only thing is that the bathrooms are a bit outdated and there’s no lobby or common areas in this hotel."
"Overall it was a good experience, the staff was great. The only thing is that the bathrooms are a bit outdated and there’s no lobby or common areas in this hotel."
"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful.
By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available.
After reaching the hotel, we arrived only to find out...
"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful.
By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available.
After reaching the hotel, we arrived only to find out...
"Habitación enana sin espacio para moverte, dejada, anticuada, destartalada, sin mantenimiento ninguno. Un esquinero suelto dejado por las esquinas, las mantas tiradas dentro del armario, una balda de cristal del baño suelta y abandonada sobre el lavabo, los grifos sueltos giraban, ... un desastre. Que sea un hostal no quiere decir que tenga que estar como una pocilga.
No era una habitación que mantuviese un mínimo de dignidad."
"Habitación enana sin espacio para moverte, dejada, anticuada, destartalada, sin mantenimiento ninguno. Un esquinero suelto dejado por las esquinas, las mantas tiradas dentro del armario, una balda de cristal del baño suelta y abandonada sobre el lavabo, los grifos sueltos giraban, ... un desastre. Que sea un hostal no quiere decir que tenga que estar como una pocilga.
No era una habitación que mantuviese un mínimo de dignidad."