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Reviews of Sedona Springs Resort by VRI Americas

3 out of 5
Sedona Springs Resort by VRI Americas
55 Northview Rd, Sedona, AZ

Reviews

9.2

Wonderful

Rating 10 - Excellent. 621 out of 866 reviews" "
Rating 8 - Good. 173 out of 866 reviews" "
Rating 6 - Okay. 44 out of 866 reviews" "
Rating 4 - Poor. 15 out of 866 reviews" "
Rating 2 - Terrible. 13 out of 866 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Matthew, Bothell

Travelled with family
Liked: Cleanliness, property conditions & facilities
Cozy and quiet. Great location for Sedona!
Stayed 2 nights in May 2024
Response from Martin Ebel on 21 May 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Vernon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sedona is beautiful.
Stayed 1 night in Apr 2024
Response from Martin Ebel on 21 May 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Roderick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really liked our stay in Sedona at this property. Nice staff and conveniently located.
Stayed 2 nights in May 2024
Response from Martin Ebel on 20 May 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

8/10 Good

chao, hacienda heights

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024
Response from Martin Ebel on 20 May 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 2 nights in May 2024
Response from Martin Ebel on 16 May 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really lovely little timeshare with pools, hot tubs, gorgeous landscaping, and amply furnished apartments. We lived staying here, with one exception--we were too hot and uncomfortable sleeping because there was no control over the air conditioning.
Stayed 2 nights in May 2024
Response from Martin Ebel - General Manager on 14 May 2024
Scott,Thank you for providing such a nice review of our resort, we appreciate your time in doing so. I am very sorry that you did not call the front desk to ask about the HVAC controls, they were at the top of the stairs, probably behind the double doors leading into the bathroom.Well, next time you stay, you will know for sure. Thank you again for staying and have a great day.

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would definitely book here again!
Stayed 1 night in May 2024
Response from Martin Ebel on 14 May 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Jean

Liked: Cleanliness, property conditions & facilities
It is a very convenient location in the heart of Sedona.
Stayed 2 nights in May 2024
Response from Martin Ebel on 14 May 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

4/10 Poor

Lucas

Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Martin Ebel on 14 May 2024
Thank you so much for taking the time to provide us with a review of our resort. We truly appreciate it. We would appreciate you letting us know where we fell short of your expectations, so we can address the issue(s). Thank you for staying with us. We look forward to seeing you again in the near future.

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Martin Ebel on 13 May 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Love this resort !!
Stayed 2 nights in May 2024
Response from Martin Ebel on 14 May 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Alex

Travelled with partner
Liked: Amenities
Nice surroundings
Stayed 1 night in May 2024
Response from Martin Ebel on 13 May 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

8/10 Good

Dianne, Santa Cruz

Liked: Cleanliness
Communication upon checking in was questionable. I was told fireplace was inoperable due to “season” yet, when I read guest pamphlet provided by front desk it noted 3 more days of fireplace availability. So, I asked for maintenance to turn back on (a switch). Additionally, had to have maintenance switch bedroom tv to HDMI because it was “off” . (Guest should not have to do this) and was shown where temperature thermostat was hiding. Overall, the most significant issue I couldn’t fix was the loud “gurgling” of the heater throughout evening….
Stayed 2 nights in May 2024
Response from Martin Ebel on 13 May 2024
We are sorry for any inconvenience you experienced and will strive to do better. We will also look into your maintenance concerns. Thank you for staying with us and we hope to see you again soon.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The car window washer out front is a really nice touch.
Stayed 2 nights in May 2024
Response from Martin Ebel on 13 May 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Julio Alves de, BOCA RATON

Liked: Cleanliness, amenities, property conditions & facilities
Everything that I need was available. Like I was at home
Stayed 1 night in May 2024
Response from Martin Ebel on 13 May 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

8/10 Good

Sarita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good overall
Stayed 2 nights in May 2024
Response from Martin Ebel on 13 May 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Pam

Liked: Property conditions & facilities
Stayed 2 nights in May 2024
Response from Martin Ebel on 13 May 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Everyone was very friendly and helpful.
Stayed 1 night in May 2024
Response from Martin Ebel on 10 May 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Simy

Liked: Cleanliness, property conditions & facilities
Very clean, close to all attractions. Stairs are little scary if you have small kids.
Stayed 2 nights in May 2024
Response from Martin Ebel on 7 May 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Beth

Liked: Cleanliness, property conditions & facilities
Great place to stay in West Sedona!
Stayed 2 nights in May 2024
Response from Martin Ebel on 7 May 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Cynthia

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were a little dated but well appointed. Close to all the sites in Sedona. The staff were pleasant and helpful. We enjoyed the restaurant recommendations and found them to be spot on. The hot tub was an added bonus
Stayed 2 nights in May 2024
Response from Martin Ebel on 7 May 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
The space was very comfortable and clean. It had all of the amenities we were looking for. Such as, full kitchen and a washer and dryer in the unit. We also enjoyed the multiple hot tubs pools and activities on the premises.
Stayed 2 nights in Apr 2024
Response from Martin Ebel on 7 May 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The woman who checked me in - De'Lorraine - was extremely kind and accommodating.
Stayed 1 night in May 2024
Response from Martin Ebel on 6 May 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Yoke Fong

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Martin Ebel on 6 May 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lots of options for pools, spas, and games. Room was so well equipped, we could actually live there. Next time I’ll request a room with a view of the mountains.
Stayed 1 night in Apr 2024
Response from Martin Ebel on 3 May 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

diane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fantastic! Booked same day. Easy check in. Absolutely beautiful accommodations! The tub was amazing. The kitchen is beautiful and well stocked. The views were spectacular from the balcony. Will definitely recommend and stay here next visit! The pricing is phenomenal for the area. Out of the crazy hustle and bustle but just a short 2.5 miles from all the shops! Just an awesome surprise get away.
Stayed 1 night in Apr 2024
Response from Martin Ebel on 30 Apr 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is quiet, rooms are large and clean. Close to everything.
Stayed 1 night in Apr 2024
Response from Martin Ebel - General Manager on 23 Apr 2024
Matthew, thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate you. Thank you for staying with us. We look forward to seeing you again.

8/10 Good

MARK

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The size of the room was great, and I liked having a refrigerator and dishware available.
Stayed 3 nights in Apr 2024
Response from Martin Ebel - General Manager on 23 Apr 2024
Mark, thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate you. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Marjie Lyn

Liked: Cleanliness, property conditions & facilities
Safe
Stayed 2 nights in Mar 2024
Response from Martin Ebel - General Manager on 22 Apr 2024
Marjie Lyn, thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate you. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Karina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved how Central located the property is. Outdated but it has everything you can possibly need. Hot tubs pools, kitchenette, game room. Perfect for families with kids but also older couples.
Stayed 3 nights in Apr 2024
Response from Martin Ebel – General Manager on 19 Apr 2024
Karina, thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate you.We are doing a refurbishment of all the studios this coming July and are excited for our guests.Thank you for staying with us. We look forward to seeing you again after the updates.

10/10 Excellent

edgar

Business traveller
Liked: Cleanliness, property conditions & facilities
Great location to grocery and another stormed. Room was comfortable and clean. Has everything you need to cook and clean up.
Stayed 3 nights in Apr 2024
Response from Martin Ebel – General Manager on 19 Apr 2024
Edgar, thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate you. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Tim

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Property was nice. AC in unit did not work and no offer for compensation.
Stayed 1 night in Apr 2024
Response from Martin Ebel – General Manager on 19 Apr 2024
Tim, thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate you.We are sorry that you waited until you were leaving to ask for help with the HVAC controls. The unit was operating just fine, it was possibly an unfamiliarity with the control unit.Thank you for staying with us. We hope to see you again.

8/10 Good

Steve

Travelled with family
Liked: Amenities
Great place perfect for a family. Well apportioned kitchen and dining area. Staff were friendly overall but some were a bit grumpy. If not for the grumpy staff I would have given five stars.
Stayed 2 nights in Apr 2024
Response from Martin Ebel on 9 Apr 2024
Thank you so much for taking the time to provide us with a review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We will certainly look into your comments. We look forward to seeing you again.

10/10 Excellent

Sol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and were able to give us earlier check-in. Room was very clean. Grounds were beautiful and would highly recommend.
Stayed 2 nights in Apr 2024
Response from Martin Ebel on 9 Apr 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

8/10 Good

MARY

Travelled with group
The grounds were attractive and felt safe. We were allowed to check in early and everyone was friendly and helpful. The inside and closet was spacious. Furnishings were nice. Bed very comfortable.
Stayed 2 nights in Apr 2024
Response from Martin Ebel on 9 Apr 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms were spacious and clean. Pools and jacuzzis were great.
Stayed 2 nights in Mar 2024
Response from Martin Ebel on 5 Apr 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Enrique

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Peaceful. Clean. Very spacious. Highly recommend.
Stayed 2 nights in Apr 2024
Response from Martin Ebel on 5 Apr 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Maison

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The pictures in the website do not do it justice. Large resort with wonderful spacious living spaces. Perfect four our family of 4.
Stayed 3 nights in Mar 2024
Response from Martin Ebel on 5 Apr 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

6/10 Okay

Rudolf

Travelled with family
Photos were nicer that the actual place. Room was average. We had higher expectations based on photos and reviews. Nothing wrong with the place otherwise.
Stayed 2 nights in Apr 2024
Response from Martin Ebel on 4 Apr 2024
Thank you so much for taking the time to provide us with a review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

8/10 Good

Susan

Stayed 1 night in Apr 2024
Response from Martin Ebel - General Manager on 23 Apr 2024
Susan, thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate you. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

JoAnna

Stayed 1 night in Apr 2024
Response from Martin Ebel - General Manager on 22 Apr 2024
JoAnna, thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate you. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

SIMMERDEEP

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for exploring Sedona. Quite nice neighborhood.
Stayed 3 nights in Mar 2024
Response from Martin Ebel on 1 Apr 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

6/10 Okay

Jeffrey

no check in until 4 o’clock and check out is 10 o’clock. That’s the worst I’ve ever experienced.
Stayed 2 nights in Mar 2024
Response from Martin Ebel on 1 Apr 2024
Thank you so much for taking the time to provide us with a review of our resort, your time is valuable, and we truly appreciate it. We're sorry that our check-in and check-out times don't meet your expectations. However, we feel that they are consistent with our industry. Thank you for staying with us. We look forward to seeing you again.

2/10 Terrible

Francine

Stayed 2 nights in Mar 2024
Response from Martin Ebel – General Manager on 19 Apr 2024
Francine, thank you so much for taking the time to provide us with a review of our resort, your time is valuable, and we truly appreciate you.If you could please be so kind as to provide us with any feedback as to why you provided us with a 1 out of 5, that would be helpful. Otherwise, we cannot correct what we do not know is wrong. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Mike, Suwanee

Liked: Cleanliness, property conditions & facilities
Very nice property and clean
Stayed 2 nights in Mar 2024
Response from Martin Ebel on 1 Apr 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful condo! Comfortable beds and cozy fireplace. All necessities were present and very clean
Stayed 2 nights in Mar 2024
Response from Martin Ebel on 28 Mar 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Cheryl

Liked: Cleanliness, property conditions & facilities
Highly recommend!
Stayed 1 night in Mar 2024
Response from Martin Ebel on 28 Mar 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the location and our studio was clean and spacious. We even had a private patio! We would stay here again.
Stayed 3 nights in Mar 2024
Response from Martin Ebel on 27 Mar 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Lindsay

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved our time here! It was absolutely perfect - clean, spacious, close to everything, and exactly what we were looking for - plus the price was right. There was also plenty for the kids to do. Thank you!
Stayed 1 night in Mar 2024
Response from Martin Ebel on 26 Mar 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very clean and outside area well kept.
Stayed 2 nights in Mar 2024
Response from Martin Ebel on 25 Mar 2024
Thank you so much for taking the time to provide us with such a nice review of our resort, your time is valuable, and we truly appreciate it. Thank you for staying with us. We look forward to seeing you again.