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"Rooms are immaculately clean. Mini fridge ok but not cold. On arrival the lady on the desk was moody but all others have been lovely. Evening food at the restaurant was lovely but not a lot of choice on food or drinks and there was the 2 of us and 2 other people in there to eat. Such a shame as breakfast is amazing with lots to choose from, good quality and a completely packed out restaurant. "

"It is never a 4 star hotel."

"Convenient for a short stay. 30 minutes walk to the center. U & S Bahn stations are 7-8 minutes walk. Staff are welcoming & understanding. We’re satisfied with what we get."

"The stab at the front desk didn’t seem friendly. We were very disappointed to find out there was no parking place available when we came. "

"Nice stay and helped when required by the lovely Kirsten regarding extending my stay etc "

"The only comment is regarding the breakfast buffet. We were staying over Palm Sunday weekend and kids were on spring break - so the hotel was full of families with children. The buffet was always crowded. The first few days we went late to avoid the rush, but found out most of the items were not being replenished and those that were available had been picked over. Forget about waiting in line for a cooked egg or omelet. They only have one cook station and the line would stretch back into the other self serve sections. If I did stay there again I would not select the included breakfast rate and use the difference in money to go to a nearby cafe."

"Great choice in Hamburg, always delivers!"

"Great hotel"

"The room had a really cool design and was very clean. The staff was very helpful and attentive."