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Reviews of Hampton Inn & Suites Savannah Historic District

2.5 out of 5
Hampton Inn & Suites Savannah Historic District
603 West Oglethorpe Avenue, Savannah, GA

Reviews

8.4

Very good

Rating 10 - Excellent. 491 out of 1002 reviews" "
Rating 8 - Good. 281 out of 1002 reviews" "
Rating 6 - Okay. 118 out of 1002 reviews" "
Rating 4 - Poor. 67 out of 1002 reviews" "
Rating 2 - Terrible. 45 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable, the breakfast very good, the location and easy parking made our stay enjoyable and comfortable.
Stayed 2 nights in May 2024
Response from Jamiee O'Conner on 19 May 2024
Thank you for staying with us, I am glad you enjoyed your stay.

6/10 Okay

Marie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Response from Jamiee O'Conner on 9 May 2024
Thank you for staying with us, glad to hear you enjoyed your stay!

8/10 Good

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking and cost of parking
Stayed 3 nights in Apr 2024
Response from Jamiee O'Conner on 9 May 2024
Thank you for staying with us! Glad to hear you enjoyed your stay.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room
Stayed 2 nights in May 2024
Response from Jamiee O'Conner on 6 May 2024
Thank you for staying with us! We are happy to here you enjoyed your time in Savannah

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much traffic that wakes you up in the morning at 6am. Otherwise very nice hotel and staff.
Stayed 1 night in May 2024
Response from Jamiee O'Conner on 3 May 2024
Thank you for staying with us! I am glad to hear you enjoyed your stay.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Did not appreciate the $30.00 for parking
Stayed 1 night in Apr 2024
Response from Jamiee O'Conner on 2 May 2024
Thank you for staying with us, Unfortunately there is a cost for all parking in the downtown area. I am glad your enjoyed your stay.

10/10 Excellent

Angela, Houston

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interior in good location. Staff was friendly and accomodating. Dog friendly hotel.
Stayed 1 night in Apr 2024
Response from Monique Ford (Front Desk Supervisor) on 30 Apr 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay.

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. I’d recommend . Rooms are clean and it’s in a great location. Staff are very friendly.
Stayed 1 night in Apr 2024
Response from Monique Ford (Front Desk Supervisor) on 30 Apr 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay.

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, cool and comfortable. The breakfast was also very good.
Stayed 3 nights in Apr 2024

8/10 Good

carolyn

Stayed 2 nights in Apr 2024
Response from Jamiee O'Conner on 19 May 2024
Thank you for staying with us, I am glad you enjoyed your stay!

8/10 Good

Holly

Travelled with family
Not enough parking. Have to park in garage down the street. Hotel does reimburse you.
Stayed 1 night in Apr 2024
Response from Monique Ford (Front Desk Supervisor) on 29 Apr 2024
Thank you for taking the time to share about your recent stay with us, and we are sorry to hear that you were unhappy with your experience. Parking is an ongoing project that management is working on. Our goal is to provide a warm, friendly, and reliable experience that makes guests happy, and we sincerely appreciate your feedback. We hope to welcome you back soon.

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 3 nights in Apr 2024
Response from Monique Ford (Front Desk Supervisor) on 25 Apr 2024
Thank you for taking a moment to share your experience. Making you happy makes us happy. We look forward to welcoming you back soon.

10/10 Excellent

Anna

Stayed 1 night in Apr 2024
Response from Jamiee O'Conner on 13 May 2024
We are so happy to hear you had an enjoyable stay. Thank you for staying with us, we hope to see you again!

6/10 Okay

James

Travelled with group
Good location for dining. Some onsite parking. Front desk would rarely answer the phone. Breakfasts were good. Interior and rooms were “tired”.
Stayed 3 nights in Apr 2024
Response from Soraya on 18 Apr 2024
Thank you for sharing your feedback. The hotel is unfortunately not due for renovation for another year. I will pass along your comment to our ownership group. I am sorry to hear that our Front Desk team was not responsive to your calls. I will follow up with them. Thank you for choosing our hotel.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jamiee O'Conner on 18 Apr 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay!

10/10 Excellent

Jolene

Travelled with partner
Liked: Amenities
Our room was very nice and clean. It was quiet at night. The hot breakfast was great and the pool was very nice. The hotel is located in the historic district, so we were able to walk to everything, including restaurants, shops, and entertainment. Savannah is gorgeous! I would definitely stay here again.
Stayed 4 nights in Mar 2024
Response from Jamiee O'Conner on 18 Apr 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay! We hope to see you again!

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Within easy walking distance to dining, shopping, and attractions. Would stay here again.
Stayed 3 nights in Mar 2024
Response from Jamiee O'Conner on 18 Apr 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay!

10/10 Excellent

Karen, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy access to Historic Savannah
Stayed 1 night in Mar 2024
Response from Jamiee O'Conner on 18 Apr 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay!

6/10 Okay

Tanya

Stayed 1 night in Mar 2024
Response from Jamiee O'Conner on 18 Apr 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay!

6/10 Okay

William J.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Jamiee O'Conner on 18 Apr 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay!

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Staff was excellent!
Stayed 4 nights in Mar 2024
Response from Jamiee O'Conner on 18 Apr 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay!

6/10 Okay

Richard

Business traveller, Travelled with group
Liked: Cleanliness
Parking is limited, expensive an when they run out of space they send you to a parking garage
Stayed 1 night in Mar 2024
Response from Jamiee O'Conner on 18 Apr 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay!

10/10 Excellent

Steven

Stayed 3 nights in Mar 2024
Response from Jamiee O'Conner on 18 Apr 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay!

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and walkable to all the fun things downtown.
Stayed 3 nights in Mar 2024
Response from Jamiee O'Conner on 18 Apr 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay!

4/10 Poor

Vanessa

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We did not get housekeeping the entire stay while we were there. Cleaned our own room. When we asked for towels at the front desk the gentleman working acted like it was a huge deal. The lady when I checked out was very nice but really not helpful with anything.
Stayed 4 nights in Mar 2024
Response from Jamiee O'Conner on 19 Apr 2024
Thank you for staying us! I apologize for any issues you had during your stay. We hope you allow us to make it up to you one day. We hope to see you again!

10/10 Excellent

Eleanor

The location was perfect. Breakfast each morning fantastic. We would have liked a room cleaning at least once in 4 days and clean towels every other day. Handicap parking should be guaranteed not arbitrary. With that said, it was a lovely trip!
Stayed 4 nights in Mar 2024
Response from Jamiee O'Conner on 19 Apr 2024
Thank you for staying with us, we are glad you enjoyed your stay!

4/10 Poor

Alina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
loud
Stayed 2 nights in Mar 2024
Response from Jamiee O'Conner on 19 Apr 2024
Thank you for staying us! I apologize for any issues you had during your stay. We hope you allow us to make it up to you one day. We hope to see you again!

2/10 Terrible

Luis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was awful and chaotic. The room had a musty smell and a leaky toilet. The elevator didn't work. The charged $30 a night to park and the parking area was about a quarter of a mile away. I'll never stay in that dump again.
Stayed 2 nights in Mar 2024
Response from Jamiee O'Conner on 19 Apr 2024
Thank you for staying us! I apologize for any issues you had during your stay. We hope you allow us to make it up to you one day. We hope to see you again!

10/10 Excellent

Angela

Stayed 1 night in Mar 2024
Response from Jamiee O'Conner on 18 Apr 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay!

8/10 Good

Cailyn

Stayed 1 night in Mar 2024
Response from Jamiee O'Conner on 18 Apr 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay!

4/10 Poor

Samantha

Disliked: Property conditions & facilities
Parking not included but wasnt told until check-out. Was charged $30 for one night. Hotel room was dirty. Woke up with bug bites all over me
Stayed 1 night in Feb 2024
Response from Hampton Inn and Suites Savannah Historic District on 10 Mar 2024
Thank you for choosing Hampton Inn and Suites

8/10 Good

Jay

Stayed 2 nights in Feb 2024
Response from Jamiee O'Conner on 18 Apr 2024
Thank you for staying with us! We are happy to hear you enjoyed your stay!

4/10 Poor

Richard

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Water tempature, water quality was real bad dark brown water after i check with front desk they say that it was the wrong cofie container was changed , i said this is my tap water, she says let it run they just did something to the water! Next day it all yellow so no shower, they only had worm water for the $$ it was a bit high! staff was very nice and apoligetic no isue at all there!
Stayed 4 nights in Feb 2024
Response from Hampton Inn and Suites Savannah Historic District on 22 Feb 2024
Thank you for choosing Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Hampton Inn. Everyone was so kind and went above and beyond to help us feel comfortable. The 24-hour coffee and tea station was really convenient. They kept our bags when we arrived early in the morning before check in and kept them for us again when we had a late train after check out. They even let us hang out and play games after check out time, which was very kind. I highly recommend.
Stayed 2 nights in Feb 2024
Response from Hampton Inn and Suites Savannah Historic District on 22 Feb 2024
Thank you for choosing Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant accommodations and staff
Stayed 1 night in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on 22 Feb 2024
Thank you for choosing Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

10/10 Excellent

Janette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice and a great location as well
Stayed 2 nights in Feb 2024
Response from Hampton Inn and Suites Savannah Historic District on 22 Feb 2024
Thank you for choosing Hampton Inn and Suites Savannah Historic District, we hope to see you back soon

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Trip Decision was Hotel
This hotel was nice in appearance but horrible decision to stay here. Mattress was painful to sleep on and i could not get comfortable. The breakfast buffet was inadequately hosted, and insufficiently seated for the crowd. The idea of a hot shower was just that, an idea that never happened. Service staff was constantly getting on the main elevator in front of customers with no regard to anyone but themselves. Always has to wait for front desk personnel to show up to assist or someone had to retrieve them to do their job. Hotel was overly priced for motel service.
Stayed 2 nights in Feb 2024
Response from Hampton Inn and Suites Savannah Historic District on 22 Feb 2024
Thank you for choosing Hampton Inn and Suites Savannah Historic District.

8/10 Good

Robin

Liked: Staff & service, amenities, property conditions & facilities
This was a convenient walk to the ferry and shopping
Stayed 1 night in Feb 2024
Response from Hampton Inn and Suites Savannah Historic District on 22 Feb 2024
Thank you for choosing Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Hampton Inn and Suites Savannah Historic District on 22 Feb 2024
Thank you for choosing Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

6/10 Okay

Harsh

Liked: Staff & service
Response from Hampton Inn and Suites Savannah Historic District on 22 Feb 2024
Thank you for choosing Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Hampton Inn and Suites Savannah Historic District on 5 Feb 2024
Thank you for staying at Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

10/10 Excellent

Vincent, Myerstown

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an enjoyable stay, nice property, clean, good breakfast in morning.
Stayed 1 night in Jan 2024
Response from Hampton Inn and Suites Savannah Historic District on 5 Feb 2024
Thank you for staying at Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

4/10 Poor

Verified traveller

2 stars
2 star hotel. Old, dated, skimpy amenities.
Stayed 1 night in Jan 2024
Response from Hampton Inn and Suites Savannah Historic District on 5 Feb 2024
Thank you very much for your candid review of your recent stay at our hotel. Your feed back is extremely important to us , as we strive to improve with each and every stay. I'm very sorry to hear about your negative experience at out hotel. Please be assured that your concerns will be addressed appropriately. I have shared your feed back with our team to prevent similar situations happening in the future. Thank you for choosing Hampton Inn and Suites savannah Historic District.

8/10 Good

Abhishek

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with the right feel for the historic district
Stayed 1 night in Jan 2024
Response from Hampton Inn and Suites Savannah Historic District on 5 Feb 2024
Thank you for staying at Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

10/10 Excellent

Joshua

Stayed 1 night in Jan 2024
Response from Hampton Inn and Suites Savannah Historic District on 5 Feb 2024
Thank you for staying at Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

4/10 Poor

Kelli

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was awful, I had bruises the next morning. The side of the shower stall was literally rusted and had big holes.
Stayed 1 night in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on 5 Feb 2024
Thank you very much for your candid review of your recent stay at our hotel. Your feed back is extremely important to us , as we strive to improve with each and every stay. I'm very sorry to hear about your negative experience at out hotel. Please be assured that your concerns will be addressed appropriately. I have shared your feed back with our team to prevent similar situations happening in the future. Thank you for choosing Hampton Inn and Suites savannah Historic District.

10/10 Excellent

Isis

Travelled with family and small children
Liked: Amenities
Stayed 3 nights in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on 5 Feb 2024
Thank you for staying at Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

8/10 Good

jamshid

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok except staff at breakfast she wasn't that friendly and should say kind of rude and breakfast wasn't that great either other than that didn't have that much interaction with the staff
Stayed 2 nights in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on 22 Feb 2024
Thank you for choosing Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hampton Inn and Suites Savannah Historic District on 5 Feb 2024
Thank you for staying at Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!

6/10 Okay

Karen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Hampton Inn and Suites Savannah Historic District on 5 Feb 2024
Thank you for staying at Hampton Inn and Suites Savannah Historic District, we hope to see you back soon!