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Reviews of Savanna Inn & Suites

2 out of 5
Savanna Inn & Suites
101 Valley View Drive, Savanna, IL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 492 out of 803 reviews" "
Rating 8 - Good. 242 out of 803 reviews" "
Rating 6 - Okay. 43 out of 803 reviews" "
Rating 4 - Poor. 19 out of 803 reviews" "
Rating 2 - Terrible. 7 out of 803 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Tracey

Disliked: Property conditions & facilities
The rooms need updated. The first room they put us in didn’t even have a safety lock, it had been ripped off.
Stayed 1 night in May 2024

6/10 Okay

Jillian

Travelled with partner
Disliked: Amenities
The hot tub knob was broken so we didn’t get to use that or the fireplace didn’t work so we paid for extras that never worked.
Stayed 1 night in Feb 2024

8/10 Good

Steve

Stayed 1 night in Jan 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
It is very clean and comfortable. The breakfast is adequate....they no longer have a waffle maker or scrambled eggs. The swimming pool is nice, but disappointed they no longer have a hot tub.
Stayed 1 night in Dec 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and very nice to have a swim in the morning
Stayed 1 night in Nov 2023

8/10 Good

Tony

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the price.
Stayed 1 night in Nov 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Water in the pool looked cloudy, no hot tub! Breakfast was minimal, no meat like bacon or sausage. Biscuits and gravy was pretty good. On our 2nd day we went out for breakfast as there were not enough choices.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lesly, WESTFIELD

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was comfy and clean.
Stayed 1 night in Nov 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough, pet friendly
Good option in a small town. This hotel allows dogs and there is plenty of green space to walk your fur baby. Not fancy, and a few weird things- like a disconnected thermostat covering a hole in the wall. Did not try breakfast- this place still uses styrofoam
Stayed 1 night in Nov 2023

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Nice little hotel for a pub crawl. Friendly and clean. Just wish the shuttle was still running in Nov. :)
Stayed 1 night in Nov 2023

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2023

6/10 Okay

George

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great place to stay in Savanna.. all the outlets in the rooms we’ve stayed in are loose so makes it difficult
Stayed 2 nights in Nov 2023

10/10 Excellent

Trinity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Nov 2023

4/10 Poor

BRUCE

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I did not like their web site saying free breakfast and to find out its for weekend only. Then no hot water so had to move to another room. Pool was closed and hot tub all this because off season and never mentioned this on their web site
Stayed 3 nights in Oct 2023
Response from Jennifer Heavilin GM on 29 Oct 2023
Our sincerest apologies in regard to your stay.We do serve Breakfast 7 Days a week with our Buffet Style Breakfast on Saturday and Sunday. It was unfortunate that we had an issue with the Pool and the Hot Water during your stay. Your Room Rate was Discounted, and the issues were resolved within a few hours. Thank you for your feedback and have a Great Day.

8/10 Good

Murugesh

Stayed 1 night in Oct 2023
Response from Jennifer Heavilin GM on 24 Oct 2023
Thank you for the Great Review!

8/10 Good

Murugesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jennifer Heavilin GM on 24 Oct 2023
Thanks for the Great Review!

8/10 Good

Steve

Stayed 1 night in Oct 2023
Response from Jennifer Heavilin GM on 23 Oct 2023
Thank you for the Review!

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty nice place to stay.
Very nice hotel. We have stayed a few times before this. Pillows were too soft and I had a stiff neck in the morning. Breakfast was sad. Best thing was the mini muffins. We should have eaten at McDonald’s. Blackout curtain didn’t fully close.
Stayed 1 night in Oct 2023
Response from Jennifer Heavilin GM on 23 Oct 2023
Thank you for staying with us here at Savanna Inn and Suites.

8/10 Good

Jeffrey

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Jennifer Heavilin GM on 21 Oct 2023
Thanks for the review!

4/10 Poor

Dawn

Stayed 1 night in Oct 2023

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check-in! Always like this hotel!
Stayed 1 night in Oct 2023
Response from Jennifer Heavilin GM on 19 Oct 2023
Thanks for the Great Review Jeff!

10/10 Excellent

Leeann

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 2 nights in Oct 2023
Response from Jennifer Heavilin GM on 19 Oct 2023
Thank You for staying with us here at Savanna Inn and Suites. We have an Outstanding Housekeeping Staff who goes above and beyond to make sure that Cleanliness is one of our top priorities!

10/10 Excellent

Doug

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guys trip
Very clean all staff very nice, went out of their way to make our stay great. Will be back.
Stayed 2 nights in Oct 2023
Response from Jennifer Heavilin GM on 11 Oct 2023
Thanks for the Great Review Doug! Can't wait to see you again.

10/10 Excellent

Chasidy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and the general manager is so amazing and on top of her job.Thank you all for a wonderful stay
Stayed 1 night in Oct 2023
Response from Jennifer Heavilin GM on 29 Oct 2023
Thank you for the Awesome Review!!!We are so happy that you enjoyed your stay.

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a little older hotel, but it’s very nice and quaint loved or unexpected. Stay there.
Stayed 1 night in Oct 2023
Response from Jennifer Heavilin GM on 11 Oct 2023
Thank you for staying with us at Savanna Inn and Suites, and for the 5-star review!

6/10 Okay

Brenda

Liked: Cleanliness, property conditions & facilities
It was only ok
It was ok. I thot we were getting full breakfast, it's only on the weekends and it wasn't very good. Beds were hard. It was clean and nice enough.
Stayed 2 nights in Oct 2023

8/10 Good

Arvydas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean, well maintained. Only donuts and coffee served. No breakfast, there is a McDonalds next door though.
Stayed 1 night in Oct 2023
Response from Jennifer Heavilin GM on 13 Oct 2023
Thanks for the Great Review! We do have a Buffet style Breakfast that is served on the weekends. We apologize for any inconvenience.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Jennifer Heavilin GM on 13 Oct 2023
Thanks for the 5 Stars!

8/10 Good

Mert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their location is great.
Stayed 1 night in Sep 2023

8/10 Good

Terry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Great place to stay!
Very friendly staff, real good breakfast and awesome shuttle service!!!
Stayed 1 night in Sep 2023
Response from Jennifer Heavilin GM on 15 Oct 2023
Thanks for the Excellent Review!

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jennifer Heavilin GM on 15 Oct 2023
Thank You for the Great Review!

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities, room comfort
The first room we had, the air conditioner wasn't working. Originally the front desk person has somewhat of an attitude. Being defensive as though we were the problem. They got better once I expressed our disappointment in their attitude. After moving two times we got in a room that worked for us. The desk attendant apologized for their attitude expressing family issues and new management concerns
Stayed 2 nights in Sep 2023

10/10 Excellent

Micheal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jennifer Heavilin GM on 15 Oct 2023
Thank you for the Great Review. Were happy you enjoyed your stay with us at Savanna Inn and Suites!

10/10 Excellent

stacy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Bobbi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good value and rooms are larger than average.
Stayed 1 night in Sep 2023
Response from Jennifer Heavilin GM on 15 Oct 2023
Thanks for the Awesome Review!

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Savanna Inn & Suites
Hotel was nice and clean, the staff was friendly and helpful with a shuttle available after 3pm tell 2 am to take you anywhere in town
Stayed 1 night in Sep 2023

10/10 Excellent

Abbey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been coming to this hotel for the last 5 years. We love the hospitality we receive, the breakfast is always well done, and the rooms are quiet and clean.
Stayed 1 night in Jul 2023

8/10 Good

Doug

Stayed 1 night in Aug 2023

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience.
The hotel is clean and the staff is friendly. The shuttle service is great as well. The pool was a bit cloudy so me and my fellow travelers were deterred from using it but overall we had a great experience. I would stay again in the future.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kim

Stayed 1 night in Aug 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

nancy

Stayed 1 night in Aug 2023

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
The desk clerk was super friendly and helpful. We asked for recommendations on dinner and he had plenty of ideas. We ran into an issue with having to leave early unexpectedly and he helped us out immensely. The weekend shuttle is a great service especially when you are riding a motorcycle and just want to go to dinner.
Stayed 2 nights in Aug 2023

4/10 Poor

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
Frie
Stayed 1 night in Aug 2023

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had read some of the reviews about this property so I was a little nervous. It was rated a 2 star hotel. When I got there I was pleasantly surprised. The staff was exceptional. The hotel was updated, clean, and comfortable. We had free transportation if we wanted to go to local activities. I will definitely be back!!!
Stayed 1 night in Aug 2023