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Reviews of The Reef Hotel & Studios

3 out of 5
The Reef Hotel & Studios
Moo 7 T. Koh Saray, Satun, Satun

Reviews

8.0

Very good

Rating 10 - Excellent. 41 out of 114 reviews" "
Rating 8 - Good. 43 out of 114 reviews" "
Rating 6 - Okay. 20 out of 114 reviews" "
Rating 4 - Poor. 7 out of 114 reviews" "
Rating 2 - Terrible. 3 out of 114 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is delicious. It is a menu type breakfast rather than buffet so it tastes fresh and there is a wide selection of food. The hotel is based next to walking street and walking distance to both pattaya beach and sunrise beach. Bed is huge and very comfortable. Great service from staff
Stayed 5 nights in Mar 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 5 nights. Breakfast was awesome. Staff were super helpful. Stayed in a garden room. Very clean. Great location. 5 min from Sunrise beach. 5 min from walking street. Would recommend.
Stayed 3 nights in Jan 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with an awesome breakfast - book it
We loved our stay here, perfect location for exploring the island and everything in walking distance. Quiet at night, had air con, safe, fridge. Bed maybe too hard for many people and pillow very firm. TV in rooms didn’t work (Why bother having a tv then? News channel would be good) but you could watch a dvd. We made a mistake whilst booking and they kindly accommodated us and we really appreciated this customer service. It’s a cute little place. Breakfast is the best we’ve ever had at a hotel which is served in the gorgeous cafe/restaurant next door, Mojo’s. every dish is beautifully presented and tastes amazing! We also had lunch here. Great find!
Stayed 4 nights in Mar 2020

10/10 Excellent

Isz, Kuala Lumpur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable and spacious bedrooms and bathrooms, attentive service, very good breakfasts.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to walking street etc but far enough away to be quiet. Friendly helpful staff. Excellent breakfast.
Stayed 5 nights in Dec 2019

10/10 Excellent

Jay Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place!
Staff are very helpful and accomodating. Good breakfast. Very close to walking street.
Stayed 1 night in Nov 2019

10/10 Excellent

Louisa V.

Liked: Cleanliness
Great stay. Especially for the price
Great stay, especially for the price. Especially loved the lounge and wish I had stayed longer if only to eat more at MOJO.
Stayed 1 night in Nov 2019

4/10 Poor

Jayne

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Not for us…🙁
Not a fan and wouldn’t stay again. Quite good location though. Staff were nice. We paid extra for a family to have some space as they couldn’t accommodate twin beds on the level we required, which was fair. The front office had a cute cat, but he had obviously left his calling card somewhere. Bathroom smelt of sewage and could of done with the drains cleaning. The room wasn’t serviced well which didn’t help, especially as the bathroom wasn’t in a position to be left. Air con worked well and breakfast although limited, was delicious. They did lend towels and mats to take to the beach which was nice. I would shop around if I was visiting Koh Lipe again.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Koh Lipe
Great communication from the team at this resort
Stayed 3 nights in Nov 2019
Response from Simon on 11 Nov 2019
Dear Guest Thank you for your review.

6/10 Okay

LOW, Kuala Lumpur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to walking street and sunrise beach.
Stayed 2 nights in May 2019
Response from Simon on 4 Jun 2019
Dear Low Thank you for your review. Hope to see you some time in the future. The Reef

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most beautiful concept guest house
Stayed 2 nights in Jan 2019
Response from Simon on 25 Feb 2019
Dear Guest. Thank you for your review and your feed back. We hope to see another time at The Reef. Best regards The Reef

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay!
We're definitly happy with the hotel service, everything was good. we stayed for 6 days, complimentary with free breakfast. but there are certain things that we need to comment: 1. it would be nice if the breakfast have halal choice since it is next to the muslim mosque. 2. flies hanging around at the breakfast area alot. should put insects repellent/pest device or anything similar. 3. we took the basic aircond/fan room, it was nice. but the there's no channels available to watch. lucky the provide dvds for us. but overall is good! we would definitely stay there again! bed was super comfy! location wise is near to walking street. they send us using the motobike to the pier. and FREE wifi & breakfast. thank you for the service!

6/10 Okay

Claudia

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Lipe & The Reef
We loved Koh Lipe and The Reef was a perfect place for our family. Nice that we off the Walking Street too, made for a quiet stay. Great service and breakfast as well. Booked a tour through the hotel and glad we took their recommendation to not do the seafood buffet. Would gladly stay here again.
Stayed 2 nights in Feb 2018

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need
We really loved this place. The room we had was quite small, it fits a king bed and a spacious bathroom. But it had fast wifi, a large tv, great AC, a fridge and two bottles of water a day. They also allowed a lste check-out. We wanted to extend our stay, but they were nice enough to tell us that they would be doing renovations for the next 2 days. We booked a more expensive place on the beach elsewhere which doesnt have half of their services or the cleanliness. We wanna go back to The Reef. The front desk lady was very nice and drove us to our next hotel. I highly recommend for couples, solo traveler or 2 friends traveling together. 2 min walk from the night attractions/walking street.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel friendly staff good service good breakfast
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Room comfort
Hotel location
basic hotel with great location. Just 5-10 minutes can reach walking street.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
The room is very clean, even the floor on the balcony. The cost of the beverages in the refrigerator is very reasonable. Very nearby to the walking street and convenience stores. Walkable distance. Breakfast is also good, bread is delicious and various egg dishes is even better. Simple but everything is just right. No counter service after 19:00, a little inconvenient but still acceptable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Got the superior room and it was very nice! Really enjoyed the tall bed. Fresh and modern room. Breakfast simple but worked for us. Great service minded staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cosy with friendly staff. Wifi can be improved though.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Elby, Kuala Lumpur

Liked: Cleanliness, room comfort
Close to Walking Street
5 mins walk to walking street. 10-15 mins to Pattay beach. Small luggage travelers are recommended to stay here. Clean and quiet room. Many mosquitos in the evening outside of the room.

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to be the beach and walking street
Walk around 5 minutes will reach the beach or walking street The breakfast is nice The hotel has provided the snorkeling package and cheaper than outside Hotel close to the new 7-11

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to be the beach and walking street
Walk around 5 minutes will reach the beach or walking street The breakfast is nice The hotel has provided the snorkeling package and cheaper than outside Hotel close to the new 7-11

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to be the beach and walking street
Walk around 5 minutes will reach the beach or walking street The breakfast is nice The hotel has provided the snorkeling package and cheaper than outside Hotel close to the new 7-11

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to be the beach and walking street
Walk around 5 minutes will reach the beach or walking street The breakfast is nice The hotel has provided the snorkeling package and cheaper than outside Hotel close to the new 7-11

6/10 Okay

sih, Kuala lumpur

Liked: Staff & service
Will come back again
Friendly staff, clean room and great for holiday.

8/10 Good

CHAINARONG

Liked: Staff & service, property conditions & facilities, room comfort
Great place to stay
Great place to stay, healthy breakfast

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Reef is very good. Location is close to every beach. Hotel rents bikes only for 150bath/24h, witch is nice way to see the island. Quite a new hotel. Breakfest was great. Really nice and helpfull staff. Clean rooms.

6/10 Okay

Paul, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Small and hot room, but great location and staff!
The standard rooms are very small and extremely warm with only a fan. But the staff was very helpful with booking onward travel (ladies even drove us to the docks to catch our ferry) and the location can't be beat. Right by all 3 of the beaches. Shared bathroom wasn't too bad either, as there were 2 toilets and 2 showers (separated into cubicles) for a few rooms, so never had to wait for the toilet. Would stay again, but only if we had air conditioning.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

6/10 Okay

Chong, Kuala Lumpur

Liked: Room comfort
To be improve !!!
I was chosen the budgeted rooms which is did not applicable for air-conditioner and the room is without washroom inside but it condition was clean & comfortable & a safety locker for use. Unfortunately, the shared bathroom had a little bit dirty & no water heater ! I'll stay again for next and hope the management may get improve for this little matters.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Stay at The Reef
Overall, a great stay at The Reef. The location was perfect, just a couple of minutes from the walking street and midway between both Pattaya and Sunrise beaches. The staff were extremely welcoming and friendly and willing to help us organise our stay on the beautiful island, as well as our onwards travel. The room was on the small side, but very clean and perfect for what we needed. We had a fan room, and the lack of air conditioning did not seem a problem as the room seemed to stay consistently cool. We would definitely recommend this hotel and return in the future.

6/10 Okay

Alex

10/10 Excellent

mike, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Booked one night here to have a place when we arrived. Room was ok a bit small, just a fan room and no hot water, bed was hard, but I like that. Staff were great. It was the off season so lots of good deals around.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed two nights. The room is super old and run down. The bathroom door didn’t close. There was no handsoap in my bathroom and no small towels. The bed was rock hard. Found a cockroach in my bathroom and the room was full of mosquitos :( The breakfast was amazing, so good! The staff was polite and nice, they helped me with the cockroach. Unfortunately I couldn’t get in contact with them through their emergency line. The hotel has a garden/jungle vibe so if you, like me, don’t like insects etc I wouldn’t stay here.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren vollumfänglich zufrieden aber das inbegriffene Frühstück hat uns vollkommen umgehauen. Das war wirklich wahnsinnig gut! Wir würden wieder buchen. :)
Stayed 4 nights in Dec 2023

10/10 Excellent

Bujar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otroligt fint och kommer absolut tillbaka
Rummet var litet tyvärr men dom håller på renoverar alla rummen och då tror jag verkligen det kommer bli fint !! Hela atmosfären var topp och deras kafeteria var 100% Frukosten är något som slår all annan i koh lipe, fint upplagt och underbara smaker
Stayed 2 nights in Dec 2022

10/10 Excellent

Karsten Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et skønt sted. Det fungerer godt med afhentning ved stranden når man kommer. Dejlig rent og lyst værelse med balkon. Skøn morgenmad. Sødt personale.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket nöjd!!
Fantastiskt prisvärt boende med en fantastiskt trevlig och hjälpsam personal. Väldigt bra frukost, snabb service även där. Fräsch toalett och duschen hade varmvatten. AC i rummet som fungerade bra. Gratis vatten dagligen vilket var mycket uppskattat. Skulle absolut bo här igen.
Stayed 3 nights in Jan 2020

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
맛있는 조식. 식물이 가득한 분위기. 편리한 위치 모두 만족스러웠습니다. 재방문해도 다시 머물 의향이 있습니다.
Stayed 2 nights in Jan 2020

4/10 Poor

Christian

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
zum schlafen ungeeignetes Hotel
Der Service ist sehr gut, die Zimmer sind vernünftig gross und sauber, das Bett gross und bequem. Leider war dies auch alles was uns gefallen hat und wir können die durchweg positiven Bewertungen gar nicht nachvollziehen. Das Hotel hat scheinbar ein Abwasserproblem und somit hat man vor allem im Badezimmer einen stetigen Geruch von fauligem Wasser, der auch im Zimmer zu riechen ist. Das schlimmste ist jedoch, das das Hotel direkt neben einem stark befahrenen Weg liegt auf dem ab 6:30 Uhr morgens alle 15 Sekunden ein laut knatterndes Motorrad vorbeifährt. An schlafen ist dann nicht mehr zu denken. Die Wände des Zimmers sind leider sehr dünn, so dass wir zudem auch unsere Nachbarn vor dem Zimmer sehr laut gehört haben. Für uns war das alles nach 2 Nächten zu viel, dass wir obwohl für 4 Nächte gebucht hatten, vorzeitig ausgecheckt haben und uns ein ruhigeres Hotel am Strand gesucht haben.
Stayed 4 nights in Dec 2019

8/10 Good

paolo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel boutique
Bella struttura, molto curata negli arredi, nei servizi e nella ristorazione. Ottimo rapporto qualità/prezzo, a due passi dal centro ma molto silenziosa. Unica pecca, l'impossibilità di aprire le finestre nelle stanze al piano terra.
Stayed 13 nights in Dec 2019
Response from Simon on 2 Jan 2020
Dear Paolo Thank you for your kind review. We are happy to hear that you appreciated your stay with us and valued our look and features high. We hope to see you back at The Reef some day in the future. Best regards The Reef

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
7 nights at The Reef
Hotel has a good location since it is nearby the beautiful Sunrise Beach and Walking Street. Friendly staff at The Reef and Mojo. Excellent breakfast at Mojo. Bathroom smelled quite bad. Our floor was dirty. We had white slippers on and they got pretty dirty because of the floor.. Also there were sometimes ants on the bed and on the wall.
Stayed 7 nights in Dec 2019
Response from Simon - The Reef on 2 Jan 2020
Dear Guest Thank you for your review. We are glad that you liked The Reef and our staff. We are taking a look at ants inside the room, but must encourage our guests to keep food and snacks at a minimum inside the rooms as the leftovers attract the ants to seek our the room. We are in nature at The Reef so unfortunately we can only help us self to avoid ants and other insects inside our rooms by taking some precautions. We hope to see you back at The Reef some day in the future. Best regards

10/10 Excellent

Zulfiia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019
Response from simon on 14 Dec 2019
Dear Zulfila Thank you for your review. All the best The Reef

8/10 Good

Darja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
alles gut, gerne wieder
Stayed 4 nights in Jun 2019
Response from Simon on 6 Jul 2019
Dear Darja Thank you for your review. We hope to see you some day in the future at The Reef once again. All the best from us!