Saryarka District Hotels, Astana

"The Sheraton Astana is a standout choice in the city. The property is impeccably maintained with a sleek, modern aesthetic. What truly sets it apart is the staff; they are attentive, professional, and go out of their way to ensure a seamless stay. The rooms offer a perfect blend of comfort and functionality, and the central location makes it incredibly convenient for exploring the city. Highly recommended for both business and leisure travelers."

"Nice updated hotel, with extremely friendly and helpful staff, the service was excellent. The rooms are very nice, although the hot water in the shower was inconsistent, especially in the morning when it was likely under strain from many guests at once. The main challenge is that the wifi in the rooms is shockingly problematic, I haven't had such issues at any hotel in years - and this was after they moved my room because the first room wifi was basically non-functional - but still the wifi only works very well in the lobby. The quality of the breakfast food is good, but the variety of options could be improved."

"Very nice place to stay for shor or long period! I was incredibly shocked when I found a washer machine, all kitchen staff cleane and pretty new. I'm very pleased!"

"Staff offered early check in (as i arrived early) but charged full rate (snd higher than the one i had for next nights) Iron board was bender and fall on me "

"it was too hot. And the condition does not work "

"Close to station. Far from everything else. Cheap toiletries. "

"Good location etc. but staff were not welcoming and didn't speak English as advertised (doesn’t bother me and I’m happy to will it with Google translate, but if you’re going to advertise it and also look like you cannot be bothered to be there, doesn’t make for a good impression). Rooms not cleaned unless you ask. Can probably find similar places with more of a welcome and similar amenities if you plan in advance, nothing special. "

"Staff although speaking very limited English, were extremely nice and as helpful as they could be. Room was a good size and the bed was comfortable. I actually stayed here for a total of 13 nights. Good location with lots of local amenities, there is even a bus stop right outside the hotel. If I were to return to Astana then I would definitely stay here again. "