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Portom International Hokkaido

4.0 star property
Hot springs Chitose hotel connected to the airport, steps from Doraemon Wakuwaku Sky Park

Photo gallery for Portom International Hokkaido

Superior Twin Room, Non Smoking
Lobby
1 bedroom, premium bedding, pillow-top beds, minibar
Exterior
Interior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • 24/7 front desk
  • Air conditioning
The current price is NZ$525
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(37 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Pillow-top bed
Hairdryer
Toilet with electronic bidet
  • 43 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Junior Suite Twin Room

Junior Suite Twin Room

Junior Suite Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Pillow-top bed
Hairdryer
Toilet with electronic bidet
  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double Room

Junior Suite Double Room

Junior Suite Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Pillow-top bed
Hairdryer
Toilet with electronic bidet
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Portom Suite Room

Portom Suite Room

Portom Suite Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Pillow-top bed
Premium bedding
Hairdryer
Toilet with electronic bidet
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Pillow-top bed
Hairdryer
Toilet with electronic bidet
  • 43 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

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About the area

Map
New Chitose Airport Terminal Building 4F, Chitose, Hokkaido, 066-0012

What's nearby

  • Doraemon Wakuwaku Sky Park - 2 min walk - 0.2 km
  • New Chitose Airport Onsen - 9 min walk - 0.8 km
  • Chitose Outlet Mall Rera - 4 min drive - 3.5 km
  • Aoba Park - 8 min drive - 8.2 km
  • Northern Horse Park - 14 min drive - 11.2 km

Getting around

  • New Chitose Airport Station - 7 min walk
  • Osatsu Station - 17 min drive
  • New Chitose Airport (CTS) - 9 min drive

Restaurants

  • ‪えびそば一幻 - ‬9 min drive
  • ‪函太郎新千歳空港店 - ‬2 min walk
  • ‪FIGHTERS DINING ROSTER - ‬9 min drive
  • ‪けやき - ‬8 min drive
  • ‪スターバックス - ‬8 min drive

About this property

Portom International Hokkaido

Upscale hotel near Doraemon Wakuwaku Sky Park
Located close to Chitose Outlet Mall Rera and Aoba Park, Portom International Hokkaido provides an indoor mineral hot spring (onsen), a coffee shop/cafe and dry cleaning/laundry services. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), a gift shop and luggage storage
  • A 24-hour front desk, a front desk safe and a porter/bellboy
  • Smoke-free property, a reception hall and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 171 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Separate baths/showers, toilets with electronic bidets and free toiletries
  • Heating, daily housekeeping and electrical adapters/chargers

Languages

English, Japanese, Korean, Thai

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Exterior

Air Terminal Hotel

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8.8 out of 10, Excellent, 1,167 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (JPY 1,200 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: JPY 4,807 to 4,807 for adults and JPY 2,530 to 2,530 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • カフェ スカイライブラリー
  • ザ・バー / ザ・シガーバー
  • フレンチレストラン TATERU YOSHINO
  • 日本食ダイニング 京都 下鴨茶寮-北のはなれ-

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • Public bath open from 3:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Monday, Tuesday and Wednesday:
  • Restaurant
The following facilities are closed on Thursday and Friday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4807 to 4807 for adults and JPY 2530 to 2530 for children
  • Nearby parking fee: JPY 1200 per day (492 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Portom Hokkaido Chitose
Portom International Hokkaido Hotel
Portom International Hokkaido Chitose
Portom International Hokkaido Hotel Chitose

Frequently asked questions

Is Portom International Hokkaido pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Portom International Hokkaido?

As of 5 Aug 2025, prices found for a 1-night stay for 2 adults at Portom International Hokkaido on 1 Sept 2025 start from NZ$521.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Portom International Hokkaido?

Limited spots are available.

What time is check-in at Portom International Hokkaido?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Portom International Hokkaido?

Checkout is at 11:00 AM.

Where is Portom International Hokkaido located?

Situated in Chitose, this hotel is steps from Doraemon Wakuwaku Sky Park and within 6 mi (10 km) of Chitose Outlet Mall Rera and Aoba Park. Chitose Salmon Aquarium and Utonai-ko Sanctuary are also within 9 mi (15 km). New Chitose Airport Station is 7 minutes by foot.

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Portom International Hokkaido Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 234 out of 249 reviews
Rating 8 - Good. 12 out of 249 reviews
Rating 6 - Okay. 2 out of 249 reviews
Rating 4 - Poor. 0 out of 249 reviews
Rating 2 - Terrible. 1 out of 249 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Qun

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel!
Stayed 1 night in Jun 2025

10/10 Excellent

Qun

Liked: Cleanliness, amenities, property conditions & facilities
Right inside airport, little bit expensive but fair as a 5 star hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Dong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and facilities are good, making it suitable for travelers. However, it is not recommended for guests who are driving, as parking is a big issue. Also, the breakfast is average.
Stayed 1 night in Jul 2025

10/10 Excellent

paniti

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely the nicest airport hotel ever. Not sure why google has it as a 4 star hotel, it feels absolutely like 5 star hotel! Super easy to use for international departures!
Stayed 1 night in Jul 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel, great staff
Stayed 1 night in Jan 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing - does not feel like an airport hotel

Amazing - would stay again next time we transit through Sapporo
Stayed 1 night in Jan 2025

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and staff was friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property right in the airport! Would definitely stay again
Stayed 1 night in Feb 2025

10/10 Excellent

tao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place for travel

Very convenient for travel and quiet place, wonderful customer service
Stayed 1 night in Jan 2025

10/10 Excellent

Ng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super luxurious and awesome staff there
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for an overnight stay before flighting out of hakkaido
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best ever hotel airport I have stayed in many countries that I had travelled to!
Stayed 1 night in Jan 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property worth every penny. Quiet, peaceful, superb service, large rooms, beautiful onsen.
Stayed 1 night in Feb 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property! It was absolutely comfortable, spacious and quiet. Loved the view of the airport planes and distant mountains. It also has an Olsen to relax and just enjoy quietness. Staff was so friendly and helpful. Usually the last day visits to Japan, I try to stay closer to the airport, and I will absolutely come back to this place! I wish I could have stayed longer. Thanks so much!
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful architecture

We stayed here overnight after a late flight and it was a great way to start our vacation.
Stayed 1 night in Jan 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
The best customer service! Location is amazing and convenient! Amazingly beautiful property for an airport Hotel!
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Inside airport. Great staff. Nice onsen
Stayed 1 night in Feb 2025

10/10 Excellent

John

Great breakfast offerings. Beautifully cooked omelet. Large variety of Asian and western food and top quality ingredients.
Stayed 1 night in Jan 2025

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best airport hotel ever

Portom International Hokkaido hotel was an excellent place to stay! It really impressed us, we only stayed for one night but it left an impression. You must check out the onsen! 100% recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

WeiCheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service!
Stayed 1 night in Mar 2025

10/10 Excellent

Hisyam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean spacious and the front desk is very responsive. The hotel is exactly at the airport it is super convenient if u have a very early flight
Stayed 1 night in Dec 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was terrific - particularly for an airport hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay before your flight. What an amazingly beautiful hotel. Cant wait to stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jarintip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and comfort. Everything is always good here.
Stayed 1 night in Feb 2025

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the staff and the convenience of the location to the airport
Stayed 1 night in Dec 2023