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ANA Crowne Plaza Chitose, an IHG Hotel

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1 bedroom, desk, free cots/infant beds, free WiFi
1 bedroom, desk, free cots/infant beds, free WiFi
1 bedroom, desk, free cots/infant beds, free WiFi
1 bedroom, desk, free cots/infant beds, free WiFi

Overview of ANA Crowne Plaza Chitose, an IHG Hotel

ANA Crowne Plaza Chitose, an IHG Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
2-2-1 Hokuei, Chitose, Hokkaido, 066

Explore the area

  • AirportSapporo (CTS-New Chitose)13 min drive
  • Popular LocationLake Shikotsu25 min drive
  • Popular LocationSapporo Dome28 min drive
  • Popular LocationOdori Park33 min drive

Choose dates to view prices

About this area

Chitose

Located in Chitose, ANA Crowne Plaza Chitose, an IHG Hotel is near the airport and near a train station. Chitose Inter Golf Club and Siam Lock Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Shikotsu-Toya National Park and Aoba Park. Chitose Salmon Aquarium and Doraemon Wakuwaku Sky Park are also worth visiting.

What's nearby

  • Chitose Salmon Aquarium - 17 min walk
  • Aoba Park - 9 min drive
  • Lake Shikotsu - 25 min drive
  • Sapporo Dome - 28 min drive
  • Odori Park - 33 min drive

Getting around

  • Osatsu Station - 4 min drive
  • Chitose Station - 8 min walk
  • New Chitose Airport (CTS) - 9 min drive

Restaurants

  • HASKAP The Garden — 1 min walk
  • Shikotsu Robata Grill — 1 min walk
  • Bikkuri-Donkey - 3 min walk
  • Asian Bar Ramai - 4 min walk
  • Kitei - 10 min walk

About this property

ANA Crowne Plaza Chitose, an IHG Hotel

4-star hotel with 2 restaurants and free airport shuttle
This hotel features 2 restaurants, 2 bars/lounges and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a business centre and conference space. All 438 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and flat-screen TVs with satellite channels. Room service, coffee makers and hairdryers are among the other amenities available to guests.
ANA Crowne Plaza Chitose, an IHG Hotel offers 438 forms of air-conditioned accommodation with coffee/tea makers and complimentary bathrobes. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free return airport shuttle from 6:00 AM to 11:00 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: JPY 2300 per person
  • 2 restaurants
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness centre
  • Karaoke

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Business centre
  • Conference space (10764 square feet)
  • Meeting rooms 11

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3000.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2300 per person (approximately)
  • Rollaway bed fee: JPY 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ana Chitose
Ana Crowne Plaza Chitose
Crowne Plaza Ana Chitose
Crowne Plaza Ana Hotel Chitose
Crowne Plaza Chitose
Crowne Plaza Ana Chitose Hotel
ANA Crowne Plaza Chitose
ANA Crowne Plaza Chitose, an IHG Hotel Hotel
ANA Crowne Plaza Chitose, an IHG Hotel Chitose
ANA Crowne Plaza Chitose, an IHG Hotel Hotel Chitose

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 530 out of 996 reviews
5 - Excellent 53%
Rating 4 - Good. 339 out of 996 reviews
4 - Good 34%
Rating 3 - Okay. 63 out of 996 reviews
3 - Okay 6%
Rating 2 - Poor. 40 out of 996 reviews
2 - Poor 4%
Rating 1 - Terrible. 24 out of 996 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel! Clean! Friendly staff and lots of beer
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! There is convenience store inside hotel and lots of restaurants nearby
Stayed 1 night in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Only a few minutes from the airport, near train station. Modern, clean, spacious with restaurant, bar, gym. Only restaurant was open due to COVID-19, other amenities were closed. It was a good one night stay after arriving at New Chitose. Staff very courteous professional and helpful, typical for Japanese people and much appreciated.
Stayed 1 night in Jul 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great. But I would like to have a water in the room.
Stayed 1 night in Jun 2020