Reception
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Reviews of OYO Tropical Confort Hotel, Brasilia

3 out of 5
OYO Tropical Confort Hotel, Brasilia
Q.02 CONJ. 13, São Sebastião, Brasilia

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 26 reviews" "
Rating 8 - Good. 6 out of 26 reviews" "
Rating 6 - Okay. 5 out of 26 reviews" "
Rating 4 - Poor. 2 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

9.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

João Paulo

Stayed 1 night in Aug 2023
Response from Eva on 28 Aug 2023
Hi, João! We are sorry to see that our guest is not completely satisfied. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Eva

2/10 Terrible

Luana

Stayed 1 night in Jul 2023
Response from Eva on 20 Jul 2023
Hi, Luana! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Eva

6/10 Okay

Igor

Stayed 1 night in Apr 2023
Response from Maria on 4 May 2023
Thank you for sharing your views with us, Igor ! As per the feedback, we understand that you are not completely satisfied with our services. Be assured, we will strive to make your next stay a pleasant one. Have a great day! Regards, Maria

10/10 Excellent

PERICLES

Stayed 1 night in Mar 2023
Response from Eva on 6 Apr 2023
Hi, Pericles! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Eva

8/10 Good

MARIA

Liked: Cleanliness, room comfort
Funcional
Pousada simples porém limpa e agradável. Café modesto.
Stayed 1 night in Jan 2023
Response from Lisa on 10 Jan 2023
Obrigado por ter tirado seu valioso tempo para nos avaliar, Maria! Trabalharemos ainda mais para que sua estadia seja memorável :) Cumprimentos, Lisa

8/10 Good

julio cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Ammy on 27 Dec 2022
Thanks for the positive rating, Julio! Hope to welcome you again soon. Regards, Noah

6/10 Okay

MONi Santos

Stayed 1 night in Nov 2022
Response from Ammy on 6 Dec 2022
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim

10/10 Excellent

fabio

Stayed 1 night in Aug 2022
Response from Ammy on 20 Aug 2022
Thanks for the positive rating. Hope to welcome you again soon. Regards, Amelia.

4/10 Poor

GIOVANNA D

Travelled with family
Disliked: Staff & service
Stayed 3 nights in Jun 2022
Response from Christina on 23 Jun 2022
Hi, Giovanna! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Christina!

4/10 Poor

Alex

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
ATENDIMENTO FRACO
Recepicionista do hotel . Poderia ter um sorrisso no rosto. Isso e importante. Do pessoal da cosinha ate recepcao todos trabalham . Que nao satisfeitos. Onde parece que estamos incomodando alguem. Cafe da manha fraco. Poderia ser melhor. Onde tivemos que subir 3 andares para tomar um cafe simples. Pelo valor pago cafe poderia ser bem melhor. Mocas da recepção. So cara fechada. Entao sao detalhes que w facil de resolver. Se me perguntarem se hospedaria novamente. Minha resposta e nao.
Stayed 2 nights in Apr 2022
Response from Bruna on 28 Apr 2022
Olá, Alex! Lamentamos saber que sua experiência conosco não foi agradável. Trabalharemos em seus comentários para fornecer a melhor experiência possível da próxima vez. Atenciosamente, Bruna

10/10 Excellent

Thiago

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022
Response from Cheshta on 23 Mar 2022
Hi, Thiago! Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Ivy

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Cheshta on 29 Oct 2021
Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Ivy

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Noah on 2 Aug 2021
Thank you for rating us highly, Lucas! Pleased to see that the services we offer meet your needs, we are going to try to keep it up. Regards, Noah

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2021

8/10 Good

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
A estadia foi boa ,cafe da manha maravilhoso .Mas a cama estava pessima pois o colchao estava se separando um do outro muito facilmente ,deixando um buraco no meio.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei
No geral, foi bem agradável. No entanto, durante a madrugada tinha uma música tocando próximo ao quarto, o que incomodou e atrapalhou o sono.
Stayed 1 night in May 2021

10/10 Excellent

MATHEUS P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Barbara on 17 Jun 2021
Hi, MATHEUS P! Thanks a lot for staying with us. Hope to host you soon. Looking forward to your continuous love and support. Regards, Barbara

6/10 Okay

Delter

Business traveller
Liked: Cleanliness, staff & service
Simples
Hotel simples com tudo funcionando
Stayed 5 nights in Apr 2021

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo
Muito boa a estadia no hotel,tudo novinho e muito conforto alem de um otimo cafe da manha.
Stayed 1 night in Jan 2021

10/10 Excellent

Codenge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Barbara on 16 Jun 2021
We appreciate your positive rating, Codenge! We do take pride to serve our guests with an amazing experience. Regards, Barbara

10/10 Excellent

Codenge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Barbara on 16 Jun 2021
Hi, Codenge ! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Barbara

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Lourival

Liked: Cleanliness, staff & service
Boa estadia porem falta um pouco de privacidade nos quartos, o que eu fiquei mesmo tem uma janela pro corredor e as paredes sao de drye wall q deixam passar muito barulho de fora pra dentro mas no geral foi tudo bem o atendimento foi muito bom
Stayed 1 night in May 2020

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amamos a estadia. Parabéns.
Ótimo preço, excelente atendimento dos funcionários, local tranquilo e silêncioso. Café da manhã simples mas de bom gosto. Parabéns, voltarei outras vezes.
Stayed 1 night in Feb 2020

10/10 Excellent

VANILDA P

Stayed 1 night in Oct 2019

10/10 Excellent

Valdecil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo muito bom!!!!
Atendimento de primeira, muito atenciosos, tudo limpo, custo benefício muito bom, café da manhã maravilhoso...
Stayed 1 night in Oct 2019