Outdoor pool

Reviews of Transamerica Executive Bela Cintra

4 out of 5
Transamerica Executive Bela Cintra
Rua Bela Cintra, 1356, Jd. Paulista, São Paulo, SP

Reviews

8.2

Very good

Rating 10 - Excellent. 206 out of 608 reviews" "
Rating 8 - Good. 268 out of 608 reviews" "
Rating 6 - Okay. 91 out of 608 reviews" "
Rating 4 - Poor. 31 out of 608 reviews" "
Rating 2 - Terrible. 12 out of 608 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Anderson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, except thwt we had to change rooms because the window wouldn't close all the way and there was a gap on the wall that let noises and heat come in the room. It all made the room noisy. Second room worked out great. Staff was fantastic and super helpful!
Stayed 2 nights in Feb 2024

10/10 Excellent

Magno

Business traveller
Liked: Cleanliness, room comfort
Great place to be
Great hotel in the best place in Sao Paulo. Front desk, management all engaged to make sure your stay are the best it can be.
Stayed 4 nights in Jul 2023

8/10 Good

Marcelo

Travelled with family
Liked: Cleanliness
Nice location and staff, mold
Nice location and staff. Room smelling mold and with some weird noises from the wall (plumbing?).
Stayed 6 nights in Jan 2022
Response from Eliana Jubert- General Manager on 16 Feb 2022
Dear Mr. Marcelo Thank you for your rating and comments, your opinion is very important to us. graciously

8/10 Good

Ritielle

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Stayed 1 night in May 2020

10/10 Excellent

Magno

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2020

10/10 Excellent

SUZANA

Liked: Cleanliness, room comfort
Great value!
Excellent location. Friendly and helpful staff, clean rooms, easy check-in and checkout process.
Stayed 1 night in May 2020
Response from Eliana Jubert - Gerente Geral on 26 May 2020
Dear Mrs. Suzana Thank you for your evaluation and comments, your opinion is very important to us. We look forward to serving you on your next stay. graciously

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was clean and nicely located in a safe and attractive neighborhood. Unfortunately, the building is undergoing renovation about which we had not been earlier informed which made the pool inaccessible
Stayed 6 nights in Jul 2019
Response from Eliana Jubert - Gerente Geral on 2 Aug 2019
Dear Mr. Thank you for your feedback and comments, your feedback is very important to us. We are going through a retrofit in the social areas and apartments. graciously

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location location location ! Very safe neighborhood with short walk to some amazing hot spots for tourism o
Stayed 5 nights in Apr 2019
Response from Eliana Jubert- Manager General on 7 May 2019
Dear Mr. Thank you for your rating and feedback, Your opinion is very important to us. We look forward to serving you in your next stay. Graciously

8/10 Good

Luis, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything
It is a comfortable hotel with a good.location close to av Paulista
Stayed 1 night in Dec 2017

6/10 Okay

Sergio

Disliked: Property conditions & facilities
Great location, but the hotel is rundown....
Stayed 2 nights in Oct 2017

8/10 Good

Joao

Liked: Staff & service, room comfort
For the price it was a good hotel
The stay was fine - for the price it was a good hotel
Stayed 3 nights in Sep 2017

8/10 Good

Ameer

Liked: Cleanliness, staff & service, room comfort
Good hotel in great location
hotel in great location. Value for money. Basic rooms but large and clean.
Stayed 2 nights in Mar 2017

8/10 Good

Peter, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to shops and restaurants near to av paulista
Small but v nice roof deck to relax. Helpful staff and good breakfast. Bedroom had small kitchenette which can be a plus but no coffee maker
Stayed 1 night in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff
Nice hotel, a little older, very helpful staff, conveniently located for my business appointments.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable hotel in great location
Great value for money hotel in a very good location , close to shopping areas and lots of bars. Free parking also a bonus

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and great accommodation
Very friendly staff. Great towels, equivalent to luxury hotels.

8/10 Good

Kev, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to famous Paulista Bvd
I had a positive experience, with staff quick to assist with each request.

8/10 Good

Steven, Portland, Oregon

Liked: Cleanliness, property conditions & facilities, room comfort
Sao Paulo stopover
I did a stopover in Sao Paulo for a couple nights at the Transamerica Plaza. The Hotel was a decent value. The room was large comfortable and clean. The breakfast buffet was good and had a lot of choices. There were only a couple of negatives. The wifi is absolutely horrible. I would up using mobile data on my iPhone because the wifi was so slow. Also, on my first day, a couple hours after I had checked in, some new hotel guests walked into my room because reception had assigned them to my already occupied room. Fortunately I was just sitting at the desk working on my computer at the time.

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
A lot for a little.
It was a nice hotel but it definitely needs to be better maintained. I was on the 7th floor. I forget if it was an even number or odd number but definitely stay away from the side with the restaurant that has loud music. They usually stop around 1:30 or so but it is pretty loud for those sensitive to noise. You can't escape the street traffic from the 7th floor. Breakfast was nice. You can't beat what you get for 65 bucks including tax. With the current brazilian currency exchange rate.. your money goes extremely far. Hotel staff at front desk extremely helpful...

10/10 Excellent

SCOTT, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a stay
Great stay at a nice hotel in Paulista. Wifi worked well, and breakfast was really good. Good price in the best neighborhood in São Paulo!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Friendly hotel near Paulista
Friendly hotel near Paulista. When I checked in, my room safe didn't work well. Hotel maintainable fixed that rather fast. Breakfast selection is minimal.

2/10 Terrible

Mila, Miami FL.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it.
A business trip and this hotel is over rated.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, bad smell, noisy, old.
The title speaks.Terrible experience with an old hotel. Dirty blankets when I arrived. Very bad room smell. Very noisy place. Only few of the staff was just OK. I have no rights for complain since you get what you paid for.

8/10 Good

mukesh, Leicester UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city to visit.
Good location, metro station conceiçáo nearby, good shopping malls and shops for all needs.

10/10 Excellent

marty, san diego, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel in a nice neighborhood
if I ever need to stay n sao Paulo again I would stay here. very satisfied with this hotel!!!

10/10 Excellent

Les, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel. Very friendly and professional staff
Everybody in the Hotel is very nice and ready to help. Breakfast buffet is excellent. Little pool on the top of the building is great.

8/10 Good

Al, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel and a great location
Just two blocks from Paulista ave with access to all the shopping and restaurants and less than five minutes walk to Metro station and ten minutes walk to Sao Paulo Art museum, You can't beat the location. our room was clean, with fridge and safe. staff were cordial and helpful. The pool on the roof is extremely small and really should be replaced with a Jacuzi. Taxi will cost you about 100 Rials ($45.00 dollars ) to Guaralhos international airport , and about $12.00 dollars if we you want to go to Ibirapuera Park to see other museum and sites.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location very close to metro . Staff was very helpful. Even booked out taxi to airport on last night.

10/10 Excellent

Boris, Moscow, Russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for any occasion
We had stayed here for 1 night. The hotel is in very good shape, located less than 5 minutes walk from the metro (subway). The staff speaks very good English and Is knowledgeable. Very good wi-fi. There is a restaurant which is good as well. Great hotel for any occasion.

10/10 Excellent

Scott Kathleen, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe, best neighborhood, great staff.
Situated in the Jardins in between Avenida Paulista and Rua Oscar Freire make this a safe and ideal location to be able to walk to the nicest restaurants and shopping in town just down the hill. Walk down Rua de Consolacao or Rua Haddock Lobo to Rua Oscar Freire to make the trip down to the restaurants and shopping optimal. Going the other direction, head up Rua Augusta for the clubs and young hip nightlife in a gentrifying infill location in between the Jardins and Centro.

8/10 Good

Traveller, non-US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Reasonable for usually expensive Sao Paulo. Good location if you want to use the subway.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Slow internet and blocked TV channels
Although Wifi signal was strong, the actual internet speed was very slow. It was only usable once other guests stop using it after midnight. This could be very annoying when you are there on a business trip. I also wasn't happy that some of famous/standard channels were not available such as Warner Charnnel, TNT, FX, and couple dozen more. I've stayed at other hotels in the area and these were always available. The staff was friendly and very responsive. Location is great as well.

10/10 Excellent

David, Morris Plains, N. J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, safe neighborhood, lots of great restaurants
Enjoyed the area, felt safe walking around at all hours, many great eating places at very reasonable prices.Very convenient to public transportation.

8/10 Good

Roberto, Mexico

Liked: Cleanliness
As a single or couple without kids it's great
Small but comforting, the air conditioning was the only problem (very noisy). The other comment is related to the food, breakfast is not so good but the timing is the worst (6am - 10am). If you like to party at highly hours forgetthe breakfast.

10/10 Excellent

Sergio

Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Denise

Stayed 4 nights in Jan 2024

10/10 Excellent

Jamile D C

Stayed 1 night in Jan 2024

8/10 Good

Marco A

Liked: Cleanliness, room comfort
Localização excelente
Hotel com administração nova e muito atenciosa. O café da manhã é excelente. A localização também é perfeita. Espaço da recepção está em obra fazendo com que o acesso seja feito pelo restaurante. Uma obra ao lado está trazendo um incomodo grande na questão de ruído externo.
Stayed 6 nights in Jan 2024
Response from Eliana Jubert - Gerente Geral on 23 Jan 2024
Prezado Sr. MarcoFicamos satisfeitos em saber que conseguimos alcançar suas expectativas em relação aos serviços prestados e cordialidade de nossa equipe. Buscamos o aperfeiçoamento contínuo para proporcionar o melhor aos nossos hóspedes.Peço desculpas pelo transtorno sobre a obra interna e externa.Será um prazer recebê-lo novamente em um futuro próximo. Atenciosamente

10/10 Excellent

Augusto

Liked: Cleanliness, room comfort
Muito confortável
Atendimento dos colaboradores é excelente, cordial e simpático! Gostei muito do café da manhã e do conforto do quarto.
Stayed 3 nights in Jan 2024
Response from Eliana Jubert - Gerente Geral on 15 Jan 2024
Prezado Sr. AugustoObrigada pela sua avaliação , sua opinião é muito importante para nós.Esperamos poder atendê-lo em sua próxima estada.Atenciosamente

6/10 Okay

Verified traveller

Liked: Cleanliness
Achamos o apartamento aquém do esperado. Camas muito estreitas, acústica ruim tanto p os quartos vizinhos quanto para a rua. Mas gostamos da limpeza, localização, atendimento dos recepcionistas, café da manhã. O hotel diz ser 4 estrelas mas tem acomodações de 3 estrelas.
Stayed 2 nights in Nov 2023
Response from Eliana Jubert - Gerente Geral on 15 Jan 2024
PrezadosObrigada por compartilhar suas impressões. Foi um prazer recebê-los e gostaríamos muito de ter correspondido melhor as expectativas de sua estada conosco.Esperamos ter uma nova oportunidade para recebê-los.Atenciosamente

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Adorei a estadia. Cama super confortável e café da manhã muito bom. Funcionários super atenciosos.
Stayed 2 nights in Sep 2023
Response from Eliana Jubert - Gerente Geral on 9 Feb 2024
Prezado HóspedeObrigada pela sua avaliação e comentários , sua opinião é muito importante para nós.Esperamos poder atendê-lo em sua próxima estada.Atenciosamente

10/10 Excellent

Helena

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Luciana

Travelled with family
Liked: Cleanliness, room comfort
Recomendo
Excelente acomodação, atendimento e localização.
Stayed 2 nights in Aug 2023

8/10 Good

olivia c

Liked: Cleanliness, room comfort
Quarto amplo e confortável, contudo, ouve-se muito barulho dos carros na rua que incomoda e dificulta o sono
Stayed 3 nights in Aug 2023

8/10 Good

Telma

Liked: Room comfort
Hotel é muito bem localizado , café da manhã com bastante variedade , foram muitos gentis em adiantar nosso checkin . O único problema foi em relação ao horário de limpeza dos quartos . Meu filho estava em outra suíte , com criança e só limparam após as 15h Mediante reclamação .
Stayed 2 nights in Jul 2023
Response from Eliana Jubert - Gerente Geral on 9 Feb 2024
Prezada Sra. TelmaObrigada por compartilhar suas impressões. Foi um prazer recebê-la e gostaríamos muito de ter correspondido melhor as expectativas de sua estada conosco.Referente o arrumação lamentamos os inconvenientes. Estamos em processo de transição de colaboradores e em breve esperamos corresponder melhor as expectativas de nossos clientes, pois prezamos muito a qualidade de nossos serviços.Atenciosamente

8/10 Good

Marcelo

Liked: Cleanliness
Excelente localização
A Localizacao do hotel é excelente . Ter estacionamento no local , mesmo sendo pago a parte , foi bastante conveniente . O cafe da manhã é bom. Os quartos poderiam twr uma decoracao maus aconchegante. Acho que tem uma aparencia de" escritório". Achei a cama muito mole ,mas no geral a minha experiencia foi muito boa e voltaria a me hospedar .
Stayed 3 nights in Jul 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Localização. Obras no entorno.
Hotel com excelente localização. Café da manhã sem atrativos, fraco, apenas o básico. Cuidado com o barulho da construção em frente e na lateral.
Stayed 1 night in May 2023

10/10 Excellent

glaucia maria

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2023