The hotel staff is the biggest perk here, they are super friendly. The front desk staff and some of the workers speak great English. I had a great experience every morning going to the breakfast and interacting with the staff there. Food was decent quality. The Pão De Queijo was hit or miss sometimes though, most days they were rock hard because they are left on a heated surface all morning. The shower was really tiny also but the rest of the room was great. Big bed, great view.