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Napolitano Hotel

3.0 star property
Boardwalk/promenade hotel with full-service spa and casino

Choose dates to view prices

The Napolitano Hotel captures the vibrant spirit of Zona Colonial with ocean views and modern comforts. Guests can book a massage, relax by the umbrella-shaded pool, browse on-site shops, and dine at La Terrasse. The staff consistently earns praise for their helpfulness.

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Superior Room, Sea View

Standard Superior Room, Sea View

Standard Superior Room, Sea View

Highlights

Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Designer toiletries
  • Sea view
  • Sleeps 3
  • 1 Large Twin Bed OR 1 Large Twin Sofa Bed

View all photos for Executive Superior Room, Sea View

Executive Superior Room, Sea View

Executive Superior Room, Sea View

Highlights

Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
Rainfall showerhead
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Sofa Bed

View all photos for Executive Double or Twin Room, Sea View

Executive Double or Twin Room, Sea View

Executive Double or Twin Room, Sea View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Double or Twin Room, Sea View

Standard Double or Twin Room, Sea View

Standard Double or Twin Room, Sea View

8.8 out of 10
Excellent
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
  • 22 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

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About the area

Map
Av. George Washington No. 51, entre los dos obeliscos, Santo Domingo, Distrito Nacional, 10208

What's nearby

  • Malecon - 1 min walk - 0.0 km
  • Calle El Conde - 8 min walk - 0.7 km
  • Columbus Park - 14 min walk - 1.2 km
  • Santa Maria la Menor Cathedral - 16 min walk - 1.4 km
  • Sambil Santo Domingo - 4 min drive - 3.5 km

Getting around

  • Amin Abel Station - 3 min drive
  • Santo Domingo (SDQ-Las Americas Intl.) - 32 min drive

Restaurants

  • ‪Terraza Napolitano - ‬1 min walk
  • ‪Hotel Napolitano - ‬1 min walk
  • ‪D' Luis Parrillada - ‬7 min walk
  • ‪Cafeteria Clinica Abreu - ‬5 min walk
  • ‪La Tradición - ‬7 min walk

About this property

Napolitano Hotel

Hotel near Malecon
At Napolitano Hotel, you can look forward to a casino, a nightclub and a poolside bar. For those hoping to try their luck, this hotel boasts amenities such as 3 slot machines and a casino gaming table. Indulge in a facial, a body scrub and a massage at the on-site spa. The on-site restaurant, La Terrasse, offers breakfast, lunch, dinner and ocean views. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool, along with pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), extended parking and a round-trip airport shuttle (surcharge)
  • Multilingual staff, ATM/banking services and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 65 rooms have comforts such as free international calls and air conditioning, as well as perks such as late-night room service and free WiFi.
More conveniences in all rooms include:
  • Changing tables, highchairs and children's dinnerware
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch HDTVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:00 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Terrasse

Things to do

  • 3 slot machines
  • Casino
  • Full-service spa
  • Gaming table
  • Gym
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Changing table
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1,894 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch HDTV with cable channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 15 for adults and from USD 15 for children
  • Airport shuttle fee: USD 40.00 per vehicle (one way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 12 years old)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Napolitano
Napolitano Hotel
Napolitano Hotel Santo Domingo
Napolitano Santo Domingo
Napolitano Hotel And Casino
Napolitano Hotel Hotel
Napolitano Hotel Santo Domingo
Napolitano Hotel Hotel Santo Domingo

Frequently asked questions

Does Napolitano Hotel have a pool?

Yes, this property has an outdoor pool.

Is Napolitano Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Napolitano Hotel?

Self-parking is free at this property.

What time is check-in at Napolitano Hotel?

Check-in begins at 3 PM.

What time is check-out at Napolitano Hotel?

Checkout is at 1 PM. Late checkout is available for USD 15 (subject to availability).

Does Napolitano Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 40.00 per vehicle applies.

Where is Napolitano Hotel located?

Located in Zona Colonial, this spa hotel is within a 5-minute walk of Malecon, Hostos Park and El Obelisco Macho. Puerta de la Misericordia and Playa Montesinos are also within 10 minutes.

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Reviews

Napolitano Hotel Reviews

7.4

Good

8.0

Cleanliness

7.8

Location

8.2

Staff & service

8.2

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 283 out of 864 reviews
Rating 8 - Good. 267 out of 864 reviews
Rating 6 - Okay. 157 out of 864 reviews
Rating 4 - Poor. 83 out of 864 reviews
Rating 2 - Terrible. 74 out of 864 reviews

Reviews

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great property for travelers who wants to see the National District. Make sure you ask for disco noise area
Stayed 4 nights in Aug 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Aug 2025

6/10 Okay

Zulay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was ok. Had stay in the past and enjoyed our stay so we came back. Property is not like before but its decent. There are no comforter in the room only sheets. Staff are nice and friendly. Booked two rooms however, when I came to the hotel said I only booked one room. They still did give me two rooms and was charged for both room when I arrived. If you can pay for a room beforehand, you should. We got charged more than it was advertised when booking.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, great food
Stayed 2 nights in Aug 2023

10/10 Excellent

Daissy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place! Safe
Stayed 1 night in Dec 2024

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time napolitano hotel

Napolitano hotel is a great place to stay.the food and staff are fantastic.
Stayed 2 nights in Mar 2023

10/10 Excellent

Julisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mocos was amazing and so was staff
Stayed 1 night in Oct 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is very nice across the street from the ocean and nice view overlooking the main avenue el male con.
Stayed 2 nights in Nov 2023

8/10 Good

Burke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer Service and very convenient Location!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent job guys.. the whole staff from the door to the cleaning services.. all deserves raises..promotion 👏 ❤️
Stayed 3 nights in Nov 2024

8/10 Good

Elvis van

Liked: Staff & service, amenities, property conditions & facilities
Stay good just noise from nightclub until 5:30 am, located same building
Stayed 3 nights in Dec 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Nov 2024

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2023

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like especially the breakfast 😋 the staff was very friendly i like that the hotel area is clean , the pool the view what i don't like for the room services they was say in the app they have every day cleaning service is not true i have to call to ask for cleaning 🙄 is not fair , and the bathroom bol have a smell when flushing that very disturbing me .
Stayed 4 nights in Jan 2025

8/10 Good

Yenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only inconvenience was the music playing until very late at night. But overall great hotel
Stayed 5 nights in Dec 2023

8/10 Good

Rolex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2023

10/10 Excellent

Andreas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smell in hallways. Mold on ceiling in shower. Rotted wood at shower base
Stayed 2 nights in Mar 2024

4/10 Poor

Indi

Disliked: Cleanliness, property conditions & facilities
This property is not what is used to be this is not even a 2 star hotel is really run down pool was closed during my stay i left a day after hallways have a bad smell even the bathroom from the room smelled like pee really bad the most uncomfortable pillows & bed i ever slept on also the ac on the room just don’t work properly is such a shame this place is so beat up i would never stay in this hotel again believe me you wouldn’t want to stay here is like a cheap motel beyond disappointed
Stayed 1 night in May 2023

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is plentiful and varied every day. With options for all tastes. Room clean and organized Staff excellent very professional There many places to do a variety of things.
Stayed 2 nights in Oct 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es tranquila
Stayed 1 night in Oct 2025

2/10 Terrible

david

Disliked: Cleanliness, amenities, property conditions & facilities
This place was great a longtime ago not anymore it is really dirty and noisy
Stayed 1 night in Oct 2025

10/10 Excellent

bela

Liked: Amenities
Nice views, nice apartment good location on the beach
Stayed 1 night in Sep 2025

2/10 Terrible

Ramirez

Disliked: Amenities
Mal olor alfombras sucias tuallas sucias y rrotas
Stayed 1 night in Sep 2025

8/10 Good

Shayshon

Liked: Amenities
Clean room | Staff | Shops nearby | Casino
Stayed 1 night in Sep 2025