Santiago Hotels, Manzanillo

"Air conditioning in our area worked well, disliked the room conditions: smelled like mold, shower tile slippery, wall paint was cracking and falling off. Pre-checkin was at 12pm, & when we actually went to check in at 3pm our room numbers totally changed were given rooms they did not ensure enough space for all of our family members. We booked 3 seperate rooms, we requested help for an elderly adult that needed assistance becoming of stairs and they had no easy access. Gave us rooms too high up that did not accommodate. Food was okay, very limited, alot of repetitive foods from all day. Dry noodles for kids, & quesadillas. "

"This hotel needs to be upgraded. You can tell that nothing has been done in a long time. The card to the room wouldn’t work. The shower didn’t have a shower head. I had been at this hotel when it had a different name and that was a 5 star hotel back in the day. The current hotel is like a 3 star. It is deteriorating."

"This resort is the perfect one to relax and enjoy the beach, the sun, and everything it offers to its guests."

"Satisfecho"

" "Me encantó mi estancia en este hotel de playa. La habitación tenía una vista impresionante al mar y el personal fue muy amable y atento. El desayuno buffet fue delicioso y variado. ¡Definitivamente volveré!" Y quiero agradecer en especial al CHEF 👨‍🍳ELHIU CORTEZ,POR TODAS SUS ATENCIONES Y A UN MESERO MUY ATENTO Y SIEMPRE MUY ALEGRE YAIR QUE ESTABA EN EL RESTAURANTE DEL AGAVE.. "

"I had a pleasant stay overall. The oceanfront views were beautiful, and the pools were well-maintained. The room was clean; however, I did encounter a large spider in the bed, which was concerning. Fortunately, I was not bitten. Aside from this incident, the hotel was great."

"The 3 stars I’m giving are thanks to the pool, the room was horrible, everything was super old."

"Overall, it was good. It’s an older property, but was reasonable well maintained. Area is good for restaurants and amenities. Hotel restaurant was okay and seafood restaurant was good but very expensive. I would stay there again, if for a short visit. "

"Hermoso lugar para desconectarse un rato de la vida cotidiana. Las cabañas son perfectas acojedoras y muy limpias. La comida y las bebidas deliciosas y to-do El staff son muy amables y atentos a todo lo que necesitas. Lo unico que me gustaria que incluyeran son una plancha y ganchos para la ropa pero todo lo demas fue Perfecto. Definitivamente vamos a regresar."