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Hotel Casa Lyon

3.0 star property
Santiago hotel in Providencia with free parking
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Casa Lyon

Terrace/patio
Front of property
Triple Room
Restaurant
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Business services
    Business services
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Free cots/infant beds
Flat-screen TV
14 bedrooms
Hairdryer
Private bathroom
Cable channels
Wardrobe
Living room
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Traditional Double Room

14 bedrooms, in-room safe, laptop workspace, free WiFi

Traditional Double Room

Highlights

Flat-screen TV
14 bedrooms
Hairdryer
Private bathroom
Cable channels
Wardrobe
Living room
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

Highlights

Flat-screen TV
14 bedrooms
Hairdryer
Private bathroom
Cable channels
Wardrobe
Living room
In-room safe
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Quadruple Room

Highlights

Flat-screen TV
14 bedrooms
Hairdryer
Private bathroom
Cable channels
Wardrobe
Living room
In-room safe
  • Sleeps 4
  • 4 Single Beds

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

Highlights

Flat-screen TV
14 bedrooms
Hairdryer
Private bathroom
Cable channels
Wardrobe
Living room
In-room safe
  • Sleeps 2
  • 2 Single Beds

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includes taxes & fees
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About the area

Map
Arzobispo Larrain Gandarillas 394, Providencia, Santiago, Region Metropolitana, 7501120

What's nearby

  • Medical Center Hospital Worker - 8 min walk
  • Santa Lucia Hill - 2 min drive
  • Costanera Center - 5 min drive
  • Plaza de Armas - 5 min drive
  • San Cristobal Hill - 14 min drive

Getting around

  • Parque Almagro Station - 3 min drive
  • Bustamante Park Station - 5 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 23 min drive

Restaurants

  • ‪El Fogón de Momo - ‬2 min walk
  • ‪Mendo's - ‬3 min walk
  • ‪Mala Mía - ‬3 min walk
  • ‪Casaluz - ‬3 min walk
  • ‪Parrilladas La Uruguaya - ‬4 min walk

About this property

Hotel Casa Lyon

Hotel near Costanera Center
Consider a stay at Hotel Casa Lyon and take advantage of a terrace, a garden and a business centre. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Concierge services, a 24-hour front desk and a reception hall
  • Multilingual staff, tour/ticket information and luggage storage
Room features
All guest rooms at Hotel Casa Lyon feature thoughtful touches, such as laptop-friendly workspaces, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards and daily housekeeping

Languages

Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Living room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 6 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Laptop workspace
  • Living room
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Lyon Hotel
Casa Lyon Santiago
Hotel Casa Lyon
Hotel Casa Lyon Santiago
Hotel Casa Lyon Santiago
Hotel Casa Lyon Hotel Santiago

Frequently asked questions

Is Hotel Casa Lyon pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Lyon?

Self-parking is free at this property.

What time is check-in at Hotel Casa Lyon?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Lyon?

Checkout is at noon.

Where is Hotel Casa Lyon located?

Located in Providencia, this hotel is 0.4 mi (0.7 km) from Medical Center Hospital Worker and 2.4 mi (3.9 km) from Costanera Center. Arturo Lopez Perez Foundation and Plaza Baquedano are also within 15 minutes. Bustamante Park Station is only a 5-minute walk and Santa Isabel Station is 9 minutes.

Hotel Casa Lyon Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 95 reviews" "
Rating 8 - Good. 46 out of 95 reviews" "
Rating 6 - Okay. 16 out of 95 reviews" "
Rating 4 - Poor. 7 out of 95 reviews" "
Rating 2 - Terrible. 3 out of 95 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service
A pleasant guesthouse in a quiet, convenient location. Staff are very pleasant and helpful. Some of the fittings could use a handyman - it’s not the Ritz.
Stayed 3 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
pleasant and clean.nothing fancy but comfortable.good service and staff very helpful and pleasant.knowledge of basic spanish is useful.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Antti

Nice place and great location. No air conditioning, but the fan in room helps. Staying again on our way back
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Helful staff. Very clean abd tidy room but rather cold at night. Heating is insufficient.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Older place but friendly and good location.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small hotel, breakfast a little basic but the area is very nice.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
High value for the money
The staff was friendly and helpful. While they do not speak English, my primary language, they did try very hard to communicate clearly and were always smiling and helpful. The bed was very comfortable. The shower was nice and hot with plenty of water pressure. The hotel was relatively quite, but people walking around could be heard through the hardwood floors. I'm usually a low-maintenance guest, so I don't ask hotels for anything usually. I should mention that this hotel doesn't have A/C, so in the summer, people used to that might want to pick a different place. It was in the upper 80s degF and with both windows slightly open, a nice breeze cooled the room nicely. The main downside for this (and most non-corporate) hotels is that neighbors and normal street noise can be an issue. It isn't a noisy neighborhood, but there are cars and buses 100m away. The business next door is an automotive shop, so those shop tools can make noise. I've always lived in the suburbs or country, so maybe I'm overly sensitive to city noises? Earplugs generally solve the issue. The value of this hotel is very high.
Stayed 2 nights in Nov 2017

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good value
Great location, easy access to metro station and bus, safe

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and safe area
The hotel was secure with big metal gates, security camera and a security bell to push for entry. You need this security in Santiago. All of the staff were very helpful, found my Spanish funny, but were respectful. I would certainly stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family owned hotel with excellent service!

2/10 Terrible

JESUS MANUEL

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
The room had spiders , I have to kill one. The TV it was out order. When I requested to move out to other room, I have been told the hotel was fully booked. I have paid the room almost 2 months in advance x 3 nights and I have been given the worst room, The wifi it did not work in the room I have to go to the lobby, I would never come back.

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nice little B & B
Good location, just a few blocks from Parque Bustamante metro (subway) station. Within easy walking distance from a quite a few good eateries. Small but comfortable bedroom and bathroom. Our room was quiet except for incessant barking neighborhood dogs that yapped most of the night. Breakfast was simple but adequate. Front desk staff were welcoming and helpful when we first arrived but were not quick to fix some issues (e.g. it took several requests to change a burned out light bulb). In our room was posted the "Policy of the Hotel" which stated that rooms would only be cleaned between 12 noon and 2 pm. On our first two days here, our room was cleaned when we returned in the afternoon. On our last day, we left the hotel at 9.30 am and returned at 3 pm to find our room not serviced. The receptionist said when we went out "later" we could have our room serviced but we insisted on prompt resolution of this issue.

6/10 Okay

Verified traveller

Liked: Cleanliness
Clean room and a reasonable walking distance to the city. Close to metro (2 blocks). Close to Barrio Italy.

8/10 Good

Lorena&Salvador, Nicaragua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy hotel near attractions in safe area
The staff is very helpfull specially the night manager, I think his name is Omar. The owners David and Sandra were also very helpfull, even providers us temporary metro money. I definetly recommend the hotel.

8/10 Good

Selma, Sao Paulo, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay in Santiago
Good location on a quite street. Rooms are all remodeled (at least the one I was - # 7) with comfortable beds and pillows. Shower is the best: a lot of water and hot! I'll miss that shower! Nice breakfast with a few options. Staff is very nice and always willing to help. We needed to rent a car for one day, pick-up and delivery at the hotel with same cost as if you have to do it at the airport. I will definitely recommend and stay there again when I'm back to Santiago.

10/10 Excellent

Dieter, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice B&B, fantastic location.
The hotel itself is very nice. Old, but not in a bad way - hardwood floors and brick walls give it a charming rustic character. Our room was quite clean, and the bathroom had recently been redone. The staff are very friendly and helpful. For the price, it is excellent. The location in Barrio Italia is really the best part. Lots of shopping in boutique stores with handmade goods and furniture, antique restoration shops, and excellent restaurants. We don't mind walking, so the 20-minute walk to museums, Lastarria, St. Lucia, or downtown areas was no problem. You could also easily grab a taxi or take the metro from the Parque Bustamante station.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Staff was very helpful in booking additional flights within Chile and visiting city museums.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
My First Stay in Chile!
I was in Chile on business for the first time and did not know what to expect. The bed and breakfast was clean but needed to be modernized and cleaned and maintained on the outside of the building. During the heat of the summer when it gets as hot as 97 degrees F. you expect to have some A/C. When I asked they gave me an antique fan to keep me cool. They said that it was the hottest that it had ever been. My luck. However, the staff was very friendly and as helpful as they could be. When I read the info on the Hotel.com site it says that the staff speaks English. They mean that the staff speaks fluent Spanish and not English. If they did not use the Google translation program on their computer I would have been in deep trouble. Lastly, the Internet service was somewhat sporadic. The staff is very nice and they do the best that they can under the circumstances. Based upon the price of the hotel a few blocks up the street, this place is a great value, so if you want to save money I would definitely suggest considering this property.

10/10 Excellent

G.O.C., Nashville, TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a wonderful place. More of an inn or bed and breakfast than a hotel, which is a PLUS. Small, clean , safe, well-located, and expertly staffed and managed. I LOVED IT.

6/10 Okay

ARISTIDES

Stayed 1 night in Nov 2023

8/10 Good

Francis Melina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Recomendable.
Muy amables. Lugar adecuado para hospedarse, limpio y bien ubicado. Atienden personas muy amables.
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
特に問題はありませんでした。
Stayed 8 nights in Nov 2019