Santacruz West Hotels, Mumbai

"Excellent hotel,staff ,location"

"Buena atención. Habitaciones cómodas y bien iluminadas."

"The location sounds promising on paper. Beach is a one minute walk, which is nice. But the beach itself is in pretty rough shape with a lot of waste around it, so that walk doesn’t quite deliver what you’d hope for. All rooms have only a partial view with no direct sea-facing option, which wasn’t what we expected. Worth knowing before you book if the view matters to you. Food was decent and the kitchen does its job. The chai though average at best, and for a coastal property that’s a small but telling miss. What saved this from being a lower rating was one front desk employee called Tabish, who genuinely tried to help us get a better room. That kind of effort stands out and I want to call it out because it was real. Overall it’s a middling stay. Not bad enough to regret but not good enough to return."

"It was ok, but not to what other hotels provide in the area"

"Amazing experience staying at the Taj - excellent service an impeccable service. Amazing free yoga, hotel tour and electric carriage ride should not be missed."

"Ok"

"Friendly staff, good breakfast, well located, good deal"

"Beautiful location ,view and property .anyone looking for luxurious stay choose sofitel ."

"The hotel is clean and comfortable. It is very convenient in Term 2 Arrival lower level. I would stay again for a short lay over and need a place to rest and shower. "