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Mercury

4.0 star property
Family-friendly hotel with fitness centre and seasonal outdoor pool

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Hotel Mercury sits right on Santa Susanna Beach, creating an ideal family retreat. Guests start their mornings at the Buffet Restaurant before choosing between shopping on the property, cooling off in the seasonal main pool, or watching the kids splash in the children's pool.

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • All-inclusive
  • Gym
  • Parking available
  • Pool
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

In-room safe, desk, bed sheets

Double Room

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
In-room safe
Desk
  • 17 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Single Room

In-room safe, desk, bed sheets

Single Room

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Private bathroom
In-room safe
Desk
Daily housekeeping
  • 17 sq m
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

In-room safe, desk, bed sheets

Triple Room

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Private bathroom
In-room safe
Desk
Daily housekeeping
  • 19 sq m
  • Sea view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed
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About the area

Map
Avenida del Mar, S/N, Santa Susanna, Catalonia, 08398

What's nearby

  • Santa Susanna Beach - 5 min walk - 0.4 km
  • Levante Beach - 3 min drive - 1.4 km
  • Pineda de Mar Beach - 3 min drive - 1.8 km
  • Malgrat de Mar Beach - 7 min drive - 3.5 km
  • Calella Beach - 9 min drive - 4.6 km

Getting around

  • Santa Susanna Station - 4 min walk
  • Barcelona El Prat Airport (BCN) - 80 min drive

Restaurants

  • ‪H-Top Royal Sun Bar - ‬13 min walk
  • ‪Local Social Santa Susanna - ‬12 min walk
  • ‪El Cielo Atzavara - Los Extremeños - ‬6 min walk
  • ‪Hotel Indalo Park - ‬11 min walk
  • ‪Prius Vilis - ‬9 min walk

About this property

Mercury

Upscale family-friendly hotel near Santa Susanna Beach
Located close to Pineda de Mar Beach, Mercury provides a poolside bar, a corner/local shop and a terrace. Adventurous travellers may like the cycling at this hotel. The on-site restaurant, Buffet Restaurant, offers breakfast, lunch and dinner. Shopping on-site, a garden and a playground are available to all guests.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool, along with sunloungers
  • Bike hire, self-parking (surcharge) and meeting rooms
  • A gift shop, a lift and luggage storage
  • A TV in reception, ATM/banking services and tour/ticket information
Room features
All 322 rooms have comforts such as air conditioning, as well as amenities such as safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Balconies, heating and daily housekeeping

All-inclusive details

All-inclusive room rates at Mercury are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

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Exterior

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  • Kids pool
  • Free WiFi
8.0 out of 10, Very good, 315 reviews
The price is NZ$205
includes taxes & fees
9 Nov - 10 Nov
Hotel Tahiti Playa

Property amenities

Parking and transport

  • Covered parking on site (EUR 18 per day)
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Buffet Restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: EUR 18 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number HB-003898

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to September

Property is also known as

Hotel Mercury
Mercury Hotel
Mercury Hotel Santa Susanna
Mercury Santa Susanna
Hotel Mercury Santa Susanna
Mercury Hotel Santa Susana
Mercury Hotel
Hotel Mercury
Mercury Santa Susanna
Mercury Hotel Santa Susanna

Frequently asked questions

Does Mercury have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Mercury pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercury?

Self-parking is available for EUR 18 per day. Limited spots are available.

What time is check-in at Mercury?

Check-in start time: noon; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercury?

Checkout is at 10 AM.

Are there all-inclusive benefits at Mercury?

Some rate plans available at this hotel are all-inclusive.

Where is Mercury located?

This family-friendly Santa Susanna hotel is located near the beach, within 1 mi (2 km) of Santa Susanna Beach and Pineda de Mar Beach. Les Dunes Beach and Les Caletes Beach are also within 10 minutes. Santa Susanna Station is only a 4-minute walk and Pineda de Mar Station is 26 minutes.

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Reviews

Mercury Reviews

6.8

7.0

Cleanliness

8.0

Location

6.4

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 13 out of 79 reviews
Rating 8 - Good. 24 out of 79 reviews
Rating 6 - Okay. 23 out of 79 reviews
Rating 4 - Poor. 13 out of 79 reviews
Rating 2 - Terrible. 6 out of 79 reviews

Reviews

8/10 Good

elhadjmohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merci à tous

Un bon séjour merci à tous
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and clean. Food isn't the best for for the money I paid was fine.
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuve dos días pero suficiente para no volver. La habitación, camas y televisión muy mal estado la tele super pequeña.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Check-in awful. Not friendly, reservation details screwed up, took over an hour to sort out, air conditioning not working, not enough beds in rooms as per bookings. I am seeking full refund. Ruined holiday.
Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Es un hotel que años atras pudo tener 4 estrellas ,ahora con mucha pena seria merecedor de 3.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Food and entertainment were good. AC did not work well. We had to pay extra for Parkingand were asked to pay extra for wifi.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel correcto y la comida muy muy justa. Lo mejor la piscina y q se podia aparcar cerca sin pagar mas
Stayed 2 nights in Jul 2019

4/10 Poor

Fran

Liked: Cleanliness, room comfort
Disliked: Staff & service

Desilusion

Estancia en general la regular, pq para ser un hotel de 4 estrellas superior hay varias cosas que en hoteles inferiores de categoría son mejores. Sobretodo la comida, escasa y poca variedad y encima no reponen con normalidad.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Disliked: Cleanliness
eten was goed. minder goed kamer werd niet goed shoon gemaakt zoals onder de bed zoals de tafel en de kastjes van de bed en niet vergeten er werden weinig activiteiten met de kinderen gedaan dat vond ik het ergst
Stayed 3 nights in May 2019

8/10 Good

Lillian

Liked: Property conditions & facilities

Ferieanmeldelse

Uhøflig betjening i receptionen. da jeg ankom om natten. Meget støj i det eneste lokale der var ifm baren, et slags cafeteria, hvor der ofte var meget støj fra musik og aktiviteter så udover at sidde på værelset eller ved poolen var der ikke noget område man kunne sidde i nogenlunde ro og drikke en kop kaffe. Ikke engang i læserummet, der var der også ofte højt musik. Men ellers fint ophold, fin service i spisesalen og rengøringspersonale var venlige og også i receptionen udover ved ankomst. Hotellet lå centralt ift strand og butikker og togstation.
Stayed 5 nights in May 2019

4/10 Poor

JUAN JOSE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hay que eliminar bañeras y poner platos de ducha y mejorar todo el habitáculo del cuarto de baño.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout, Personnels Attentionnés, discrétions,au top.
Stayed 4 nights in Feb 2019

6/10 Okay

bojan

Liked: Cleanliness, room comfort
Disliked: Staff & service

ATENTION

Person at Reception not profesional,not gently and wery antipatic,other things passableu..service not at level..
Stayed 1 night in Sep 2018

8/10 Good

Liz, Uk

Food let the hotel down. Not 4 star quality. Some staff ok. Others rude. Were not interested in any concerns
Stayed 3 nights in Sep 2018

6/10 Okay

Mr graham, london

very good location - opp train station - near beach - nice location - food was ok - but its NOT english 4* - no way - they charge for room safes - TV in rooms real real crap - nice balcony but very small uncomfortable plastic chairs - room dirty - they very mean with towels and shampoo and no locks on toilet - big room - my wife stated it was like a nice HOSTEL - felt very Russian - but nice location and pool ok - gym very poor - we had family in a hotel 4* a few doors down and that was really 4* - hotel seems old now
Stayed 7 nights in Aug 2018

6/10 Okay

Estefania

Disliked: Cleanliness
La limpieza muy basica y nos dejaron pelos mojados en el suelo de la habitacion, los acensores mojados y con basos de plastico dentro, la camida bien y la habitacion la pedí con dos meses de antelacion y me diron con vistas al parking pedi cambio y no tenian hueco y el wifi no hay nada de conexion.
Stayed 2 nights in Aug 2017

8/10 Good

Luca67, Lecco

Liked: Staff & service, room comfort
Disliked: Cleanliness

Mini vacanza punte 2 Giugno

Vacanzina molto divertente, mare bello servizio pubblico ottimo
Stayed 3 nights in May 2017

6/10 Okay

Verified traveller

Liked: Cleanliness

Hotel de 4*S que corresponde a un 3*

En mi opinión el hotel corresponde a un 3*, habitaciones muy pequeñas, comida regular. No tuvieron en cuenta nuestros comentarios al hacer la reserva, y nos dieron una habitación con balcón que daba a una galería, peor imposible. Afortunadamente nos cambiaron de habitación. Las camas son todas muy incómodas, las almohadas peor aún, y la tele minúscula. Algunas habitaciones no tienen ni neverita. Vale la pena si lo encuentras por un ofertón tirado de precio, pero no si vas a pagar un precio normal.

6/10 Okay

Natalia

Liked: Cleanliness, room comfort
We enjoyed staying in the the Hotel Mercury although there were few drawbacks. The food wasn't that good quality as it should be in 4 stars hotel. I wouldn't recommend this hotel for all inclusive staying. Half board was enough.

8/10 Good

Harmen

Liked: Cleanliness, room comfort
Disliked: Staff & service

Goed hotel op prima locatie

Verblijf was goed, alleen de geboekte kamers met zeezicht kregen we NIET, er werd niet eens naar ons geluisterd. Eten prima, prima locatie, jammer can de kamers

6/10 Okay

Verified traveller

Disliked: Room comfort

redelijk verblijf gehad

wij hadden voor 1 overnachting geboekt als overbrugging naar onze vliegreis. werd voor weinig geld dit 4 sterrenhotel aangeboden,met volpension. wij hebben een redelijk verblijf gehad,maar prijstechnisch ging het wel.

4/10 Poor

Tank, Ex Forces, UK

Liked: Staff & service

Limited drinks with full board

The hotel was OK. The location albeit at the end of the strip was right by the local trainline (not noisy), train runs right along side main strip and they were on time and regular. Tickets had to be bought the hotel side of the road mind and not at the platform (€19.80 return 2 x adults) We were only there Fri till Mon but went Full Board. But don't expect any type of drink with your evening meal as even water had to be bought. You only got free tea, coffee, juice and water with breakfast. Can't comment on lunch as we were out. Didn't sample.much of the evening entertainment as again we were out and about but what we did see wasn't much to write home about

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très agréable, mis à part la nourriture

Très agréable confort, propreté, proximité de la plage, divers promenades et activités. Un gros point à améliorer,la nourriture franchement immangeable certain jours et je ne suis pas difficile.

6/10 Okay

Aneta, london

Liked: Staff & service
Disliked: Cleanliness

Photos better then reality

Hotel need updating Rooms very basic, our bedding haven't been changed even once during 7 nights stay... Food good, lots of fish, salad, chips :) and vegetarian option- sadly always pasta... Staff- nice, polite, helpful, great receptions Lesle- very helpful always smiling

4/10 Poor

The Boss, Horst

Disliked: Cleanliness, staff & service, room comfort

Hotel vlak bij strand

Van buiten oogt het hotel zeer goed en ook van binnen lijkt het in eerste instantie erg mooi . Al snel blijkt dat er hier en daar nog wel wat achterstallig onderhoud is en dat de badkamer erg sleg is afgewerkt , vooral het douche gedeelte met de douchewand zijn in slechte staat . Het personeel is niet echt vriendelijk en al helemaal niet behulpzaam . De toegang naar de kamers gaat met een pasje , helaas zijn we in totaal meer dan 20x terug moeten gaan omdat deze niet meer werkte (zonder dat deze in de buurt van de telefoon werden bewaard ) . Het eten was in een hele grote kantine , waar je niet het ID kreeg dat je in een sjiek hotel was . Verder was de hygiëne ver te zoeken met het opruimen /schoon maken van de tafels . De doekje om de tafels schoon te vegen , hing bij de meeste over de afvalbak waar de etensresten in werden gegooid . Verder veel mensen uit oost Europa die all incusive hadden geboekt en hier goed gebruik van maakte.