Santa Cruz Xixin Hotels, Mérida

"Welcoming hotel. "

"This was our first visit to Celestún, and it was a memorable one. The photos of the property were very accurate—it’s nicely decorated, clean, and charming. The location is fantastic, just steps from the beach. It was such a treat to wake up and walk a few steps to watch the sunrise over the ocean. The water is incredibly shallow, allowing you to walk far out into the sea, which was perfect for beachcombing. We found some truly stunning shells!The property is located about 3 miles down an unpaved, rocky road, so plan accordingly. We did all our grocery shopping before arrival, which worked out well. We chose one day to leave the property to take a tour to see the flamingos and enjoy dinner in town—highly recommended.One of our favorite parts of the stay was relaxing on the beach or in the water during sunset. It was peaceful and exactly the kind of seclusion we were looking for.The property itself is quaint and full of character, with iguanas frequently spotted around the grounds. As it’s a beach property, you might notice a few geckos peeking out from their hiding spots inside the house. They’re harmless, and keep to themselves—though if you're squeamish, it's good to be aware.Overall, this stay was everything we hoped for: quiet, beautiful, and immersed in nature."

"Gran atención de parte del personal!! El lugar es increíble"

"I loved my stay. The staff was attentive and friendly. The rooms are wonderful and the hotel beach was perfect. The food in the restaurant was delicious. I look forward to coming back "

"The 4-5km road from Celestun to the Play Maya is not good. Potholes the size of cars. Drive slowly. When we arrived the Property Managers, were not expecting us. They contacted the owner and he had forgotten. He offered an extra day for no-charge for the confusion but we couldn't accept due to plans. After unpacking in #12 we discovered the water pressure was almost non-existent. The Property Managers contacted the owner and he had has moved into #17. The common areas of the Playa Maya were very well maintained, the pool was clean but between the units and off the deck to the beach there was lots of debris. Bed and Pillows were very hard and uncomfortable and also we were missing a toilet seat that the property managers replaced the next day, they were very prompt with all requests. After traveling with VRBO for years we expected an information sheet explaining about the rules or restaurants We were very disappointed."

"Easy parking right in front of the room with a gate to protect the car. Very safe area. Across the street from the beach. WiFi and AC. Only thing to note is you cannot pay with a credit card for the room once you get there, only cash. So make sure to pay beforehand and bring a record of the receipt "