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INNSiDE by Meliá Tenerife Santa Cruz

4.0 star property
Hotel in Santa Cruz de Tenerife with bars/lounges and 24-hour fitness centre

Choose dates to view prices

A poolside bar, a rooftop terrace and dry cleaning/laundry services are just a few of the amenities provided at INNSiDE by Meliá Tenerife Santa Cruz. The on-site Latin American cuisine restaurant, Despreciados, offers lunch and dinner. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with 2 bars and a 24-hour gym.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
The current price is NZ$236
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Innside, Room

1 bedroom, in-room safe, free WiFi, bed sheets

Innside, Room

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Rainfall showerhead
Private bathroom
Hairdryer
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Innside, Room, Balcony

Innside, Room, Balcony | Balcony

Innside, Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Rainfall showerhead
Private bathroom
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Room (Innside, Connected with Studio)

1 bedroom, in-room safe, free WiFi, bed sheets

Room (Innside, Connected with Studio)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Separate bedroom
Sofa bed
Bathrobes
Rainfall showerhead
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room (Innside, Connected with Studio 3+2)

1 bedroom, in-room safe, free WiFi, bed sheets

Room (Innside, Connected with Studio 3+2)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Separate bedroom
Sofa bed
Bathrobes
Rainfall showerhead
  • 46 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for The Loft

1 bedroom, in-room safe, free WiFi, bed sheets

The Loft

Highlights

Deck/patio
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Bathrobes
Rainfall showerhead
Private bathroom
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Studio (2+1)

1 bedroom, in-room safe, free WiFi, bed sheets

Studio (2+1)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Separate bedroom
Bathrobes
Rainfall showerhead
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Studio (XL)

1 bedroom, in-room safe, free WiFi, bed sheets

Studio (XL)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Separate bedroom
Sofa bed
Bathrobes
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio (XL 2+2)

1 bedroom, in-room safe, free WiFi, bed sheets

Studio (XL 2+2)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Separate bedroom
Sofa bed
Bathrobes
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio

1 bedroom, in-room safe, free WiFi, bed sheets

Studio

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Separate bedroom
Sofa bed
Bathrobes
Rainfall showerhead
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Innside Room

1 bedroom, in-room safe, free WiFi, bed sheets

Innside Room

  • Sleeps 2

View all photos for The Innside Room With Balcony

1 bedroom, in-room safe, free WiFi, bed sheets

The Innside Room With Balcony

  • Sleeps 2

View all photos for Innside Room Connected With Studio

1 bedroom, in-room safe, free WiFi, bed sheets

Innside Room Connected With Studio

  • Sleeps 4

View all photos for Studio Xl

1 bedroom, in-room safe, free WiFi, bed sheets

Studio Xl

  • Sleeps 3

View all photos for Studio

1 bedroom, in-room safe, free WiFi, bed sheets

Studio

  • Sleeps 2

View all photos for The Loft

1 bedroom, in-room safe, free WiFi, bed sheets

The Loft

  • Sleeps 2

Studio

  • Sleeps 2

Studio (Xl 2+2)

  • Sleeps 2
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About the area

Map
Calle del Pilar 3, Santa Cruz de Tenerife, 38002

What's nearby

  • Garcia Sanabria Park - 5 min walk - 0.5 km
  • Plaza de Espana - 5 min walk - 0.5 km
  • Rambla de Santa Cruz - 8 min walk - 0.8 km
  • Centro Comercial Meridiano - 17 min walk - 1.5 km
  • Tenerife Auditorium - 19 min walk - 1.6 km

Getting around

  • Chimisay - 21 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 29 min drive

Restaurants

  • ‪Bar Derby - ‬1 min walk
  • ‪El Aguila - ‬1 min walk
  • ‪Dareshasu Cocina Filipina y Japonesa - ‬2 min walk
  • ‪La Garriga - ‬2 min walk
  • ‪El Lateral - ‬2 min walk

About this property

INNSiDE by Meliá Tenerife Santa Cruz

Upscale hotel in the city centre
A poolside bar, a rooftop terrace and dry cleaning/laundry services are just a few of the amenities provided at INNSiDE by Meliá Tenerife Santa Cruz. The on-site Latin American cuisine restaurant, Despreciados, offers lunch and dinner. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as 2 bars and a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), smoke-free property and a lift
  • A 24-hour front desk
Room features
All 83 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/cupboards and daily housekeeping

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  • Pool
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  • Air conditioning
9.0 out of 10, Wonderful, 325 reviews
The price is NZ$280
includes taxes & fees
9 Nov - 10 Nov
AC Hotel Tenerife by Marriott

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 18 per night); reservations required

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 18 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • 13 Cielos
  • Despreciados

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Nearby parking fee: EUR 18 per night (755 ft away)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10:30 AM to 4:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Innside Tenerife
Innside Tenerife Santa Cruz
INNSiDE by Meliá Tenerife Santa Cruz Hotel
INNSiDE by Meliá Tenerife Santa Cruz Santa Cruz de Tenerife

Frequently asked questions

Does INNSiDE by Meliá Tenerife Santa Cruz have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:30 AM to 4:30 PM.

How much does it cost to stay at INNSiDE by Meliá Tenerife Santa Cruz?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at INNSiDE by Meliá Tenerife Santa Cruz on 1 Dec 2025 start from NZ$236.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is INNSiDE by Meliá Tenerife Santa Cruz pet-friendly?

Yes, INNSiDE by Meliá Tenerife Santa Cruz allows cats and dogs (limit 1 total). There's a fee of EUR 40 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at INNSiDE by Meliá Tenerife Santa Cruz?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at INNSiDE by Meliá Tenerife Santa Cruz?

Checkout is at noon.

Where is INNSiDE by Meliá Tenerife Santa Cruz located?

Located in the heart of Santa Cruz de Tenerife, this hotel is steps away from Museo de Belle Artes, Nuestra Senora del Pilar Parish and Municipal Museum of Fine Arts. San Francisco de Asis Parish and La Recova Art Center are also within 5 minutes.

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INNSiDE by Meliá Tenerife Santa Cruz Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 47 out of 69 reviews
Rating 8 - Good. 18 out of 69 reviews
Rating 6 - Okay. 3 out of 69 reviews
Rating 4 - Poor. 1 out of 69 reviews
Rating 2 - Terrible. 0 out of 69 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it would stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff from reception to the waiters on the roof top bar. We had a short 3 night stay and the hotel was perfectly located for bars, cafes and good restaurants. I can definitely recommend it to any one looking for a city break in Tenerife. Also visit the Tenerife Auditorio….. a fantastic modern iconic building.
The Tenerife Auditorio
Quirky roof top pool
Stayed 3 nights in Jun 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Would recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ralf

Mega Location.
Stayed 6 nights in Jan 2025

8/10 Good

Malik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Convenient location, but no parking.
Stayed 2 nights in Oct 2024

8/10 Good

WAN J R LOCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, central location and very good facilities

We enjoyed our stay very much. Room was spacious, clean and modern. It has usb chargers, chromecast and enough plug sockets. Rooftop bar and swimming pool was very convenient and can see views across Tenerife. Considering it was a very central location, noise was almost non existent, windows were clearly new and soundproofing installed very well. Showers were hot, quick and powerful. Shops, bars, transport links are on the door step with a nice park across the road. We paid for breakfast on our last day before our flight and it was plentiful, of good quality and standard. We really enjoyed our stay and will stay again if we ever revisit Tenerife.
Stayed 5 nights in Jan 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localidad
Inside pool deck
Stayed 8 nights in Aug 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Superbe hébergement, propre classe, aux goûts du jour
Stayed 7 nights in Aug 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service, Staff, Quality, Clean, Room layout, Decor, Comfort. Extremely Satisgied!
Stayed 1 night in Jul 2025

8/10 Good

Belén

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centro de santa cruz
Stayed 1 night in Jun 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh clean thoughtfully-designed rooms with a great shower, PROPER bath towels, some free drinks, air conditioning, comfortable beds - the room was great. Rooftop bar and pool were also lovely.
Stayed 1 night in Jul 2025

6/10 Okay

Jens Gaarde

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Meget lille værelse. Især toilettet.
Stayed 2 nights in May 2025

10/10 Excellent

Pamela

Liked: Cleanliness, property conditions & facilities, room comfort

Great service and location

The hotel staff were excellent. They helped us with an early check in and checked in on our stay to ensure everything was okay. Loved the roof top terrace area with pool, great vibe for drinks. Wish it was open later. The location is very central with access to everything. Very comfortable hotel rooms and kettle provided (no milk so buy some) and water and soft drinks in the mini fridge. We had a balcony but it doesn’t have furniture, I would upgrade to the loft If budget allows it and you want to use the balcony .
Stayed 1 night in Apr 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione ottima, personale gentile ed accogliente, stanza spaziosa, pulizia. Il parcheggio a pagamento è molto vicino
Stayed 4 nights in Apr 2025

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel in der Stadt. Nahe zum Kreuzfahrtschiff Terminal. Gute Verkehrsanbindung. Wir nahmen denn Bus vom Flughafen für knapp 10 Euro bis zum Busbahnhof und dann entweder Bus oder 15 Minuten zu Fuss. Sehr schönes Hotel mit sensationellem Pool. Leider keine Liegen am Pool da die Bar von jemand anderem betrieben wird. Sonst wäre es absolut perfekt. Wir haben übernachtet vor der Aida Reise.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is ideal for the tech savvy traveller but not so good if you don't have a smart phone. Information can only be accessed by QR codes! The rooms were comfortable and well appointed, and the facilities are very good overall. This was our third hotel on our journey around the islands and compared with the other two hotels the staff was less friendly, they were very efficient, just rather business-like. The breakfast was also rather disappointing and not worth €15. Overall, a good place to stay, close to many restaurants and places to visit.
Stayed 3 nights in Mar 2025

10/10 Excellent

ronan saulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel para Sanra Cruz

Além do hotel ser novo, estar em boas condições e no centro de Santa Cruz, a equipe é sensacional. David e Stephania entregaram muito mais do que o solicitado.
Stayed 2 nights in Mar 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great front desk staff

Excellent front desk staff. This hotel is lucky to have these people working for them. Hotel is in a great location, steps away from tons of restaurant and shops, When/if I go back to Santa Cruz, I will stay here. Also, rooms are equipped with wireless charging stations for cell phones
Stayed 1 night in Mar 2025

10/10 Excellent

Kennita

Nice staff and facilities and location.
Stayed 1 night in Mar 2025

10/10 Excellent

Neranza Stefanova

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the city center of Santa Cruz.There are plenty of restaurants and shops around the corner. All of the hotel staff are very helpful and friendly. The room is big enough and really clean. The bed and the pillows were extreamly comfortable.The TV is very modern and it was really great, that i could watch some different channels, not only on spanish. I had a balcony, but unfortunately couldnt use it, because there was no furniture. It will be nice to have a little chair and a table there. Also it was very loud otside. The breakfast was amasing and there was everything that you need. The big orange mashine was lovely, there were also smoothies, different kinds of fruits, bread, cereals, everything very fresh and delicious. On the roof top there is a lovely bar, where you can have a drink with a view. A have to mention ,that the outdoor pool is not really a pool where you can swimm. It is just a little area full with water and a higlight there ,that brings a fancy atmosphere, but thats it. I dont think that someone will ever go there to swimm. So you have to know this, before you pick up your bathing suit. Otherwise i found the hotel really great and my stay was really pleasant. I recommend it definitely.
Stayed 8 nights in Feb 2025

10/10 Excellent

Ulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mycket bra hotell med lite att jobba på.

Några dagars city break i Santa Cruz, och då är det här hotellet perfekt, även om det passar ännu bättre för affärsresenärer. Läget är mitt i centrum, nära affärer, restauranger, park mm. Rummet mycket modernt, bekvämt och rent - men inte så stort. Balkongen ger dock mer känsla av rymd, även om den inte är särskilt användbar utan möbler. Finns en spektakulär pool på taket med en bar och lounge area, säkert toppen när det är lite varmare än i januari. Personalen mycket vänlig och hjälpsam, men incheckningen var långsam. Kundinfo fördes inte över från hotels.com så allt bkev nanuellt. Frukosten mycket bra och i trevlig miljö. Restaurangen drivs dock av ett separat företag, så räkna inte med att den är öppen, stängt för middag alla tre dagar vi var där söndag-tisdag i samband med lokal helgdag. Hissarna är en trång sektor och undvik att komma med bil.
Vy från balkong
Vy från balkong
Pool
Hotellet
Stayed 4 nights in Jan 2025

10/10 Excellent

Muriel

Liked: Cleanliness, property conditions & facilities, room comfort

Vaut le détour

Bel hôtel placé en centre ville Toutes les visites se font à pieds Le personnel est très attentionné et le petit déjeuner varié et délicieux. La piscine telle un aquarium suspendue dans le vide mérite le détour. Pour le parking prévoir 18€ par jour dans un parking public à 10 minutes à pieds. Seul point noir, nous entendions tous les bruits de la chambre d’à coté à travers la porte communicante pourtant bien fermée !
Stayed 2 nights in Jan 2025

8/10 Good

H

Liked: Cleanliness, property conditions & facilities, room comfort

Great rooms, ok service with weird hours

Great rooftop paddling (not swimming) pool. Small but well equipped gym. Strange room service hours (not 24 hr). Hard to find parking further up the street (not on-site) made worse by unfriendly reception staff. Roof access limited to certain hours. Quiet comfortable rooms with great showers and large beds.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stopped in for an overnight on a cycling tour and immediately decided on staying an extra day. The staff is AMAZING! Great service. The room is very comfortable. No extra charges for things like minibar items. Lots of great restaurants and shopping within easy walk. We will be back 😊
Stayed 1 night in Dec 2024