Search Chalets in Santa Cruz de Tenerife

"Room was very clean, staff friendly, no AC"

"Great staff. Very jice hotel for business or pleaseure."

"Great hotel, very clean. Staff was super friendly."

"Very nice and spacious. Great place "

"Positives: Friendly front desk staff, a large clean room (#408), comfortable bed, and effective air conditioning. The hotel is centrally located for shops, restaurants, and tram stops. With the windows closed, the fourth-floor room was generally quiet. Negatives: The shower area in room 408 has a large clear glass window, offering no privacy. We had to cover it with towels. The rooftop terrace bar is a separate business with its own entrance, which may make hotel photos appear misleading. On Saturday evening there was loud music from the terrace, although it was not audible in our fourth-floor room; higher floors may be affected more. Street noise is to be expected due to the central location and nearby tram lines. During Carnival, noise increased significantly, with a nearby bar playing loud music until 4am on our final night. With windows open, early-morning noise from people outside and cigarette smoke from staff smoking below was also noticeable. Night-time refuse collection added further disturbance. Overall: The hotel is clean, comfortable, and very well located, but we would not stay again. Rooms do not have balconies, and the rooftop bar is not part of the hotel. While most nights were reasonably quiet (earplugs recommended), noise can be significant during busy periods such as Carnival. We did not use the hotel breakfast, so cannot comment on dining. Summary: A pleasant central hotel with good rooms, but if you want outdoor space or guaranteed quiet, particularly"

"Una experiencia increíble de principio a fin. El hotel cuenta con excelentes facilidades, impecables y bien cuidadas. La ubicación es inmejorable, perfecta para disfrutar y moverse con facilidad. Pero lo que realmente marca la diferencia es la atención de su personal: amables, atentos y siempre dispuestos a ayudar. ¡Definitivamente volvería! "

"Room spotless. Staff very friendly. Very central. Loved it!!"

"staff was very kind"

"Room was not as advertised in pictures. We did not stay! No staff on site to deal with"