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"World class property. Total surprise for a small town. The lobby is as large and impressive as some 5 star hotels, if more modestly furnished. The hotel is brand new, they told us they opened in November 2023. The rooms are fresh, well appointed, pleasing to the eye and the bed was very comfortable surprisingly no USB ports in any of the power outlets. Bathroom is modern and rivals 4 star hotels in Europe & the USA. The floors are laminate or hardwood not carpet & everything was clean and fresh...

"Check in not great as the card payment machine not functioning correctly so had to pay with cash. No toilet paper provided in bathroom for European travellers. However I did not request via room service. Therefore they may have provided on request. I just will never know. "

"they don't have restarunt but I had charged including breakfast. "

"This hotel was exceptionally clean. The room and bed was very comfortable. The front desk staff was helpful with taxi and questions. The restaurant is very very good with a great staff. Was just a quick one night stay but was very pleasant! "

"The stay was good"

"Good"

"The stay was very relaxing and the staffs are very helpful. "

"Nice place"

"Shocked with the hotel. It’s little better than lodge & feel terribly cheated having paid 10k a night. I understand it was Christmas weekend but anyone booking should not pay more than 5k a night. Sheets & towels were clean "

"Room was clean and very well "

"Shambala is a quiet plantation stay a few kilometers away from Yercaud Lake and the other busy tourist areas. The manager, Mr. Ravi, front desk manager, Jayaram, Chef Sundar and the restaurant and maintenance staff all personally attend to you and offer really great service. The place is clean and well maintained, and there is wifi even inside the rooms."

"Wifi"

"The room was basic , the staff were welcoming and helpful."

"We didn’t use. But saw ppl enjoying in pool. Spa was closed"