Apartments in Sandy Bay

"Receptionist, pool bar staff and entertainment staff were great. Restaurant and inside bar staff were almost to the point of being rude!! A smile goes a long way when working hospitality......."

"We stayed at Toby’s resort in April 2026. Due to the recent hurricane in Montego Bay, our usual lodging was greatly damaged. I looked on the reviews from Expedia and decided to give it a try. The check-in process was not bad. The manager was very pleasant and inviting. Once we began walking to our room, there was a long flight of steps to go up. We booked the “DELUXE” room. Sad to say there wasn’t anything deluxe about the room. The room was definitely outdated, the bathroom door was a sliding door. We didn’t have a dresser to put our clothes in. The iron leaked, the iron board had no iron padding and couldn’t be removed from the wall. The bathroom had a scent from the sewage that was backing up from the pipes, they gave us coffee beans to cover the scent. The room needed a paint job. The king-size bed was 2 twin beds put together. I must say that our cleaning lady was great, she gave us fresh sheets and fresh towels daily. She was friendly. She apologized for the scent in the bathroom and said that since the hurricane, everywhere had issues with sewage back-up. Check-out was easy. Will I stay there again? No. This “resort” needs a complete makeover. The reviews were very misleading."

"I am not sure how this hotel got a 5 star rating. I am a seasonal traveler and this is a 3 star at the most. Poorly mantained and the staff was rude and not very helpful."

"Amazing beach days "

"Overall the experience was good. However, the food is very mid (even at the à la carte restaurants). We also had the lights go out for several hours, couldn’t get dinner that night since the restaurants also didn’t have power and we were left with no AC. Ruined the last day."

"It was great all around to the food and the beach all around great"

"The staff are amazing, the property is close to a lot of things. The beds are comfortable but the only thing I can say is the rooms look better online than in person."

"Wonderful resort with great food, wonderful people, plenty of fun activities and just a great overall experience! We will definitely be back in the near future! There is nothing I can complain about and the fact you have 3 resorts to explore is tremendous. A little older crowd but fantastic experience!"

"They need to add more spa-related options, eg, sauna, facials, etc., and more massage techniques. Food-wise, they should offer more of an authentic Jamaican flavor in their meals. "