Sandia Knolls Hotels, Sandia Park

"Great place, valet staff was awesome always happy to help. The front desk? TERRIBLE. attitude, rude, first time staying here and we arrived one night very late so we weren’t sure valet parking was an option that late when asked at the front if we could park at x location the lady said “i mean valet is 24hours so i guess” like we knew that. Instead of being more customer service and offering the valet service. Even when we arrived the guy at the front was not what you would expect to be welcomed at a facility after a long travel. I will say the lady at checkout was very nice. But i wouldn’t want to deal with the other 2. Not for the money used to book at this nice reservation. I get better service at hampton/hilton inn. "

"Great stay"

"When checking in bathroom was no clean. Hair in the bathtub, trash on the sink counter that was hidden with towels. Full trash can. Used soap left in the bathtub. "

"Very clean, friendly and a great breakfast "

"Clean room. Excellent customer service."

"Great hotel"

"Nice room , clean but noticed pillows had no pillow cases which was odd , our thought was maybe housekeeping forgot them . Overall we enjoyed our stay ."

"They will barge in your room without any warning"

"We booked it for the indoor pool. There was an event the same weekend we were not informed of prior to booking and there was hardly any access to the pool. It was overcrowded. Also, there were guests who were loud and slamming doors late at night. "