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Reviews of Leonardo Boutique Hotel San Sebastián

2 out of 5
Leonardo Boutique Hotel San Sebastián
Zabaleta Kalea 5, San Sebastián

Reviews

9.6

Exceptional

Rating 10 - Excellent. 108 out of 139 reviews" "
Rating 8 - Good. 25 out of 139 reviews" "
Rating 6 - Okay. 3 out of 139 reviews" "
Rating 4 - Poor. 2 out of 139 reviews" "
Rating 2 - Terrible. 1 out of 139 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people, very helpful. Nice breakfast. Very quiet room even though there are restaurants and a bar in the street that are open late there was no outside noise in our 5th floor room.
Stayed 5 nights in May 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in May 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant surprise at this pricepoint
The location, comfortability, service and cleanliness combined into the perfect package and for a surprisingly fair price. For this price I came to expect something a lot less equipped but the room was modern, well equipped and comfortable. Although I only stayed for the night I felt welcome and enjoyed the room very much. Would definitely recommend.
Stayed 1 night in Jan 2024

10/10 Excellent

Jose Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

Yohei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for my family
Stayed 2 nights in Nov 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Von

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff who was helpful through the stay. Great location and the rooms were clean.
Stayed 5 nights in Oct 2023

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location!
This was our 8th visit to San Sebastian and we have stayed in many different hotels on different budgets. This hotel is definately excellent value, with large modern rooms, friendly staff, and great location. First time actually staying in Gros, but still so close to the Old Town which is just 10mins or so walk away. The only thing that would have enhanced our stay is a coffee machine, even a communal one! I guess the price reflects that, and its nice to support the cafes across the street. Overall, a great value stay for a few days in SS.
Stayed 4 nights in Oct 2023

10/10 Excellent

William, Geneseo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern hotel in a convenient, central location.
Stayed 3 nights in Oct 2023

10/10 Excellent

Blake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a very expensive town, a hidden gem. Large clean rooms for a great prices. We included the breakfast with our room rate. Staff were very pleasant, found us parking at a good rate (ask at hotel). Very hard to find parking in this town. Walkable to beach and Old Town. Highly recommend.
Stayed 2 nights in Oct 2023

10/10 Excellent

José Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
I would like to have a small gym
Stayed 3 nights in Sep 2023

10/10 Excellent

Nichol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. The front desk staff were very helpful and kind. I wish I could’ve stayed longer. I would definitely stay there again.
Stayed 1 night in Sep 2023

10/10 Excellent

Majo

Staff extremely friendly and ready to help. Courtesy items are a plus! Will return soon!
Stayed 3 nights in Aug 2023

4/10 Poor

Adam

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Some staff were great, others were very grumpy. The breakfast for 14 euros each was terrible!
Stayed 2 nights in Aug 2023

10/10 Excellent

Martha

Stayed 1 night in Aug 2023

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the room may be consider small for some people, it is comfortable, modern and very clean. The bed was very comfortable too. The hotel is within walking distance to the beach, restaurants and shopping. The staff is friendly and helpful when ask for directions. I highly recommend this hotel an we will definitely will stay at this hotel again.
Stayed 1 night in Aug 2023

10/10 Excellent

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was well placed for the beach and the old town and there were loads of great places to eat nearby. The staff were brilliant, really friendly and super helpful.
Stayed 4 nights in Jun 2023

10/10 Excellent

Lisa, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was excellent and we enjoyed our stay.
Stayed 1 night in Jul 2023

8/10 Good

EUNYOUNG

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

John Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern. Pretty basic. Staff very helpful. Great location. Excellent value. Would recommend.
Stayed 3 nights in May 2023

10/10 Excellent

Jane grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, great location
Stayed 1 night in May 2023

10/10 Excellent

Carlos, Asheville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good condition location
Stayed 3 nights in Apr 2023

8/10 Good

Rosalba

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed only one night but found the hotel staff very friendly and accommodating. Bed was super comfy and good location. Would recommend for short stays.
Stayed 1 night in Mar 2023

10/10 Excellent

Huong

Travelled with family and small children
Liked: Cleanliness
The best hotel especially when you factor in price! Wish we stayed longer.
Stayed 3 nights in Mar 2023

10/10 Excellent

Helene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great . The best I ever experienced. I would recommend this hotel and am looking forward to visiting again
Stayed 4 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Michal

Stayed 1 night in Jul 2022

10/10 Excellent

WEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because it's conveniently located in Gros, and well priced (San Sebastian is pretty pricey compared to other parts of Spain). The room is nice and very clean. The bathroom is clean but a little small. Even though Bed4U is only a two star hotel, we loved our stay here, because the staff was so friendly and went out of their way to take care of us. In particular, Cristina and Kattalin spent so much time helping us recommending and organizing our dining options, showing us where to go in the town (e.g. Go Local ebike tour), and introduced us to the surrounding towns to visit (by car). They were so enthusiastic and friendly, they brought a smile to us every time we spoke to them. They made our stay in San Sebastian a wonderful experience!
Stayed 5 nights in Jul 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Such friendly, helpful staff, spotless, modern in great location
Stayed 1 night in Jul 2022

10/10 Excellent

Ana Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and value for money
It was a great experience. Service from front desk was amazing, super nice and helpful. Rooms were big and very comfortable. Location was the best, close to everything. Less than 10 minute walk to the beach and loads of restaurants, bars and shops around.
Stayed 2 nights in Jul 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
What a wonder stay! The location is perfect. Surrounded by pintxos bars, cafes and restaurants but because it is not directly in the hold town it is so quiet at night. The old town is about a 10 min walk away and the bus station is about 15 mins away, the beach is 2 blocks away and buses are at the door to take you to more distant places. Cristina, Mikael and their team is fantastic. So happy, friendly and helpful. Just amazing. The room was large, modern and clean. We slept so well and couldn't ask for anything more. Wifi worked really well. I highly recommend the hotel and would definitely stay here again. I can't think of a single negative. Thank you.
Stayed 2 nights in Jun 2022

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly especially front desk staff, Christina, I think her name. Really represented the Hotel very well. Knowledgeable, friendly and great recommendations. Value her very much
Stayed 2 nights in Jun 2022

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022

10/10 Excellent

Aramelys

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Muy buena localización, hotel totalmente renovado, personal bien atento y servicial
Stayed 1 night in May 2022

10/10 Excellent

Fabiola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great! But the staff made it perfect! Christine at reception gave us recommendations she is great!
Stayed 1 night in Apr 2022

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way.
I could not rate this hotel highly enough. Everyone was so helpful. It is central to everything.
Stayed 3 nights in Apr 2022

4/10 Poor

Valeria

Stayed 3 nights in Apr 2022
Response from Dirección Bed4U Zurriola on 9 Apr 2022
Estimada Sra. Valeria, Sentimos saber que nuestro hotel no ha cumplido con sus expectativas Le agradeceríamos que en una próxima ocasión comunique con nuestra recepción cualquier incidencia y esperamos volver a verle próximamente en Bed4u Hotels donde haremos lo posible para que Usted disfrute de su estancia. Un cordial saludo

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay in San Sebastiàn
We have visited San Sebastiàn several times, and this location is perfect for us. The hotel is bright, clean, and comfortable. Plenty of shops and cafes nearby, and a short walk to the Old Town, the major shopping district, the beach, and the bus station.
Stayed 4 nights in Dec 2021

8/10 Good

Carles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean spacious room. Great shower and a comfortable bed. Two complimentary bottles of water and a hand written welcome note. Nice touch.
Stayed 1 night in Oct 2021

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel at reasonable price
Great new two star hotel with minimal amenities, but spacious and new rooms, comfy beds, great showers, great location
Stayed 5 nights in Oct 2021

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in a great location
Super nice, new hotel in a very central location. Room was very large, extra chairs and a small sofa, nice, new bathroom (a little cramped, but functional). Blackout curtains, well sound-insulated, and minutes from beach and old town. Lots of nice restaurants and bars right outside the door. Very friendly staff, always smiling and friendly and ready with recommendations. Rooms were very clean and well done. Would definitely stay here again.
Stayed 2 nights in Sep 2021

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t let the name fool you!
The name is offputting nut the hotel is actually really nice for a lower end hotel. The rooms are a good size and very clean as the hotel is new. The staff are friendly and the breakfast was surprisingly good. Would recommend if your looking for a hotel around this price bracket. Only small point is that the shower is designed poorly and the water spills into the bathroom when you open the door. This is not really a big problem however but thought I would mention it.
Stayed 1 night in Sep 2021

10/10 Excellent

Martijn

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Recepción - Bed4U Zurriola on 6 Aug 2021
Gracias por alojarse con nosotros. Agradecemos sus comentarios!

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Recepción - Bed4U Zurriola on 6 Aug 2021
Gracias por alojarse con nosotros. Agradecemos sus comentarios!