2/10 Terrible
sally b.
16 Aug 2023
Disliked: Cleanliness
Very disappointing stay
Our stay was the most disappointing we’ve had in all our years going away. There was only half a roll of toilet paper, and no soap when we arrived- for a group of 10 people arriving mid evening. The downstairs shower was completely broken. The boiler directly above that bathroom hand basin had a leak, and it was stopped by a plastic bag shoved into it. The light fittings in the bathrooms were hanging loose off the wall. The drain in the shower upstairs wasn’t stuck down, and so there was an open hole down into the floor & drain pipes. We weren’t able to close the downstairs bedroom door because the handle was falling off, as was another bedroom door handle upstairs. Most of the door handles that worked were so squeaky it would wake people up if used in the night. The pool was dirty, and still had toys in it from the previous guests. The ‘lawn’ wasn’t mowed, and was long and very scrappy. Some of the outdoor lights didn’t work. There wasn’t any information about the house & the area left for us at the house. The parking we were told was for the house was full most of the time. We were told we could park in a different spot near the house, only to be given a parking fine for parking there. A general waste bin wasn’t provided. We used plastic bags, which meant it was strewn in the road by animals. We spent the first 3 days having to message the property manager and owner trying to get some of the worst issues fixed.
sally b.
Stayed 7 nights in Aug 2023