Good afternoon Cesar, when making your reservation you were called immediately that the option you had taken was not available. We spoke on the phone and we offered you a free cancellation, and you mentioned if there was another option to accommodate your reservation , in which we offered you a double room and you accepted. At the moment you arrived at the establishment, we showed you the room and since you brought more people that was not in the reservation , you couldn't stay; where we always gave you the option of free cancellation buy you never accepted.

Nos alegra tenerles en nuestro complejo

Good morning Claudio, of all the times you have stayed with us until today you write a review. We send you the regulations every time to avoid misunderstandings and, however, every time, we make an exception for your check-in at 3 am when the limit is 9 am. As you know, the regulations that are sent each time you stay with us, establish a surcharge after check-out time and more when it Isaí busy day and 30 minutes have passed and and the checkout has not been done. We need the apartment's cleanliness for the client who comes later. Every minute counts

Nos alegra sus evaluaciones, estaremos siempre a la orden y esperándoles para su próxima estadía. El aeropuerto queda en la salida de la ciudad por lo que se hace largo.

Nos alegró tenerles en nuestro alojamiento, sera un placer tenerles como nuestros clientes!

Nos encanto atenderles, le esperamos luego!!

Nelson, fue un placer atenderles Le esperamos nuevamente!!

Fue un pacer atenderle Wil, le esperamos nuevamente!!

Nos alegro tenerlo, estamos a la orden y le esperamos nuevamente!!

Buen día Francisco, mil disculpas por los inconvenientes que tuvimos con su reservación. Fue un dia de bastante movimiento y lastimosamente también falló el sistema nuestro donde perdimos los datos de las reservas y más. Le invito a contactarme para brindarle una noche de cortesía y recibir una experiencia como la que merece con nosotros.