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LOtel-Casa Arca

3.5 star property
Central Zona Centro location offers warm hospitality, spa services, and delicious on-site dining for travelers seeking both relaxation and exploration

Choose dates to view prices

LOtel-Casa Arca in Zona Centro offers convenience and comfort with an outdoor pool, poolside bar, and rooftop terrace. Enjoy authentic Mexican cuisine at Jacinto 1930, two coffee shops, free WiFi, and an arcade room for post-adventure fun.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is NZ$482
includes taxes & fees
6 Apr - 7 Apr

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premiun Suite King with Bathtub

Premiun Suite King with Bathtub

Premiun Suite King with Bathtub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Private bathroom
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King With Bathtub

Master Suite King With Bathtub

Master Suite King With Bathtub

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Basic Suite

Basic Suite

Basic Suite

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite King

Shower, free toiletries, bathrobes, slippers

Signature Suite King

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite King With Bathtub

Suite King With Bathtub | Bathroom

Suite King With Bathtub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located near a boardwalk, LOtel-Casa Arca is in Zona Centro, a neighbourhood in San Miguel de Allende. Angela Peralta Theater and San Miguel de Allende Historical Museum are cultural highlights, and travellers looking to shop may want to visit Artisan Market and San Miguel Market. Bellas Artes School and Escuela de Bellas Artes are also worth visiting. Visit our San Miguel de Allende travel guide
Map
Calle Relox # 22, Col. Centro, San Miguel de Allende, GTO, 37700

What's nearby

  • El Jardin
    Allende Garden
    2 min walk - 0.2 km
  • Parish Church of San Miguel Arcangel showing a church or cathedral and heritage architecture
    Church of San Miguel Arcángel
    3 min walk - 0.3 km
  • San Miguel de Allende Historical Museum
    2 min walk - 0.2 km
  • San Miguel de Allende Public Library
    3 min walk - 0.3 km
  • Plaza de Toros San Miguel de Allende
    7 min walk - 0.6 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    85 min drive

Restaurants

  • Los Milagros
    1 min walk
  • La Coronela
    1 min walk
  • San Francisco Steakhouse
    2 min walk
  • Rincón de Don Tomás
    1 min walk
  • Restaurante Bar Donovan
    2 min walk

About this property

LOtel-Casa Arca

Hotel remodelled in 2023 and located near Church of San Miguel Arcángel
Consider a stay at LOtel-Casa Arca and take advantage of free cooked-to-order breakfast, a poolside bar and a rooftop terrace. Treat yourself to spa services, such as aromatherapy, a deep-tissue massage or reflexology. The on-site Mexican cuisine restaurant, Jacinto 1930, offers lunch and dinner. In addition to 2 coffee shops/cafes and an arcade/games room, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking and valet parking
  • Concierge services, a 24-hour front desk and a lift
  • Tour/ticket information, a front desk safe and luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms at LOtel-Casa Arca include comforts, such as fireplaces and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and bathrobes.
More conveniences in all rooms include:
  • Showers and free toiletries
  • 45-inch flat-screen TVs with Netflix and satellite channels
  • Coffee/tea makers, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free cooked-to-order breakfast available daily 8 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Altar
  • Casa Arca

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

More

  • 2 floors
  • Renovated entire property - November 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

L'Otel 1218 Concept House Hotel San Miguel de Allende
L'Otel 1218 Concept House Hotel
L'Otel 1218 Concept House San Miguel de Allende
L'Otel 1218 Concept House
L otel at 1218 Concept House
LOtel-Casa Arca Hotel
L'Otel at 1218 Concept House
Lotel at Doce18 Concept House
L'Ôtel at Dôce18 Concept House
LOtel-Casa Arca San Miguel de Allende
LOtel-Casa Arca Hotel San Miguel de Allende

Frequently asked questions

Does LOtel-Casa Arca have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at LOtel-Casa Arca?

As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at LOtel-Casa Arca on 6 Apr 2026 start from NZ$482, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is LOtel-Casa Arca pet-friendly?

No, only service animals are welcome at the property.

How much is parking at LOtel-Casa Arca?

Self-parking and valet parking are free at this property.

What time is check-in at LOtel-Casa Arca?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at LOtel-Casa Arca?

Checkout is at noon.

Where is LOtel-Casa Arca located?

Located in Zona Centro, this hotel is within a 5-minute walk of Allende Garden and Church of San Miguel Arcángel. Iglesia de San Rafael and Capilla de la Tercera Orden are just steps away.

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Reviews

LOtel-Casa Arca Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 295 out of 352 reviews
Rating 8 - Good. 36 out of 352 reviews
Rating 6 - Okay. 10 out of 352 reviews
Rating 4 - Poor. 7 out of 352 reviews
Rating 2 - Terrible. 4 out of 352 reviews

Reviews

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and the staff was very friendly
Stayed 2 nights in Jan 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic very centrally located hotel. The rooms were very comfortable with a great shower and bed. Really loved the place!
Stayed 5 nights in Oct 2025

10/10 Excellent

Branislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Clean, comfortable room. Very good breakfast. Friendly and professional staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Domingo

Liked: Cleanliness, amenities, property conditions & facilities
Excelente location. Excelente service The beds are AMAZING!!! The food at the hotel espectacular !!! The best breakfast , best roof top !!!
Stayed 4 nights in Oct 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great central location and service

we spent 5 nights here. great central location. easy walk to everything in San Miguel friendly helpful staff. very comfortable room and bed. would definitely stay here again.
Stayed 5 nights in Oct 2025

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, good food and very clean and the location excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
authentic, great location, beautiful! Highly recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, in my opinion. Staff was very friendly and responded quickly when called. The restaurant has a nice esthetic and ambient. Excellent food. Enjoyed our stay very much. Will return to this hotel on our next visit
The church at night
The "callejones" very safe to walk at night!
Restaurant at hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff whats great and friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay. The property is beautiful, clean and fun to stay at. We got a beautiful bedroom, spacious and elegant… and the bed was exquisite. The food (in particular breakfast) was delicious. Easy acces (valet parking if driving from CDMX) and walkable to all SMdA sights. Most importantly, the staff was phenomenal… friendly, helpful, kind. Would definitely recommend and we will be coming back with friends for another stay. Thank you!
Stayed 3 nights in Oct 2025

10/10 Excellent

Heather Marie

Liked: Cleanliness, amenities, property conditions & facilities
We were very happy with or stay at LOtel-Casa Arca. The hotel is wonderfully located, the rooms are beautiful, very clean and polite staff. We highly recommend!
Stayed 3 nights in May 2025

10/10 Excellent

Barbara

Liked: Amenities
Charming hotel, arrived in wee hours of the morning 3am and hotel staff met me and showed me to my delightful room. The staff, dining experience and amenities are outstanding. Highly recommend this charming small hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Claudia

Excellent place and service. Great location. The hotel is beautiful and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean rooms and nearby shopping.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel!

The staff and restaurant was amazing!
Stayed 4 nights in Mar 2024

10/10 Excellent

Stephen

Liked: Amenities
The best location plus really quality hotel All the staff were amazing Keep it simple book this one
Stayed 4 nights in Nov 2023

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
This has to be one of the nicest hotels that I have ever stayed at. We had one of the luxury suites on the second floor with private access to the pool. The room was very spacious and the bathroom was amazing. We loved the fireplace and the soaking tub. Breakfast was included and we were able to chose anything from the menu. We were all given drink vouchers for the rooftop bar. Location is perfect. Less than a 5 minute walk to the main Parroquia. Restaurants, bars, bakeries and stores all around. I would definitely recommend this hotel to anyone looking for a nice place to stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, it was close to the center and very friendly .
Stayed 2 nights in May 2024

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place to stay. close to everything.

Nice property. Has a nice restaurant and food was great.
Stayed 1 night in Jul 2024

10/10 Excellent

ALFONSO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente beds
Stayed 1 night in Feb 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expensive and wonderful

Very good experience centrally located high ceilings phenomenal breakfast! Huge bathroom, excellent lighting soap and amenities. Staff was very good.
Stayed 1 night in May 2025

8/10 Good

CARYN

Liked: Amenities
This hotel was a surprise. It is about a half block off the Jardin square, shopping and restaurants. It was clean and quiet and we would definitely stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at LOtel Casa Arca was really beautiful. The stay came with 1 meal per day which you select from their menu and was absolutely delicious! The facilities were clean and the staff very friendly and helpful. It is walking distance (just outside) to the square with so much shopping and many wonderful restaurants. We would definitely stay there again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful it is perfect if you want to walk around town and see the little shops.
Stayed 2 nights in Jun 2024

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great room, great food and bar, very helpful front desk. Very unique setting and atmosphere.
Stayed 7 nights in Oct 2023