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Casa Los Relojes

2.5 star property
Travelers can indulge in rejuvenating massages and spa treatments during the day, then step out to discover fascinating historic sites in the surrounding area

Choose dates to view prices

Casa Los Relojes is a tranquil retreat in Zona Centro's heart. Guests can enjoy massages and manicures at the onsite spa. Practical amenities include dry cleaning, luggage storage, in-room WiFi, and 24/7 front desk service for a comfortable, hassle-free stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Parking available
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

LED TV
Ceiling fan
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

LED TV
Ceiling fan
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room, Multiple Beds

Family Quadruple Room, Multiple Beds

Family Quadruple Room, Multiple Beds

Highlights

LED TV
Ceiling fan
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 8
  • 4 Double Beds
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About the area

Located in San Miguel de Allende, Casa Los Relojes is in the city centre. La Gruta Spa and Oratorio of San Felipe Neri are local landmarks, and some of the area's activities can be experienced at San Miguel Adventure Park and Ventanas de San Miguel. Allende Garden and El Charco del Ingenio Botanical Garden are also worth visiting. Visit our San Miguel de Allende travel guide
Map
Ancha de San Antonio No 31, Col. Centro, San Miguel de Allende, GTO, 37700

What's nearby

  • El Jardin
    Allende Garden
    7 min walk - 0.6 km
  • Parish Church of San Miguel Arcangel showing a church or cathedral and heritage architecture
    Church of San Miguel Arcángel
    9 min walk - 0.8 km
  • Artisan Market
    2 min walk - 0.2 km
  • San Miguel de Allende Public Library
    3 min walk - 0.3 km
  • San Miguel de Allende Historical Museum
    7 min walk - 0.6 km

Getting around

  • León, Guanajuato (BJX-Del Bajío)
    111 min drive

Restaurants

  • Lavanda
    1 min walk
  • CASAMÉXICO
    4 min walk
  • Tortas Los Delfines
    3 min walk
  • Cafe Media Naranja
    2 min walk
  • Cantina El Cu-Cu
    4 min walk

About this property

Casa Los Relojes

Hotel near Church of San Miguel Arcángel
At Casa Los Relojes, you can look forward to a terrace, a hair salon and dry cleaning/laundry services. Treat yourself to a manicure/pedicure or a massage at the on-site spa. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and massage treatment rooms
  • Luggage storage, smoke-free property and a 24-hour front desk
  • Concierge services and tour/ticket information
Room features
All guestrooms at Casa Los Relojes boast comforts such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (MXN 250 per day)
  • Limited on-site self parking

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water

More

  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Self-parking fee: MXN 250.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Casa Los Relojes Hotel San Miguel de Allende
Casa Los Relojes Hotel
Casa Los Relojes San Miguel de Allende
Casa Los Relojes
Casa Los Relojes Hotel
Casa Los Relojes San Miguel de Allende
Casa Los Relojes Hotel San Miguel de Allende

Frequently asked questions

Is Casa Los Relojes pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Casa Los Relojes?

Self-parking is available for MXN 250.00 per day. Limited spots are available.

What time is check-in at Casa Los Relojes?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Casa Los Relojes?

Checkout is at noon.

Does Casa Los Relojes provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Casa Los Relojes located?

Located in Zona Centro, this spa hotel is within a 10-minute walk of Artisan Market and Church of San Miguel Arcángel. San Miguel Market and San Miguel de Allende Public Library are just steps away.

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Reviews

Casa Los Relojes Reviews

7.6

Good

8.4

Cleanliness

8.0

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 13 out of 51 reviews
Rating 8 - Good. 22 out of 51 reviews
Rating 6 - Okay. 10 out of 51 reviews
Rating 4 - Poor. 3 out of 51 reviews
Rating 2 - Terrible. 3 out of 51 reviews

Reviews

8/10 Good

Bruce

Liked: Staff & service
Nice friendly staff
Stayed 3 nights in Dec 2019

10/10 Excellent

Yerena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, el unico problema fue el estacionamiento, el lugar no cuenta con estacionamiento propio y nos mandan a ono de otro hotel y ademas cobran $150 extra para el estacionamiento.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Me gusto su ubicación y la amabilidad de su planta laboral
Stayed 1 night in Feb 2019

2/10 Terrible

Oscar Godoy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Muy caro para lo que ofrece

Muy caro y sin chiste, no tiene comodidades como aire, secadora, no tiene tienda SERCA, muy caro muy caro y pinché.
Stayed 1 night in Feb 2019

4/10 Poor

Daniel Enrique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dos noches no tuvimos servicio de agua
Stayed 3 nights in Dec 2018

2/10 Terrible

Victor

This is not a hotel, not even a motel.

This is not a hotel, not even a motel It's dirty, it smells bad. It does not have AC It does not have a cleaning service. They do not change the quilts and they do not change the shower towells. The bathroom showers are poorly improvised. This supposed hotel should not be recommended by Hotels.com
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

HOTEL AGRADABLE

HOTEL FAMILIAR , COMODO, BUIENA RELACION PRECIO-HOTEL, RELATIVAMENTE CERCA DEL CENTRO D ELA CIUDAD
Stayed 2 nights in Aug 2018

4/10 Poor

Cecilia, Tecate Baja California

Disliked: Cleanliness, property conditions & facilities, room comfort

No promocionarlo en Expedia

Es un hotel el cual a mi consideracion no debe estar en la pagina de Expedia, o en su caso deberia de cambiar las fotogracias y explicar que es un lugar que no tiene seguridad ni estacionamiento. Demasiado elevado su precio para lo que te ofrece.
Stayed 2 nights in Jul 2018

10/10 Excellent

Ana, cdmx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Como en casa

Muy comoda la habitación, sin ruido, muy amplia, limpia.
Stayed 1 night in Jul 2018

10/10 Excellent

Nancy, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was great. Friendly staff.
Stayed 6 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Hotel cercano al centro

Todo bien durante mi estancia, oportunidad de estacionamiento y habitación silenciosa.
Stayed 1 night in Nov 2017

6/10 Okay

Arturo

Liked: Cleanliness
Disliked: Room comfort

Buena ubicación, no recomendable

El hotel tenía una ubicación conveniente para mi visita y fue por lo mismo que lo escogimos. Tuve complicaciones al momento de hacer el check-in ya que en las características del hotel se menciona que se incluye el estacionamiento gratis, lo cual es FALSO. Para poder arreglar esa situación tuve que esperar más de 30 min. al personal de Hoteles.com para que accedieran a reembolsarme ese costo. Es inaceptable engañar a sus usuarios de esa manera. El hotel es caluroso y el ventilador de techo no es suficiente. La conexión wifi nunca me funcionó. En general, la verdad tenía expectativas más altas
Stayed 2 nights in Oct 2017

8/10 Good

gerardo

Liked: Cleanliness, property conditions & facilities, room comfort

Grata e Inesperada Experiencia.

El hotel cuenta con una muy buena ubicación, se puede ir caminando a cualquier hora del día al Centro Histórico, tomando en cuenta la Distancia y la Seguridad de la Zona, siempre estuvo todo limpio, la habitación es muy amplia. Solo agregaría que contaran con una Área de Recepción mas formal y que todo el Personal este capacitado, a pesar de que todos son muy amables, algunos desconocen todas las características del Hotel y no fue mi caso, pero otros huéspedes estuvieron batallado con sus Preservaciones. Mi única queja es que los espejos del baño se coloquen a una altura mayor, ya que no soy muy alto y aun así batalle para poder utilizarlos.
Stayed 2 nights in Aug 2017

4/10 Poor

AMAO, Mexicali

Disliked: Cleanliness, property conditions & facilities, room comfort

Muy viejo

Hotel con sabanas sucias, escusado roto todo muy viejo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy recomendable

Buen precio para lo que es, hotel muy limpio, tranquilo, bonito, relativamente muy cerca del centro, todo excelente.

10/10 Excellent

Roberto, Edo. de Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Cerca del centro de San Miguel

La habitación 4 que está al lado de la recepción, es muy incómoda para el descanso, porque se escuchan todas las conversaciones entre las recepcionista con clientes, amigos o personas que piden informes; y como consencuencia lo que dialogas en la habitación se escucha hacia afuera, no hay privacidad en ese sentido. La habitación tiene una ventana con puerta que da a un cuarto de servicio que funciona como tragaluz, solo que la ventana no tiene cortinero ni cortina aunque los vidrios son de gota entra el reflejo de la luz y como que no queda completamente a oscuras la habitación cuando te dispones a descansar. Sería conveniente que pusieran una cortina, y que aislarán con un cancel (acorde a la decoración del hotel) la recepción porque por la altura de las paredes se escucha mucho el eco de las voces; o bien que aislarán (corcho en las paredes y puerta) de la habitación para que no se escuchara todo el ruido de voces etc

10/10 Excellent

Vanesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar muy limpio comodo en una muy buena zona lo unico malo fue la atencion del los mozos en el restaurant y que la tarjeta tenes que hacerla cargar por dia ... Luego todo excelente

6/10 Okay

F de cd M, M cd de México

Liked: Staff & service, property conditions & facilities, room comfort

Cómodo y muy céntrico

Confortable, sobretodo cerca del centro..... pero si tanto ruido

6/10 Okay

Odette

Liked: Cleanliness, room comfort
Mucho ruido dentro del hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable cómodo y práctico

Muy a gusto . Personal excelente , buena ubicación y comodidad para guardar coche ahí mismo

2/10 Terrible

Karyna, México

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

X

Viejo y caro! el personal muy amable!

6/10 Okay

P & No, Bayern

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hotel für Nachtschwärmer!!

Das nicht leicht zu findende Hotel ist sehr einfach und schon sehr abgewohnt, allerdings für die Möglichkeiten sauber und sowohl Inhaber wie Personal sehr bemüht , nett und hilfsbereit !!! Nachts ist es sehr laut durch heimkehrende Nachtschwärmer, die Straße und in unserem Fall durchgeführte Handwerkerarbeiten ( nachts!!!!)! Wir denken , das Hotel ist ideal für junge Leute die das Nachtleben genießen wollen und das Budget nicht so groß ist, weniger für "Kulturreisende"!!! Die Lage ist super, man kann alles fussläufig erreichen!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general el hotel esta bien,sus habitacin son muy amplias y seguras,el personal de recepcion es amable, Los unicos detalles que tube son,una manana me falto el agua caliente y sus toallas estan muy desgastadas y te dejan pelusa en la cabeza,se los comente y en forma inmediata corrigieron dichos ios inconvientes,LO RECOMIENDO. Ias

10/10 Excellent

Emiliano, Ciudad de México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción :)

Gran opción. Sí vas en pareja, pide la habitación 3.

6/10 Okay

Marilyn, Northern California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family-run small hacienda. No elevator.

This small hotel is new to the hotel scene. Minimal service but friendly. Clean and just what we wanted. Somewhat noisy street outside so bring earplugs. Breakfast places nearby. We would return. Lighting in rooms need attention. No reading lamp available in the two rooms we saw. They provided another standing lamp but one could not read by it.