Luxury Hotels & Resorts in San Martin from NZ$114

"Clean. "

"Very friendly staff "

"I booked this hotel specifically because the website advertised it as pet friendly — that was the deciding factor. What I didn’t see anywhere in the listing was any mention of a $100 pet fee for a single night. That’s a significant charge that deserves to be upfront, not buried or absent entirely. I travel with my emotional support animal, and in my experience, most accommodations either waive the pet fee for ESAs or at least have a clear, transparent policy. When I checked in and was told about the charge, I was caught completely off guard. When I explained that my animal is a registered ESA, the front desk staff were polite but firm — no exceptions. The room itself was fine, and the property is clean. But the lack of transparency around fees and the blanket policy that ignores the distinction between pets and emotional support animals left a bad taste. If you’re going to market yourself as pet friendly, at minimum be upfront about the costs. A $100 fee for one night is steep, and finding out at check-in is a frustrating way to start a stay. Travelers with ESAs, take note — call ahead and confirm the fee policy before booking, because “pet friendly” here doesn’t mean what you might expect."

"Nice, quiet, peaceful property."

"They cleaned 0nly one day. They were mad at me for the condition of the room after not cleaning it for a week."

"Friendly staff and very clean room."

"The Hotel is really nice and quiet. The bed is comfortable! This is my second time staying here and will plan to comeback next time I visit!"

"The parking was easy to get to the staff was very sweet"