Ratings based on 1,269 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia-Verified Reviews
by A verified traveller
Posted 29 Dec. 2019
The room wasn’t clean lots of noise. The furniture and bathroom wasn’t up to standard and the bathroom shower was broken.
by A verified traveller
Posted 30 Oct. 2019
by A verified traveller from Southern California
Posted 21 Oct. 2019
Staff very professional and great customer service. Rooms super clean. Very comfortable and convenient.
Comment from Hotel Management
26 Oct. 2019 by Letizia-Customer Care, Hotel Management
Dear Guest, thank you so much for sharing such a positive review! It means a lot to all of us! Please do come back soon again!Best Regards
by A verified traveller from Austin,Tx
Posted 12 Oct. 2019
Sauna, pool, rooftop view, turkish bath stream room, locations
Comment from Hotel Management
13 Oct. 2019 by Letizia-Customer Care, Hotel Management
Dear Guest, thank you so much for sharing your positive feedback! We are really glad you enjoyed your stay with us! We are looking forward to your next visit!
by A verified traveller from Auckland
Posted 10 Oct. 2019
Convenient location. The amenities are good. A good selection for breakfast.
Comment from Hotel Management
13 Oct. 2019 by Letizia-Customer Care, Hotel Management
Dear Guest, it is great to read your positive comment after your recent stay! We are glad to know that you could enjoy your experience with us, see you soon!
Best Regards,
by A verified traveller
Posted 8 Oct. 2019
A pool inside and outside. Never seen that at a hostel, super awesome! Also steam room and sauna. Bar, restaurant AND kitchen. This is also the only hostel I’ve been to that allows outside food and alcohol even tho they have a bar and restaurant. They also supply free towels, body and hair wash. Place is well located, 10 min walk from train station and 15 mins to statue or David, da Vinci museum and the cathedral appx. Nice lockers and patios on the rooms
Comment from Hotel Management
13 Oct. 2019 by Letizia-Customer Care, Hotel Management
Dear Guest, we are so happy to know that you had a wonderful time with us, your words represent a great reward and motivate us to keep up with our hard work! We are looking forward to welcoming you soon again! Best Regards,
by A verified traveller
Posted 30 Sep. 2019
The property has lots of good amenities. The rooms were clean. But the flow of the check in and check out desk could be improved.
Comment from Hotel Management
13 Oct. 2019 by Letizia-Customer Care, Hotel Management
Dear Guest, I would like to thank you for reviewing your stay, we care about our guests'comments because they will help us improve our service. We are glad to know you enjoyed your stay and we hope you will be back soon! Best Regards,
by A verified traveller
Posted 29 Sep. 2019 on Hotels
by A verified traveller from Dunedin, New Zealand
Posted 29 Sep. 2019 on Wotif
Clean and quiet in a great location. Staff were helpful and the facilities were awesome. We didn’t book the dorm rooms and you wouldn’t have guessed it was a hostel from the quietness of the room
Comment from Hotel Management
20 Oct. 2019 by Letizia-Customer Care, Hotel Management
Dear guest, thank you so much for your kind words! It is great to know that you had a pleasant stay and that you could enjoy your city break in beautiful Florence! We are looking forward to your next visit! Best Regards,
by A verified traveller from Florence
Posted 26 Sep. 2019
This is a nice hostel located in central Florence. It is about a 25 minute walk to the major tourist areas and shops. I stayed in a private room and it was very clean and comfortable. It is kept fairly clean and the staff are nice. There are many amenities at this hostel. I would definitely stay here again.
Comment from Hotel Management
20 Oct. 2019 by Letizia-Customer Care, Hotel Management
Dear Guest, thanks a lot for your positive review! Our guests' comments mean a lot to all of us, we are really glad to know that we could provide an exellent stay! Please do come back soon ! Best Regards,