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"Air-conditioning did not work when I entered roomcalled front desk send in a technician who gave false reassurance that it will start cooling later I told him but he insisted, at night when it was hot and difficult to sleep they said they don't have technician and we have to suffer through, NOT AN APPROPRIATE STRATEGY AT ALL TO CAUSE GUEST COMFORT "

"We chose to stay at the Hyatt for a special birthday coupled with a much needed break. We enjoyed a pleasant welcome and most of the staff were friendly and attentive. The team went above and beyond to recognise the birthday and it made the stay even more special. The house keeping staff were exceptional and the room was always clean and restocked etc. Breakfast was very good: lovely restaurant, friendly staff, great food and a large choice of hot and cold dishes, fruits, cereals, pastries, coffees and juices. The hotel was generally quiet and the king bed was extremely comfortable, so we slept well. Overall it was a lovely experience and we would be pleased to return."

"The hotel was dated but clean however at the moment it’s surrounded by significant construction projects. "

"Very good. Not top-notch 5-star but standard Westin class. Breakfast was average (more pre-made than luxury) but staff was incredibly friendly and pool/amenities all good."

"Good central location room was clean we got a room with a balcony with a nice view of the pool and lake and bus outside the hotel and pool was nice, breakfast is decent but could have better options for other religions, staff was ok and the area everything is very close by like restaurants and a shopping centre"

"Hotel was ok, new , unfortunately the noice was bad, can here loud music all day till 3am which was not great "

"Such a wonderful staff. Constantly greeted with smiles. It was the best experience. Beautiful updated room. Spotless. Loved this place. Breakfast was great too."

"Great place and location. Great balcony "

"Location"