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Hilton Garden Inn Santa Ana San Jose

3.5 star property
Travelers find a perfect escape at this lively hotel where great food, a beautiful outdoor pool, and an art-filled atmosphere create a refreshing retreat

Choose dates to view prices

The Hilton Garden Inn Santa Ana San Jose, near Multiplaza Mall Escazu, offers a vibrant getaway. Relax by the outdoor pool with free cabanas, browse the on-site mall, or enjoy local artwork in the gallery. The restaurant serves praised cooked-to-order breakfast.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$202
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

8.8 out of 10
Excellent
(52 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Separate bedroom
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Separate bedroom
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Business Room, 2 Double Beds

Business Room, 2 Double Beds

Business Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(38 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Larger Deluxe King Room

Minibar, in-room safe, individually decorated, individually furnished

Larger Deluxe King Room

  • Sleeps 2

View all photos for Deluxe King Room With Roll-in Shower-Mobility Accessible

Minibar, in-room safe, individually decorated, individually furnished

Deluxe King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed

  • Sleeps 4

View all photos for King Room

Minibar, in-room safe, individually decorated, individually furnished

King Room

  • Sleeps 2

View all photos for 2 Queen Beds Room

Minibar, in-room safe, individually decorated, individually furnished

2 Queen Beds Room

  • Sleeps 4

View all photos for One-Bedroom King Suite With Roll-in Shower-Mobility Accessible

Minibar, in-room safe, individually decorated, individually furnished

One-Bedroom King Suite With Roll-in Shower-Mobility Accessible

  • Sleeps 4

View all photos for Two Double Room

Minibar, in-room safe, individually decorated, individually furnished

Two Double Room

  • Sleeps 4

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About the area

Located in Santa Ana, Hilton Garden Inn Santa Ana San Jose is connected to a shopping centre. City Place Santa Ana and Multiplaza Mall Escazu are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Poás Volcano National Park. Looking to enjoy an event or a match while in town? See what's going on at National Stadium of Costa Rica. Visit our Santa Ana travel guide
Map
City Place, Santa Ana, Santa Ana

What's nearby

  • City Place Santa Ana
    1 min walk - 0.1 km
  • Hospital Clínica Bíblica
    17 min walk - 1.5 km
  • Business Center Forum 1
    19 min walk - 1.6 km
  • Momentum Lindora Shopping Center
    4 min drive - 2.5 km
  • Hospital Metropolitano
    5 min drive - 2.8 km

Getting around

  • San Antonio de Belen Station
    9 min drive
  • San José (SJO-Juan Santamaría Intl.)
    33 min drive

Restaurants

  • McDonald's
    6 min walk
  • Shibuya
    1 min walk
  • Bar Restaurante El Jardín
    7 min walk
  • Piccola Italia
    7 min walk
  • Starbuck Santa Ana
    1 min walk

About this property

Hilton Garden Inn Santa Ana San Jose

Hotel near City Place Santa Ana
Located close to Business Center Forum 1 and Multiplaza Mall Escazu, Hilton Garden Inn Santa Ana San Jose provides a corner/local shop, a terrace and an art gallery on-site. The on-site local cuisine restaurant, Garden Grill & Bar, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a shopping centre on-site and a garden.
You'll also find perks such as:
  • An outdoor pool, along with sunloungers
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a gift shop and a front desk safe
  • Luggage storage, wedding services and a banquet hall
  • Guest reviews say great things about the pool, helpful staff and proximity to shopping
Room features
All 143 individually furnished rooms include perks such as heated floors and laptop-friendly workspaces, in addition to amenities such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, heated floors and LED light bulbs

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  • Kids’ pool
9.2 out of 10, Wonderful, 1,019 reviews
The price is NZ$195
includes taxes & fees
3 Apr - 4 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grill & Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Playground
  • Shopping centre
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5,925 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2020
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 December to 20 December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50.00, per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per stay.
Cots (infant beds) are available for USD 10.0 per stay

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 25 for adults and from USD 25 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Santa Ana San Jose
Hilton Garden Inn Santa Ana San Jose Hotel
Hilton Garden Inn Santa Ana San Jose Santa Ana
Hilton Garden Inn Santa Ana San Jose Costa Rica
Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Frequently asked questions

Does Hilton Garden Inn Santa Ana San Jose have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 8:00 PM. The swimming pool is closed seasonally each year from December 15 until December 20.

How much does it cost to stay at Hilton Garden Inn Santa Ana San Jose?

As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Santa Ana San Jose on 6 Apr 2026 start from NZ$202, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Santa Ana San Jose pet-friendly?

Yes, Hilton Garden Inn Santa Ana San Jose allows dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a deposit of USD 50 per stay and a fee of USD 50.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hilton Garden Inn Santa Ana San Jose?

Self-parking is free at this property.

What time is check-in at Hilton Garden Inn Santa Ana San Jose?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hilton Garden Inn Santa Ana San Jose?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Santa Ana San Jose located?

Situated in Santa Ana, this hotel is within 1 mi (2 km) of City Place Santa Ana and Business Center Forum 1. Multiplaza Mall Escazu and National Stadium of Costa Rica are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn Santa Ana San Jose Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 741 out of 998 reviews
Rating 8 - Good. 147 out of 998 reviews
Rating 6 - Okay. 62 out of 998 reviews
Rating 4 - Poor. 24 out of 998 reviews
Rating 2 - Terrible. 24 out of 998 reviews

Reviews

10/10 Excellent

susan

Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms, helpful, great location
Stayed 3 nights in Jan 2026

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room/shower/service, highly recommend! It’s also in a very safe and nice plaza.
Stayed 2 nights in Jan 2026

10/10 Excellent

Milagrito

Liked: Cleanliness, property conditions & facilities
Great location and beautiful pool
Stayed 2 nights in Dec 2025

10/10 Excellent

Gina

Liked: Cleanliness, amenities, property conditions & facilities
clean, classy, beautiful and we felt really safe.
Stayed 1 night in Dec 2025

10/10 Excellent

VERLENCIA

Liked: Cleanliness, amenities, property conditions & facilities
FOOD 10/10. SERVICE 10/10. I couldn’t ask for better!
Stayed 4 nights in Jan 2026

10/10 Excellent

Charley

Liked: Cleanliness, amenities, property conditions & facilities
Room looks great and the staff are very helpful. Great Hotel all around.
Stayed 1 night in Nov 2025

6/10 Okay

Juan Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Nice and confortable Hotel. Very good options around for dinner.
Stayed 4 nights in Nov 2025

10/10 Excellent

joykeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cleaned daily Nice view and spacious do 4 ppl
Stayed 2 nights in Dec 2025

8/10 Good

louise

Liked: Cleanliness, property conditions & facilities
I love my stay Everybody was really nice and well, more importantly it was very quiet. The rooms always clean on time. The only thing I would like for the pool to be open past 8pm to have more relaxation time, but other than that will be recommend
Stayed 6 nights in Dec 2025

8/10 Good

Magda

Liked: Cleanliness, amenities, property conditions & facilities
Spacious bedroom, comfortable beds and heated pool. Pity was not enclosed…winds are strong daylight and night
Stayed 1 night in Jan 2026

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
My room was excellent and the staff was very professional and friendly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mario D

Liked: Amenities, property conditions & facilities
Nice staff, plenty of dining options nrarby, great outdoor pool
Stayed 3 nights in Oct 2025

8/10 Good

William Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Not the greatest location but the hotel was nice with a good view from the pool. Staff very helpful.
Stayed 8 nights in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Very good place to stay with family
Stayed 7 nights in Jul 2025

8/10 Good

Sileny

Liked: Cleanliness
All good but broken Jacuzzi. The pool area without it is not the same.
Stayed 1 night in Jan 2026

10/10 Excellent

Sterline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The staff was very nice!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Dianne

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at this new hotel! The property is clean, modern, and has ample parking, which made arriving and leaving so convenient. I also really appreciated the 24/7 security—it made me feel safe the entire time. There are several restaurants and places to eat nearby, so grabbing a meal was never an issue. Overall, I would definitely recommend this hotel to anyone looking for a comfortable and convenient place to stay. I’ll be returning on my next trip!
Stayed 3 nights in Nov 2025

8/10 Good

Wendy Leah Ann

Liked: Cleanliness, amenities, property conditions & facilities
The room and all common areas were spotless, the pool was nice although a small bar would have made it better, and the breakfast was delicious with a sunny patio and lots of indoor seating. The staff at front desk were polite but not as friendly or welcoming as I had expected. Great location with many nice restaurants and stores just across the street in the plaza.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jairo Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Beautiful surroundings.
Stayed 3 nights in Oct 2025

10/10 Excellent

Leidy

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 4 nights in Oct 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean, new hotel. Theres a plaza in the first floor with access to food, shopping and a Starbucks. Very close to the nice area of San Jose and the Airport. Would def go back.
Stayed 2 nights in Oct 2025

10/10 Excellent

Telesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here. Will return for another booking soon!! Staff was wonderful the room I had with a view was perfect. The only complaint I have is that one of the outlets under my desk wasn’t fully placed properly. You can see the a 3 inch gap in between th drywall. Also the toilet seat wasn’t placed properly it was off centered. Trust and believe I use toilet paper to protect against any kind of germs. Besides that it was a great stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. The pool is amazing
Stayed 2 nights in Sep 2025

6/10 Okay

Heidi

Liked: Cleanliness, staff & service
The hotel is well located but the first room they gave us had a broken bathroom door. I requested a change and they moved us to a corner room, nice view of the mountains, however the bathroom door was also broken! I cant understand how you dont verify something so basic before using or assigning the room
Stayed 1 night in Jan 2026

10/10 Excellent

Riane

Liked: Amenities
Great location with various of food and shopping option.
Stayed 1 night in May 2025