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"Good quality staff. Short wait time. Easy payment and reservation system. The tv remote did not work, only one channel was available."

"Loud people drinking glass bottled beer in the hot tub at 12:30 a.m. We called security and they made them leave. We could not sleep due to the hot tub closing time not being enforced. Kids in the adult hot tub and pool area with adults drinking glass bottled beers in the pool with them. The hot tubs and pool are supposed to be closed at 11:00 p.m. Same issues on the second night of our stay."

"The room is nice and comfortable"

"The way this hotel is managed is an injustice to the beautiful property that the owners have here. The staff do not want to go beyond their minimum, so customer service 1/5. The rooms are not equipped with the basics as- microwave. A request to help solve that was pushed around in name of managerial approval "

"Amazing, i love the staff and the yummy breakfast, no roaches and there WAS coffee in the room. The door also locks unlike others have said. Pool is full of water and refreshing but not cold. Shoutout fresno"

"Carpet duty room smells bad and bugs "

"The pool was really clean. My room had new flooring and shower tiles. I liked the direct tv. It was a solid choice in downtown Fresno. "

"The beds were miserable, hard and uncomfortable"

"It’s an old property so we saw a cockroach, but the night manager waited patiently for our very late arrival and made check in very smooth. Good spacious room"