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"CROOKS!!! I showed the owner I paid and he said I need to pay. I showed him my Expedia confirmation and itinerary and he still forcing me to pay. I said this is between you and Expedia and I m not leaving until we work it out with the police. His employee was going to punch me until I pointed him to my niece videotaping the whole thing. Very traumatic!! incident.."

"El cuarto estaba muy bonito ,limpio y con una vista al lago muy agradable El restaurante muy rico todo y el servicio excelente "

"Nancy was amazing at the front desk. Felt like a concierge almost."

"This hotel is a great option with a top location. The room was big enough, the staff very friendly and the included breakfast was a nice feature. The town is tiny and you can walk anywhere, but we discovered a shortcut behind the property that took us to the pier, that was very useful on our way back to Panajachel. "

"I love the this location and very clean., customer service excellent. I would ask for more. "

"Wonderful stay "

"Lake view spectacular with private patio. Quiet. courteous staff. great restaurant. clean rooms. would stay again in a heart beat"

"Great location. Good views of Lake Atitlan from the porch. Very secure location. Hostess was most responsive. There is a fully equipped kitchen. Remember to bring basic ingredients and groceries. Most of it is available at small street side stores five minutes from the house. Tuc tucs are readily available to travel into town or to local restaurants. There’s an Italian bistro within five minutes but it was closed Monday and Tuesday. One issue is a steep walk and three flights of stairs to reach the apartment. If you’re carrying luggage it can be a little difficult. The caretaker was helpful and immediately assisted with the luggage. It’s best to have one person remain at the street level with the luggage while the other goes up to the entry door and rings the bell. The caretaker who opens yhe door will help with the luggage if requested. Overall a very positive experience. The shower was exceptional and there’s hot water. There’s a hammock on the porch and gardens to walk around. "

"I like the place"