Family Hotels & Resorts in San Eugenio from NZ$154

"Very nice hotel, staff very helpful. Initially I had a room on the 1st floor but, early morning this was quite noisy due to proximity to the pool pump room etc, I requested another room and got a room on the 6th floor much better and good view of the sea, this was excellent service from the staff. The breakfast had a good choice of the usual and the made tp order omlettes were lovely how ever, the evening meal was not that good, reasonsble choice but not well cooked and lacked seasoning, shame really. Overall very good hotel but maybe lacks substance over style."

"Excellent buffet breakfast with wide ranging choice including kids buffet. Staff lovely and friendly and good choice of amenities including table tennis tables, pools, fitness classes. Gym superb overlooking the ocean! "

"Our first apartment was roomy but dated, was glad to be all inclusive because we only had two hobs to feed us. The room was very dark and dismal due to the locality of the room but after I explained I felt claustrophobic the manager let us change rooms a couple of days later. The entertainment during the day was rubbish, nowhere for the kids to play and I can only think they must be short staffed, from bar to outside activities, there are long waits at the bar and no imagination for fun stuff around the pool and nightlife. It’s an absolute must to get up before the sun does to get a sun lounger and parasols are minimal, ie 1 for the lifeguard! We were told all inclusive starts at 8am and finishes at 11pm, but this is not true, we had to eat out on more than one occasion because they would rather feed staff than guests but I suppose that’s not such a bad thing 🤔 , so that’s what moves me on to location, can’t fault it. Free buses and paying fare bus just right outside the hotel , minutes from shops restaurants and the beach."

"Another great stay at sunset bay - so clean and a good value for money."

"The whole set up brilliant just no atmosphere at night due to no restaurant "

"Had a lvly stay , room was pool and sea view clean and comfortable "

"Apartment with limited sea view but ok. Never used the pool retired age. Little to no contact with the staff, but were helpful in all interactions."

"Really enjoyed our stay at Flamingo suites, the apartment is well furnished, roomy and spotless, the pool area is spacious and again well furnished. We found all the staff friendly and very helpful with any queries we had "

"Reception staff - good easy check in and out. Hotel - very big (looks like one of the biggest in the area) there are lifts to get you from floor to floor, but there is quite a lot of walking from place to place. This is big old hotel, very well established and seems to have a number of repeat loyal guests.Bar/ Cleaning/Entertainment Restaurant staff -10/10.The facilities and public spaces are well maintained 9/10. Lots of spots dotted about to relax/read/play games etc. Hotel corridors 3/10 desperately need refurbishment, dirty looking carpet tiles, damaged skirting boards, paint coming off.(let the hotle down ...looks like a run down 3 star hotel) Bedroom condition 2/10 Like an old poor 3 star hotel. Not what you would expect when you pay for a 4 star experience. Scuffed floor, paint scuffed, peeling laminate of the units and skirting boards. We wondered of we had been given a bed room but when I expressed my concerns I was offered 2 other rooms but they were equally as rough and indeed of repair. The condition of our room didn't reflect the 4 star price we paid. Beds/mattress ok 7/10 Bedding 5/10 Soundproofing-5/10 Blackout curtains 6/10 Shower 10/10 Room towels 2/10 Water filling stations - 10/10 Food: 8/10 good buffet style food, lots of choice,some vegan/gluten All inclusive snack 10/10 bar open from Gym- 8/10 Fitness activities 10/10 - 10/10 -2 good-sized pools one more for kids. Good location 10/10 "