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"Old .. they need to renovate. Lobby is hot humid "

"We had a wonderful staycation & we even extended our stay because the hotel is very convenient with easy access to SM mall. The location was perfect, downtown is walking distance with public transportation readily available. We had everything we needed right there. Rooms & hallways were clean with very attentive staff. The front service desk staff are exceptionally friendly, knowledgeable & very helpful. Breakfast buffet was awesome. Highly recommended & hope to be back again next year. "

"The best hotel stay we had in Bacolod City. Everything was exceptional! Breakfast buffet was super delicious with classy appetizing presentation. Laundry & Dry cleaning was quick & on time. We have a spacious room & a very comfortable bed with a beautiful view of Bacolod Lagoon park. To all the staff & personnel hands down, you made our Bacolod vacay a very special & memorable one. We'll be back soon! "

"I thought to be a 4 + star accommodation but unfortunately I didn’t receive the customer service that I was expecting. I’m not going to book here anymore and I’m not recommend either. "

"Aircon was very good"

"Me and my dad feels comfortable in this hotel, staff is friendly thanks very much "

"Near ayala and 888"

"Air conditioning was good. Didn’t use parking. "

"The resort itself is picturesque but deep down it needs some renovations especially in the rooms . I got to stay in 4 different rooms over a 3 weeks there & all but the final room had issues of one kind or another. The staff are very friendly and that was the standcout of my visit there ."