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Reviews of Hard Rock Hotel San Diego

4 out of 5
Hard Rock Hotel San Diego
207 5th Ave, San Diego, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 1329 out of 2101 reviews" "
Rating 8 - Good. 385 out of 2101 reviews" "
Rating 6 - Okay. 176 out of 2101 reviews" "
Rating 4 - Poor. 96 out of 2101 reviews" "
Rating 2 - Terrible. 115 out of 2101 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JC

Travelled with partner
Disliked: Amenities
Pool closed early
Stayed 4 nights in May 2024
Response from Hard Rock Team on 26 May 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was excellent, helpful staff, easy access to restaurants and entertainment
Stayed 2 nights in May 2024
Response from Hard Rock Team on 24 May 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good time and great service. Thank you
Stayed 2 nights in May 2024
Response from Hard Rock Team on 24 May 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right near gas lamp district
Stayed 1 night in May 2024
Response from Hard Rock Team on 24 May 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

8/10 Good

Stuart, Kokomo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel in a very convenient area. It would be great for a Padres game.
Stayed 1 night in May 2024
Response from Hard Rock Team on 24 May 2024
Thank you so much for sharing your feedback! We are glad that your stay was exciting and memorable. We hope to continue exceeding your expectations on your next visit!

10/10 Excellent

Dania

Liked: Cleanliness, staff & service
It’s old but nice. Needs to get updated
Stayed 1 night in May 2024
Response from Hard Rock Team on 24 May 2024
Thank you so much for sharing your feedback! We are glad to hear that your stay was enjoyable. Your feedback is valuable to us as we continue improving the guest experience. We look forward to having the opportunity to serve you again on your next visit!

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from Hard Rock Team on 24 May 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in May 2024
Response from Hard Rock Team on 24 May 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness
Nice
Stayed 1 night in May 2024
Response from Hard Rock Team on 24 May 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Hard Rock Team on 24 May 2024
Thank you so much for sharing your feedback! We are glad that your stay was exciting and memorable. We hope to continue exceeding your expectations on your next visit!

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Hard Rock Team on 23 May 2024
Thank you so much for sharing your feedback! We are glad that your stay was exciting and memorable. We hope to continue exceeding your expectations on your next visit!

10/10 Excellent

jodi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. We just walked over to the baseball game.
Stayed 1 night in Apr 2024
Response from Hard Rock Team on 22 May 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

Kwaku

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay and great customer service.
Stayed 1 night in May 2024
Response from Hard Rock Team on 22 May 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

Norma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and staff friendly. Great restaurants walking distance.
Stayed 2 nights in May 2024
Response from Hard Rock Team on 22 May 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

8/10 Good

sandera

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in May 2024
Response from Hard Rock Team on 22 May 2024
Thank you so much for sharing your feedback! We are glad that your stay was exciting and memorable. We hope to continue exceeding your expectations on your next visit!

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in May 2024
Response from Hard Rock Team on 22 May 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

6/10 Okay

Demetria A

Travelled with group
Liked: Staff & service
Liquid sunshine is a rooftop party held on Saturday music was so loud I could hear it in my room very loud and it lasted 6hrs
Stayed 2 nights in May 2024
Response from Hard Rock Team on 23 May 2024
We are sad to hear you didn't have a 5 star experience with us. Your feedback is valuable to us as we continue improving the guest experience. We hope to have the opportunity to serve you in the future so we may provide you with the rockstar experience you deserve.

10/10 Excellent

Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2024
Response from Hard Rock Team on 19 May 2024
Thank you so much for sharing your feedback! We are glad that your stay was exciting and memorable. We hope to continue exceeding your expectations on your next visit!

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the rock and music decorations
Stayed 2 nights in May 2024
Response from Hard Rock Team on 19 May 2024
Thank you so much for sharing your feedback! We are glad that your stay was exciting and memorable. We hope to continue exceeding your expectations on your next visit!

10/10 Excellent

Genecis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to explore downtown San Diego! Excellent staff
Stayed 1 night in May 2024
Response from Hard Rock Team on 19 May 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hard Rock Team on 19 May 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Hard Rock Team on 19 May 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Everyone was very friendly. Would definitely recommend to friends and stay again
Stayed 3 nights in May 2024
Response from Hard Rock Team on 19 May 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was knowledgeable and easy check-in and check out. Everyone was so nice and welcoming.
Stayed 1 night in May 2024
Response from Hard Rock Team on 18 May 2024
We are so happy to hear that you had a rockin time with us! We hope you return soon!

10/10 Excellent

MICHELLE, Yuma, AZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect! We walked everywhere we went. Two blocks to have lunch and drinks and to PETCO park for a baseball game.
Stayed 1 night in May 2024
Response from Hard Rock Team on 16 May 2024
Thank you so much for sharing your feedback! We are very glad to hear that our team was able to goabove and beyond to make your stay exciting and memorable! We hope to continue exceeding yourexpectations on your next visit!

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property right where you want to be in the Gaslamp. Maybe a little louder at night due to it Hard Rock in the Gaslamp but that’s to be expected
Stayed 1 night in May 2024
Response from Hard Rock Team on 16 May 2024
Thank you so much for sharing your feedback! We are very glad to hear that our team was able to goabove and beyond to make your stay exciting and memorable! We hope to continue exceeding yourexpectations on your next visit!

10/10 Excellent

Mathew

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All good but check if pool party’s are happening will shut down for 21 and under didn’t know about that and had 10 year old with me
Stayed 1 night in May 2024
Response from Hard Rock Team on 16 May 2024
We are sad to hear you didn't have a 5 star experience with us. Your feedback is valuable to us as wecontinue improving the guest experience. We hope to have the opportunity to serve you in the future sowe may provide you with the rockstar experience you deserve.

10/10 Excellent

Mireya

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in May 2024
Response from Hard Rock Team on 18 May 2024
Thank You for choosing to stay with us here at the Hard Rock Hotel SD!

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. A lot of homeless around
Stayed 2 nights in May 2024
Response from Hard Rock Team on 19 May 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Hard Rock Team on 16 May 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to theopportunity to serve you again in the future!

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the nicest place
Stayed 1 night in May 2024
Response from Hard Rock Team on 14 May 2024
Thank you so much for sharing your feedback! We are glad that your stay was exciting and memorable. We hope to continue exceeding your expectations on your next visit!

8/10 Good

Valerie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Prime location to shops, dining and Petco Park
Stayed 1 night in May 2024
Response from Hard Rock Team on 14 May 2024
Thank you so much for sharing your feedback! We are glad that your stay was exciting and memorable. We hope to continue exceeding your expectations on your next visit!

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun
Stayed 1 night in May 2024
Response from Hard Rock Team on 14 May 2024
Thank you so much for sharing your feedback! We are glad that your stay was exciting and memorable. We hope to continue exceeding your expectations on your next visit!

10/10 Excellent

Sandra, Whittier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay!! Right near Petco Stadium and lots of dining options and bars nearby!! Definitely staying here in future.
Stayed 1 night in May 2024
Response from Hard Rock Team on 14 May 2024
Thank you so much for sharing your feedback! We are glad that your stay was exciting and memorable. We hope to continue exceeding your expectations on your next visit!

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2024
Response from Hard Rock Team on 14 May 2024
Thank you so much for sharing your feedback! We are glad that your stay was exciting and memorable. We hope to continue exceeding your expectations on your next visit!

10/10 Excellent

Abraham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 block away from Petco park So nice
Stayed 1 night in May 2024
Response from Hard Rock Team on 14 May 2024
Thank you so much for sharing your feedback! We are glad that your stay was exciting and memorable. We hope to continue exceeding your expectations on your next visit!

8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities
It was good stay, staff excellent but rooms need updates, toilet didn’t flush but was fixed.
Stayed 2 nights in May 2024
Response from Hard Rock Team on 14 May 2024
Thank you so much for sharing your feedback! We are glad to hear that your stay was enjoyable. Your feedback is valuable to us as we continue improving the guest experience. We look forward to having the opportunity to serve you again on your next visit!

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!
Stayed 2 nights in May 2024
Response from Hard Rock Team on 14 May 2024
Thank you so much for sharing your feedback! We are glad that your stay was exciting and memorable. We hope to continue exceeding your expectations on your next visit!

10/10 Excellent

Alejandro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Near Petco park , great customer service
Stayed 1 night in May 2024
Response from Hard Rock Team on 14 May 2024
Thank you so much for sharing your feedback! We are glad that your stay was exciting and memorable. We hope to continue exceeding your expectations on your next visit!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hard Rock Team on 14 May 2024
Thank you so much for sharing your feedback! We are glad that your stay was exciting and memorable. We hope to continue exceeding your expectations on your next visit!

6/10 Okay

Gabriel

Liked: Cleanliness
Stayed 4 nights in May 2024
Response from Hard Rock Team on 11 May 2024
We are sad to hear you didn't have a 5 star experience with us. Your feedback is valuable to us as we continue improving the guest experience. We hope to have the opportunity to serve you in the future so we may provide you with the rockstar experience you deserve.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service
I had called while driving down to ask about room upgrade, but was told it was not offered, but when Zi arrived I told the guy at front desk and it was honored!
Stayed 1 night in May 2024
Response from Hard Rock Team on 9 May 2024
Thank you so much for sharing your feedback! We are very glad to hear that our team was able to go above and beyond to make your stay exciting and memorable! We hope to continue exceeding your expectations on your next visit!

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything. Pretty quiet.
Stayed 2 nights in May 2024
Response from Hard Rock Team on 9 May 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

Jayson

Nice
Stayed 2 nights in Apr 2024
Response from Hard Rock Team on 9 May 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

8/10 Good

Alexandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Plugs by the bed don’t really work. They are too loose so the plug falls out. Private event had the bar closed down, other place closed at 6p and the outside bar was closed so no eating or drinking options available. And shower needs a light. Thank you for the makeup mirror!!!
Stayed 3 nights in May 2024
Response from Hard Rock Team on 8 May 2024
We are sad to hear you didn't have a 5 star experience with us. Your feedback is valuable to us as we continue improving the guest experience. We hope to have the opportunity to serve you in the future so we may provide you with the rockstar experience you deserve.

10/10 Excellent

Patty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Hard Rock Hotels! Always a good experience.
Stayed 1 night in May 2024
Response from Hard Rock Team on 8 May 2024
Thank you so much for sharing your feedback! We are glad that your stay was exciting and memorable. We hope to continue exceeding your expectations on your next visit!

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay, location was amazing. Only down side was parking
Stayed 1 night in May 2024
Response from Hard Rock Team on 7 May 2024
Thank you so much for sharing your feedback! We are glad to hear that your stay was enjoyable. Your feedback is valuable to us as we continue improving the guest experience. We look forward to having the opportunity to serve you again on your next visit!

10/10 Excellent

Somer

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with a close proximity to everything.
Stayed 1 night in May 2024
Response from Hard Rock Team on 7 May 2024
Thank you so much for the 5-star review! We’re glad you enjoyed your stay and look forward to theopportunity to serve you again in the future!

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hard Rock Team on 7 May 2024
Thank you so much for the great review! We’re glad you enjoyed your stay and look forward to the opportunity to serve you again in the future!

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was one of the best ones I’ve stayed at in San Diego. The location is perfect. Walking distance to everything you would want to do. Customer service was excellent, all the way from the valet to the front desk. Definitely a place I would stay again next time I am in San Diego.
Stayed 1 night in May 2024
Response from Hard Rock Team on 7 May 2024
Thank you so much for sharing your feedback! We are very glad to hear that our team was able to go above and beyond to make your stay exciting and memorable! We hope to continue exceeding your expectations on your next visit!