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Santuario Las Escaleras

3.0 star property
Comfortable San Cristóbal de las Casas hotel in De La Merced with spa services
VIP Access
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Santuario Las Escaleras

Outdoor dining
Couples treatment room(s), aromatherapy, body scrubs, reflexology
Front of property
Owner Suite
Presidential Suite, 2 Bedrooms
Reviews
8.8

Excellent

The price is NZ$82
includes taxes & fees
31 May - 1 June

Explore the area

Map
Isauro Rossete 4, Barrio La Merced, San Cristóbal de las Casas, CHIS, 29240
  • Popular LocationPlaza 31 de Marzo4 min walk
  • Popular LocationSan Cristóbal de las Casas Cathedral6 min walk
  • Popular LocationSanto Domingo Handicraft Market6 min walk
  • AirportTuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)71 min drive
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Room options

View all photos for Owner Suite

Owner Suite

Owner Suite

Highlights

Balcony
Flat-screen TV
Sofa bed - double
Down duvet
2 bathrooms
Bathrobes
Private bathroom
Shower/bath combination
  • 50 sq m
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

10/10 Exceptional

Highlights

Balcony
Flat-screen TV
Sofa bed - double
Down duvet
2 bathrooms
Bathrobes
Private bathroom
Shower/bath combination
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | View from room

Presidential Suite, 2 Bedrooms

8/10 Very good

Highlights

Flat-screen TV
Down duvet
Sofa bed - double
2 bedrooms
2 bathrooms
Private bathroom
Bathrobes
Minibar
  • 50 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

8.8/10 Excellent

Highlights

Flat-screen TV
Down duvet
Sofa bed - double
2 bedrooms
Bathrobes
2 bathrooms
Private bathroom
Minibar
  • 50 sq m
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

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About the area

San Cristóbal de las Casas

Located in San Cristóbal de las Casas, Santuario Las Escaleras is in the city centre. The area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal, while Amber Museum of Chiapas and Regional Costume Museum are cultural highlights.
Visit our San Cristóbal de las Casas travel guideOpens in a new window

What's nearby

  • Amber Museum of Chiapas - 2 min walk
  • Plaza 31 de Marzo - 4 min walk
  • Mesoamerican Museum of Jade - 6 min walk
  • San Cristóbal de las Casas Cathedral - 6 min walk
  • Santo Domingo Handicraft Market - 6 min walk

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 71 min drive

Restaurants

  • Café la Selva - 3 min walk
  • Antojitos Carmelita - 1 min walk
  • Las Pichanchas - 3 min walk
  • Namandí Café & Crepas - 3 min walk
  • Yo'o Moc Tamales - 3 min walk

About this property

Santuario Las Escaleras

Hotel located in De La Merced
Take advantage of a terrace, a garden and a library at Santuario Las Escaleras. Treat yourself to spa services, such as a body scrub, a massage or aromatherapy. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a restaurant.
You'll also find perks such as:
  • A round-trip airport shuttle (surcharge), concierge services and smoke-free property
  • Tour/ticket information, a 24-hour front desk and wedding services
  • Multilingual staff, a TV in reception and luggage storage
Room features
All guest rooms at Santuario Las Escaleras include thoughtful touches, such as dressing gowns, in addition to amenities, such as free WiFi and minibars.
Other conveniences in all rooms include:
  • 2 bathrooms with free toiletries
  • 40-inch flat-screen TVs with digital channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Massage
  • Reflexology

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 bathrooms
  • Dressing gowns
  • Free toiletries
  • Hair dryer on request
  • Towels

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 189 per vehicle (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Las Escaleras
Las Escaleras Hotel San Cristobal de las Casas
Las Escaleras San Cristobal de las Casas

Frequently asked questions

Is Santuario Las Escaleras pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Santuario Las Escaleras?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at Santuario Las Escaleras on 31 May 2024 start from NZ$82.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Santuario Las Escaleras?

This property doesn't offer parking.

What time is check-in at Santuario Las Escaleras?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Santuario Las Escaleras?

Checkout is at noon.

Does Santuario Las Escaleras provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 189 per vehicle applies.

Where is Santuario Las Escaleras located?

Located in De La Merced, this hotel is steps away from Amber Museum of Chiapas and Church of San Cristobal. La Merced Church and Regional Costume Museum are also within 5 minutes.

Santuario Las Escaleras Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 118 out of 194 reviews" "
Rating 8 - Good. 45 out of 194 reviews" "
Rating 6 - Okay. 16 out of 194 reviews" "
Rating 4 - Poor. 9 out of 194 reviews" "
Rating 2 - Terrible. 6 out of 194 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Anita, phoenix

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This is a unique hotel. The pros are the daytime staff, Rolando, and Oscar. It is clean and offers a spacious room. This hotel could be so much more if they had a refrigerator or coffee pot in the room. If they had a guard rail coming down the stairs as if you’re on a higher floor, it would be very treacherous, there is a restaurant upstairs in fact above the unit we stayed in, but no one told us that . it would have great views the bed was very comfortable. It is not far from the walking streets of the town, but it is up here so coming back you do have to walk up here and know where you are walking to.
Stayed 1 night in Jan 2024

10/10 Excellent

Terrie

10/10 Excellent

Yabo

Stayed 4 nights in Dec 2022

10/10 Excellent

Yabo

Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and hotel was safe.
Stayed 4 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service. Friendly staff. Can be a bit damp in the month of July. Otherwise, the rooms have plenty of blankets for warmth.
Stayed 5 nights in Jul 2022

8/10 Good

Anna

Stayed 1 night in Jun 2022

8/10 Good

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
We sure enjoyed our stay. It was a friendly welcome and they assisted us with our bags to our room. Real attention to detail is a highlight at this hotel. Flowers in the room, a nice greeting on the TV screen, a warm welcoming letter. The restaurant had good food, service and the staff was always helpful. We slept in a big comfortable bed in a nice peaceful environment. It was all good. We wouldn't hesitate for one minute to return there.
Balcony vies
Great bedroom
Stayed 4 nights in Jan 2022

10/10 Excellent

Julio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iris and the staff is really nice and make you feel welcome and at home! I really enjoyed the upgrade, the amenities, but specially their warm and kind service!
Stayed 2 nights in Nov 2021

6/10 Okay

clarke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel workout
No phone no heat and miles of stairs
Stayed 4 nights in Nov 2021