Hello Claudia,We're thrilled to hear you had a fantastic stay with us! Your satisfaction is our top priority, and we look forward to welcoming you back soon for another excellent experience!

Hello Paulette,We regret to hear of your concerns regarding the neighborhood. Guest safety is a top priority, and we recommend reaching out to local authorities for any further assistance with this matter.

Hello Gloria,We appreciate your loyalty to our hotel and are glad to hear you find our location convenient. Your feedback about the room conditions has been noted for future improvements. We strive to provide a comfortable environment for all our guests and apologize for any inconvenience caused during your recent stay.

Hello Abigail,We're delighted to hear that our location was convenient for your needs. We strive to provide a comfortable stay for all our guests. Should you require any assistance in the future, please don't hesitate to reach out to us.

Hello Julian,We are pleased to hear that you found our location convenient for accessing nearby restaurants and medical facilities. If you have any further feedback or need assistance, please don't hesitate to reach out to our management team directly. We appreciate your review and hope to welcome you back in the future.

Hello Ida, We regret to hear about the inconvenience you experienced during your stay. Your feedback is valuable for us to improve our services. Feel free to contact our management team to discuss your concerns further and assist in making your next visit more enjoyable.

Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Hello meeli,We apologize for the inconvenience you experienced regarding parking. We recommend guests use designated parking areas for security. Your feedback will be shared with the team for future improvements.

Hello Antonio,We are glad to hear you enjoyed your stay with us. Your positive feedback is greatly appreciated! Thank you for sharing your experience.

Hello Delia,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

Hello Nancy,We're thrilled to hear you had a positive experience with our staff and facilities. Your satisfaction is our top priority, and we're glad you enjoyed your stay at our property. If you have any further feedback or questions, please don't hesitate to reach out to our management team directly. Thank you for choosing to stay with us.

Hello Scotty,We appreciate your positive feedback on our convenient location near the hospitals and UT Medical Center/School. Your comments are truly valued and we hope you had a comfortable stay with us.

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hello Rosa,We are delighted to hear that you had a good stay with us. If you have any further feedback or suggestions, please do not hesitate to contact us. We value your input and hope to welcome you back in the future.

Hello Yabdiel, We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments have been shared with our maintenance team for immediate review and resolution. We hope you will consider staying with us again in the future for an improved experience.

Hello Dipen, We apologize for any inconvenience caused by the room assignment. Your feedback is valuable to us, and we appreciate you bringing this to our attention. Please feel free to reach out to our management team for further assistance with your concerns.

Hello Heli,We appreciate your feedback and are glad to hear you had a pleasant stay with us. Our team works hard to ensure all guests have a positive experience. Should you have any further comments or suggestions, please don't hesitate to reach out to our management team directly. Thank you for choosing to stay with us.

Hello Blanca,Thank you for taking the time to share your feedback with us. We appreciate your comments and will take them into consideration for future improvements. Please feel free to reach out to our management team for further assistance with your concerns.

Hello Fernando,Thank you for sharing your experience with us. We appreciate your kind words about our staff and room. We apologize for any inconvenience you faced with the refrigerator. Our team will look into ensuring such issues are minimized for future guests. Your feedback is valuable and will help us improve our services.

Hello Michael,We are glad to hear that you found our hotel location convenient for your stay. We strive to provide a peaceful environment for all our guests. Should you have any further feedback or require assistance, please feel free to contact our management team directly.

Hello Bellydance by Raena,We are delighted to hear that you found our hotel to be clean and secure during your stay. Your safety and comfort are our top priorities, and we appreciate your positive feedback. If you have any further comments or suggestions, please don't hesitate to reach out to our management team.

Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Hello Jessica,We are happy to hear that you had a wonderful experience at our hotel! Please do not hesitate to contact us directly if you have any further comments or suggestions. We hope to welcome you back soon for another fantastic stay!

Hello Bradley,We appreciate you highlighting our secure facilities, well-lit areas, and attentive staff. Your feedback is valuable in helping us maintain high standards of service. Should you have any further comments or concerns, please feel free to reach out to our management team for assistance.

Dear Shaniqua, It is very rewarding to hear your perspective on our hotel, and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable stay experience. At Fairfield Inn & Suites San Antonio Medical Center, we understand that maintaining a clean and fresh environment plays a significant role in achieving our goal of providing a comfortable stay for our guests, and your endorsement of our hotel's cleanliness standards is gratifying. Appreciation for our staff is also satisfying. Thank you for your gracious comments and for making us your hotel of choice on this journey. It was a pleasure to host you, and we look forward to having you back soon for another pleasant and comfortable stay during your next trip to the area. Safe travels!Best, Guest Services

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Edward, Thank you for the 5-star review. We appreciate you choosing Fairfield Inn & Suites San Antonio Medical Center for your recent stay and are thrilled to hear that our quick check-in process, the newness of our facility, and our staff were all highlights of your visit - thank you so much for the appreciation and endorsement. It was a pleasure to host you, and we eagerly anticipate your return for another memorable experience. Safe travels!Best, Guest Services

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Wow, Bruce, what a lovely review to read! Your feedback motivates us to keep pushing forward and reminds us why we love what we do at Fairfield Inn & Suites San Antonio Medical Center. Thank you for giving us the opportunity to serve you again. It was our pleasure to welcome you back, and we are so grateful to have you as a valued guest. As we put a lot of effort into ensuring clean, comfortable, and friendly accommodations for our guests' comfort and satisfaction, it's gratifying to receive your compliments for our warm hospitality, excellent service, high cleanliness standards, and great location. Your continued patronage is greatly valued, and your support is sincerely appreciated. We look forward to seeing you again soon and hope to exceed your expectations each time you choose us. Take care and safe travels!Best, Guest Services

Dear guest, Thank you for the positive rating. We are always pleased to receive feedback from our visitors in relation to their stays at Fairfield Inn & Suites San Antonio Medical Center, and we are happy to know that you had a comfortable stay overall during your time at our hotel. We are glad that our convenient location aided your medical visits, and we appreciate that you have acknowledged our friendly and efficient staff for promptly responding to your request for help with the TV in your room. If there's anything specific you'd like to see more of, please don't hesitate to share it with us. Your complete satisfaction is our ultimate goal, and we'd love to exceed your expectations on a future visit. We look forward to seeing you again soon and hope to provide you with a 5-star experience on your next stay. Thank you for choosing us. Safe travels!Best, Guest Services

Hi Hellen, we are truly sorry to learn about the criminal incident you suffered during your stay. While your experience is regrettable, we assure you this was a rare occurrence and not a typical guest experience at our hotel. Our top priority is the safety and security of our guests and their belongings, and we take such matters very seriously. We do our best to deter crime at our property; however, as with any metro city, crime is a reality. Although the hotel is not responsible for anything outside the building, we cooperate with law enforcement and provide all necessary video surveillance to assist with their investigation. We apologize for any inconvenience or concern this may have caused you during your stay with us. We value your feedback and will continue to work towards providing a safe and enjoyable experience for all of our guests. About the rooms, we understand the importance of maintaining a clean and fresh environment for our guests' satisfaction and take upkeep and cleanliness very seriously at our hotel. Our housekeeping staff cleans, sanitizes, and inspects each room to ensure it is ready for incoming guests. Nonetheless, we will conduct an investigation within our housekeeping department to correct any lapses in current cleaning standards. Regarding the facility, we do undertake periodic renovations/repairs as part of the hotel's routine upkeep; however, we will see what we can do about having some updates to the property soon. Thank you for considering our accommodation for your stay in San Antonio and for taking the time to post your review. We appreciate both.Best, Guest Services

Dear guest, We are sorry to hear that you did not experience the usual level of satisfaction that other guests have with their stays with us. At our hotel, we take upkeep and cleanliness very seriously, so it's disappointing to read about the issues you faced concerning the towel and the iron. All of our towels and linens are washed thoroughly prior to a new guest checking in, but unfortunately, some stains are very difficult to remove. We will, however, ask our housekeeping manager to ensure that any stained towel is removed from circulation. We will also use this experience as a training tool to facilitate better guest experiences moving forward. For future reference, please know that our front desk is always available to resolve your concerns right away, so kindly do not hesitate to reach out if there is ever something that needs to be addressed. Again, we apologize that your experience was not up to the quality and standard we usually provide for our guests. We hold ourselves to a much higher caliber of service and certainly aim to improve in the future. We hope you'll consider us again, assuring you of a more pleasant and positive experience on a future visit. Thank you for staying with us on this journey and taking the time to leave us feedback. We truly appreciate both.Best, Guest Services

Dear Deborah, Thank you for taking the time to review your recent stay at Fairfield Inn & Suites San Antonio Medical Center. We appreciate your feedback and are pleased to learn you had a positive overall impression of our pleasant staff and clean accommodations. We hope your stay was relaxing and you had a good night's sleep at our property. We regret any inconvenience caused due to the issues you describe with the water pressure and temperature. Our maintenance team has been alerted to your comments so that they can take immediate action to address the issues you have highlighted. For future reference, please know that our front desk is always available to resolve your concerns right away, so kindly do not hesitate to reach out if there is ever something that needs to be addressed. We trust that everything else was to your satisfaction, and we look forward to having you back soon and hope to share a 5-star experience with you on your next stay. Safe travels!Best, Guest Services

Many thanks for the 10 out of 10 rating, Elizabeth. We are overjoyed to hear you had an excellent stay at Fairfield Inn & Suites San Antonio Medical Center - thanks again for sharing your great experience with us and the community! We are delighted that you enjoyed our breakfast offering, and it feels great to know that our friendly staff left a positive impression on you. Your comment about the pillows is duly noted. We are constantly working on elevating the guest experience, and we appreciate your suggestion for improvement, as it allows us the opportunity to enhance future guest satisfaction. We trust that everything else was in order, and we look forward to having you back soon and hope to delight you with an even better stay during your next trip to the area. Safe travels!Best, Guest Services

Dear Haixia, Thank you for staying at Fairfield Inn & Suites San Antonio Medical Center and leaving us a 5-star rating. It is very rewarding to hear your perspective on our hotel, and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable stay experience. We are glad that you found our property neat and clean, and we are grateful for your acknowledgment of our staff's kindness and friendliness. It was a pleasure to host you, and we can't wait to have you back soon for another positive experience. Thank you for choosing us. Safe travels!Best, Guest Services

Dear Ashley, Thank you for taking the time to review your recent stay at Fairfield Inn & Suites San Antonio Medical Center. We appreciate the perfect score and hope you had an exceptional stay with us. It was a pleasure to host you, and we look forward to seeing you again when travels bring you back our way. Have a safe trip, and thank you for choosing us!Best, Guest Services

Hello Jesseca,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! We are glad you had a great time with us, and we look forward to serving you again.

Hello Elizabeth, We are sorry to hear that your experience did not meet your expectations. We would like to hear more about your stay, so please reach out to us directly to address any concerns.

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Stefanie, It is always wonderful to be considered one's home away from home, and we are grateful for your kind words - thank you so much for your support! At Fairfield Inn & Suites San Antonio Medical Center, it is truly our primary aim to ensure that you feel comfortable and well looked after, and we are delighted to know that we achieved our goal with your stay. It is most rewarding to hear that you love our property, and we appreciate that you have acknowledged our clean facilities, convenient location, and friendly staff. Thank you for staying with us on this journey and for your continued patronage. Your support means everything to us, and we can't wait to welcome you back soon for another 5-star experience. Enjoy your travels, and thank you for choosing us!Best, Guest Services

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Many thanks for the glowing review, Victoria - it made our day! We are so glad that you enjoyed our clean and comfortable accommodations, and it feels great to know that our staff left a wonderful impression on you. We will make sure your positive comments are shared with our hardworking team, who work diligently to uphold the hotel's high standards. We appreciate your continued patronage and are happy to hear that we remain your hotel of choice here for future visits. Your continued support means everything to us, and rest assured that we'll continue striving to provide exceptional products/services and exemplary services to make every interaction with us pleasant and memorable. Thank you for choosing Fairfield Inn & Suites San Antonio Medical Center and for recommending our hotel to prospective guests. We wish you safe and happy travels ahead!Best, Guest Services

Thank you so much for the 5 out of 5 rating, Jean-Scott - it's greatly appreciated! We hope your stay was comfortable and you enjoyed your time at Fairfield Inn & Suites San Antonio Medical Center. It was a pleasure to host you, and we can't wait to welcome you back for another pleasant and positive experience. Have a safe trip, and see you again soon!Best, Guest Services

Dear Dorothy, Thank you for choosing Fairfield Inn & Suites San Antonio Medical Center for your accommodation on this trip and for taking the time to review us. It is a pleasure to read about your positive experience at our hotel, and we are thrilled to hear that our team impressed you with their excellence in customer service. At our hotel, it is truly our primary aim to ensure you feel comfortable and to help you in any way we can, especially during such difficult times. We are grateful that you have acknowledged our team's efforts to comfort you and assist you every step of the way during your stay, and we will be sure to pass your kind words along to our staff and manager, Tim, who we know will be very appreciative of your comments. Thank you for sharing such a thoughtful review with us. Reviews like yours are what keep us going the extra mile to deliver our best and provide 100% value and quality services at all times. We look forward to hosting you again soon, and on behalf of our entire team, we wish you and your loved ones good health and your mom a speedy recovery. Have a safe trip, and thanks again for recommending our hotel to prospective guests - your support is invaluable!Best, Guest Services

Thank you so much for the 5 out of 5 rating, Jonathon - it's greatly appreciated! We are thrilled to read that you found our property clean, the restroom spacious, and the sheets soft and fresh-smelling, and it's nice to know that the room met your expectations. We are also pleased to hear that you enjoyed the continental breakfast and appreciated the breakfast selection. We do apologize for any inconvenience caused due to the TV issue, and we encourage you to contact the front desk for assistance if you encounter similar problems on a future stay. We are here to make your stay as comfortable as possible, so kindly do not hesitate to reach out if there is ever something that needs to be addressed. We trust that the positives of your visit outweighed any downsides, and we look forward to having you back soon and hope to delight you with an even better stay during your next trip to the area. Have a safe trip, and thank you for choosing Fairfield Inn & Suites San Antonio Medical Center for your accommodation on this trip.Best, Guest Services

Dear Billy, Thank you for taking the time to review your recent stay at Fairfield Inn & Suites San Antonio Medical Center. We appreciate your feedback and are pleased to learn you had a positive overall experience at our hotel. We are glad that you found our property clean, and it's great to hear that our breakfast offering was to your taste. We also hope your stay was comfortable and you had easy access to everything you needed. Please do let us know if there is anything that we can do to make your next experience even more enjoyable. Your complete satisfaction is our top priority, and we'd love to exceed your expectations on a future visit. We look forward to seeing you again soon and hope to provide you with a 5-star experience on your next stay. Safe travels!Best, Guest Services